New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anyone else find it insane that we're required by law to report this income but they make it nearly impossible to get the forms we need? Make it make sense!

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THIS!!! 👏👏👏

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and then they wonder why people hate dealing with government agencies 🙃

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I'm dealing with the exact same situation right now! Collected unemployment starting March 2020 and the 2020 1099-G is nowhere to be found online. From reading all these responses, it sounds like claimyr.com might be worth trying since so many people have had success with it. Has anyone tried the workforce center option that was mentioned? There's one near me and if I can avoid the phone nightmare that might be easier. Also really appreciate the tip about contacting your assemblyperson - never would have thought of that! This whole system is so frustrating when you're just trying to file your taxes correctly.

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I'm in a similar situation - filed my claim about 10 days ago and still showing as pending. It's nerve-wracking when you're already stressed about being unemployed! From what I'm reading here, it sounds like 2-3 weeks is pretty typical for NYS Department of Labor to process initial claims. I've been doing my weekly certifications even though my claim is still pending, which seems like the right move based on everyone's advice. Trying to stay patient but it's tough when you need answers about your financial situation!

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I'm going through the exact same thing! Filed about 12 days ago and my portal just says "pending" with no updates. It's so stressful not knowing what's happening, especially when you're already dealing with job loss. Thanks for sharing - it helps to know others are in the same boat. I've been doing my weekly certifications too based on all the advice here. Fingers crossed we both hear something soon!

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I'm about a week and a half into waiting myself after filing my initial claim. Reading through all these responses is actually pretty reassuring - sounds like 2-4 weeks is the normal range even though it feels like forever when you're waiting! I've been checking my.ny.gov obsessively but trying to remind myself that no news isn't necessarily bad news. Definitely going to keep up with my weekly certifications as everyone recommends. It's frustrating that the system doesn't give you more visibility into what's happening behind the scenes, but at least we're all in this together!

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This happened to me too! After 6 days of no deposit, I called my bank (Bank of America) and they said the payment was there but flagged for manual review because of the large amount. They released it within an hour once I confirmed it was legit. Definitely call your bank first - saved me from dealing with the DOL phone maze! 🏦✨

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@Mateo Gonzalez Yes! This is exactly what I needed to hear. I have Bank of America too and it s'been 5 days since the payment was released "-" never thought they might be holding it for review. Calling them right now instead of trying to get through to DOL again. You guys just saved me so much time and stress! 🙏

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Check with your bank ASAP! Same thing happened to my sister - payment showed released for a week but her credit union was holding it for fraud review because of the large backpay amount. Once she called and verified it was legitimate unemployment, they released it same day. Banks often flag big government payments automatically. Way easier than trying to get through to DOL! 💰

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If you're having trouble reaching NYS Department of Labor to get more specific information about your situation, I used a service called Claimyr recently when I couldn't get through their phone lines. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It helped me finally talk to an actual person about my claim status instead of just getting busy signals all day.

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I'll look into that if I need to call them. Right now I'm going to try the online calculator first to see if I even have a chance.

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I'm so sorry you're going through this difficult situation. While the unemployment eligibility might not work out due to the base period requirements others mentioned, don't give up! You might also want to check with your local Department of Social Services about emergency assistance programs - they sometimes have temporary help for families facing sudden job loss. Also, many libraries offer free career services like resume help and job search assistance, which could be really valuable as you get back into the workforce after being out for a few years. The job market has changed a lot, so updating your skills through free online courses (like those on Coursera or Khan Academy) might help too. You've got this!

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The whole unemployment system is broken anyway. High unemployment just makes it worse because they don't hire enough staff to handle all the claims. I've been waiting 6 weeks for my adjudication to clear and can't get anyone on the phone at NYS Department of Labor. Meanwhile bills keep coming and they act like it's no big deal to make people wait indefinitely.

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I feel you on this. The system definitely wasn't designed to handle volume spikes efficiently.

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High unemployment definitely creates a domino effect - more claims filed means longer processing times, but it can also trigger federal extensions when unemployment stays elevated for extended periods. New York's current unemployment rate is around 4.1% as of late 2024, which is actually relatively low compared to pandemic levels. Your weekly benefit amount is calculated from your base period wages (usually the first 4 of the last 5 completed calendar quarters), so the unemployment rate doesn't directly impact that. However, during severe economic downturns, you might see additional federal programs like Pandemic Emergency Unemployment Compensation that extend benefits beyond the standard 26 weeks. Keep certifying weekly even while your claim is pending - you can get backpay for those weeks once it's approved.

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