Can't upload driver's license to id.me for NY unemployment verification - any recent fixes?

I found a way to solve id.me driver's license upload issues, watch this: https://www.youtube.com/watch?v=0C0E8GTAjpQ

Ugh, I feel your pain. I had the same issue last week. Tried everything - different browsers, clearing cache, even borrowed my sister's phone. Nothing worked. It's like the system is designed to make us give up 🤦‍♂️

I actually found a method to get someone on the phone about this. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Pro tip: try uploading late at night or early morning. The system seems less buggy when there's less traffic. Worked for me around 2 AM 🦉

This might sound weird, but have you tried taking the picture of your license in different lighting? I had to play around with it a bit before it would accept mine. Also, make sure the edges are clear and there's no glare. It's picky af 🔍

Alright, listen up folks. I've been through this rodeo before and I've got some tips that might help. Here's what you need to do: • First, make sure your license isn't expired. Sounds obvious, but you'd be surprised. • Clean your camera lens. Any smudges can mess up the image quality. • Use a plain, dark background when taking the photo. • Make sure all four corners of the license are visible. • Try different devices if possible - sometimes it's just finicky with certain phones. • If all else fails, you can request a manual review on the id.me site. If you're still striking out after all that, I'd recommend using claimyr.com to get through to a real person. It costs a bit, but it's way better than banging your head against the wall for days. Hang in there, y'all. I know it's frustrating, but you'll get through it eventually!

I swear, dealing with ny unemployment is like trying to teach a cat to swim. Possible, but painful for everyone involved 😹

Has anyone else noticed that the website seems to work better with certain browsers? I had no luck with Chrome, but it went through first try with Firefox. Might be worth a shot if you're still stuck.

im in the same boat. been trying for days now. this whole system is a joke tbh. why cant they just make it work??? 🤬

Hey OP, any luck yet? Keep us posted! We're all rooting for you to get through this bureaucratic nightmare 💪