New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to the NYS Department of Labor to ask questions about job market conditions or your claim status, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I couldn't get through the regular phone lines to discuss my job search requirements.

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Interesting, never heard of that. Did they actually help you get better information about the job market or just general claim stuff?

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They got me connected to an agent who explained the job search requirements better and helped me understand what types of work I needed to be applying for to meet the NYS Department of Labor standards.

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Economics is weird but basically full employment is when everyone who wants a job can find one relatively quickly. The actual percentage changes over time but it's usually considered somewhere between 4-5%. During the 2008 recession unemployment hit like 10% which was way above full employment.

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So right now when I'm job searching, am I competing in a 'full employment' market or is it still tough out there?

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@Makayla Shoemaker It really depends on your industry and location within NY. The overall state unemployment rate might show full "employment numbers," but some sectors are still recovering differently. I d'suggest checking the NYS Department of Labor s'industry-specific data on their website - they break down employment by sector and region. That might give you a better sense of whether your field is competitive right now versus the overall state average.

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honestly the whole system is broken anyway. whether its AI or corporate greed or whatever, working people always get screwed. at least unemployment benefits exist i guess but they dont pay enough to live on

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UPDATE: Just had a meeting with my supervisor and they're actually planning to retrain our whole department to work alongside the AI instead of replacing us. Still nervous but feeling a bit better about the situation. Thanks everyone for the advice about unemployment eligibility - at least I know I have options if things don't work out.

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That's great news! It sounds like your company is taking a smart approach. Learning to work with AI tools rather than being replaced by them is definitely the way forward. It's also good that you're prepared with the knowledge about unemployment benefits - being informed about your options reduces a lot of anxiety. Hope the retraining goes well!

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I had something similar happen in 2025. Beyond what others have suggested, I recommend contacting these three agencies: 1. Federal Trade Commission - file an identity theft report at IdentityTheft.gov 2. Social Security Administration - alert them your SSN may be compromised 3. IRS - submit Form 14039 (Identity Theft Affidavit) Also, keep detailed records of EVERY communication including dates, names of representatives, and case numbers. When I finally got through to NYSDOL, they required evidence of when I first discovered the fraud. Unfortunately, this will take time to resolve - potentially 2-3 months - but being proactive now will save you significant headaches during tax season when you might receive a 1099-G for benefits you never claimed.

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This is incredibly helpful, thank you. I've already started a document tracking everything, including screenshots of the emails and the fraudulent claim in my account. I'll definitely file those additional reports too.

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Update??? Did you get this fixed??

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@Angelica Smith Glad to hear you re'making progress! That s'exactly the right approach - being proactive with multiple agencies and getting documentation is key. Keep all your case numbers and reference numbers handy because you ll'likely need them for follow-ups. The 4-6 week timeline sounds about right based on what I ve'seen with other identity theft cases. Make sure to check your account periodically to ensure no new fraudulent activity pops up while the investigation is ongoing.

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@Angelica Smith That s'great to hear you got through to someone so quickly! I ve'been dealing with a similar situation for weeks and haven t'been able to reach an actual person yet. Mind sharing how long the Claimyr service took to connect you? I m'considering using it myself but wasn t'sure if it was legit.

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If you're having trouble reaching NYS Department of Labor to get answers about your specific situation, I had good luck using a service called Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get clarity on my eligibility questions.

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Interesting, never heard of that. The phone lines are definitely impossible to get through to.

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One thing to keep in mind is that even if you qualify, there's usually a waiting week before benefits start. So don't panic if you don't see payments right away after filing. Also, make sure you have all your employment info ready - dates of employment, employer addresses, reason for separation, etc. NYS Department of Labor will need this for each job you've had in the past 18 months. The online application saves your progress so you can come back to it if you need to gather documents.

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Thanks for mentioning the waiting week - I had no idea about that! Good to know so I can plan accordingly. Do you know if the 18 months of employment history includes part-time work too, or just full-time jobs?

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For immediate help, also try contacting your state assemblyperson's office. They often have staff who can make inquiries with NYS Department of Labor on your behalf. It's another avenue to solve unemployment problem when normal channels aren't working. Many people don't realize elected officials' offices can intervene in these situations.

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That's brilliant! I never thought of contacting my assemblyperson. Do you know if they actually respond to these kinds of requests?

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Yes, constituent services is part of their job. They want to help solve unemployment problem for voters in their district.

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I went through something similar last year and what finally helped me solve unemployment problem was filing a formal complaint with the NYS Department of Labor's Office of Special Investigations. You can do this online through their website - just search for "file a complaint NYSDOL" and you'll find the form. I was stuck in adjudication for 6 weeks and within 3 days of filing the complaint, someone from their office called me directly and my claim was resolved within the week. It's like they have a separate fast-track system for complaints. Make sure to include all your documentation and be very specific about dates and what's been happening with your claim.

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This is really helpful! I had no idea there was an Office of Special Investigations for complaints. Did you have to provide any specific documentation when filing the complaint, or just your regular claim information?

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