New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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One more thing - if your employer is disputing the claim, you can request an expedited hearing by calling the hearings division directly. That number is separate from the main NYS Department of Labor line and sometimes you can get through easier. If there's a legitimate dispute, a hearing might actually be faster than waiting for adjudication to complete.

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I'm going through the exact same thing right now - 5 weeks in adjudication with zero communication from NYS DOL. What's really frustrating is that they don't even tell you what specific issue triggered the review. I've tried the callback system but it never actually calls back. Has anyone had success contacting their local state assembly member's office? I heard they sometimes have staff who can reach out to the department on your behalf when constituents are facing hardship due to delays.

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ugh the whole system is so confusing when you're already stressed about losing your job!! I went through this last year and it took forever to figure out what I was entitled to. Just take it one step at a time and don't let them overwhelm you with paperwork.

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I went through something similar when I lost my job in manufacturing. The key thing is that unemployment benefits and mortgage protection insurance are completely separate - you can and should pursue both. For NYS Department of Labor, file online as soon as possible since there's typically a one-week waiting period before benefits start. Don't let the mortgage insurance paperwork delay your UI claim. Most mortgage protection policies do cover job loss, but they often have their own waiting periods (mine was 60 days) and may only cover a portion of your payment. Call your lender's insurance department directly - they can walk you through your specific coverage. Keep all your layoff documentation handy for both claims. You've got this!

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Just be aware that you also need to meet the minimum earnings requirement. You need at least $2,600 in one quarter AND total base period wages of at least 1.5 times your high quarter. So if your highest quarter was $12,000, you'd need at least $18,000 total in your base period to qualify.

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Oh wow, I didn't know about that second requirement. I think I should be okay but now I'm worried about my part-time job from last year.

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yeah the whole system is confusing as hell, took me forever to understand why my benefit amount was what it was

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I totally get that! The NYS Department of Labor website doesn't explain it very clearly. I went through the same confusion when I first applied. What helped me was calling and asking them to walk through my specific base period calculation step by step. Even though it took forever to get through, having someone explain my actual quarters and wages made it finally click.

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Just to add - the $504 maximum assumes you earned enough in your base period to qualify for it. If you just started working recently or had gaps in employment, your benefit amount could be much lower even with a decent salary.

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One thing to keep in mind is that unemployment benefits are taxable income, so you'll want to factor that in when budgeting. You can choose to have taxes withheld (10% federal) or pay quarterly estimated taxes. Also, with a $52k salary, you should definitely qualify for a decent benefit amount - probably in the $450-500 range based on what others are saying here. The online calculator Emma mentioned is really helpful for getting a realistic estimate before you file.

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The U6 thing reminded me of when I was on unemployment during the 2008 recession - they had all these extended programs available because the broader unemployment measures were so high. But that was federal programs, not sure what NYS Department of Labor offers now for state extended benefits. My cousin in Buffalo was on unemployment for almost a year back then with all the extensions.

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Those federal extensions aren't available anymore unless Congress specifically authorizes them during a crisis. Now it's mostly the state extended benefit programs that can trigger when certain unemployment thresholds are met.

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I'm new to collecting unemployment and this U6 discussion is really eye-opening. I didn't realize there were different ways to measure unemployment beyond what I see in the news. My question is - where can I actually find the current U6 rate for New York to get a sense of how the broader job market is doing? And does NYS Department of Labor publish any guidance about how labor market conditions might affect things like job search requirements or benefit extensions? I want to understand what I might be facing as I continue my job search.

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