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This is such a basic question but the NYS Department of Labor makes everything so confusing! Why can't they just say 'most recent job title' instead of 'main occupation'?? The whole system is designed to trip people up I swear.
Just went through this same process last month! Definitely use "retail supervisor" since that was your most recent position. The NYS Department of Labor uses this mainly to categorize your claim and for their records. Your food service experience will still be valuable and you can include all of that work history in the employment section. The key is being consistent throughout your application - whatever you put as your main occupation should match what you list as your last job. Good luck with your claim!
Good luck with everything! The transition from workers comp back to job searching can be stressful but at least you have the settlement to help while you look for work.
I went through something similar about 6 months ago with a knee injury workers comp case. The most important thing is having that medical clearance documentation ready - NYS Department of Labor will definitely want to see that you're physically able to work. Also, when you file online, there's a specific section about workers comp benefits where you'll need to be upfront about the settlement. They mainly care about whether any part of the settlement covers future wage loss (which it sounds like yours doesn't). The whole process took about 3 weeks for me to get approved. Make sure you start your work search activities right away since they'll ask for proof of job hunting efforts. Best of luck!
This is really helpful, thank you! I'm glad to hear the process went smoothly for you. I've already started looking at job postings online and have a few applications ready to submit. It's good to know that 3 weeks is a reasonable timeframe to expect. I was worried it might take much longer given that workers comp was involved. Did you have to provide any specific documentation about your settlement beyond just mentioning it in the application?
@Savannah Vin They didn t'ask for the actual settlement paperwork during my application, but I did keep copies ready just in case. They were more focused on the medical clearance and making sure I understood the work search requirements. Since you re'already preparing job applications, you should be in good shape! The key is being proactive with documenting your job search efforts from day one.
I'm so sorry you're going through this nightmare with NYSDOL. Four months is absolutely unacceptable, especially when you're facing car repossession. I went through something similar last year and the stress was overwhelming. A few additional suggestions that might help: 1. If you have a Twitter account, try tweeting @NYSDOL with your case details - they sometimes respond faster to public complaints 2. When you call, press 1 for English, then 1 for unemployment, then 2 for existing claim, then 3 for payment issues - this routing sometimes gets you to different representatives 3. Try calling the Teleclaim line at 888-581-5812 and pressing 0 to speak to someone - it's meant for weekly claims but sometimes they can transfer you to the right department The fact that your car is about to be repossessed should definitely qualify you for expedited processing. Make sure you mention "financial hardship" and "imminent loss of transportation" in every communication. Keep us updated on how the assembly member contact goes - that's often the breakthrough people need. Hang in there!
Thank you so much for these additional tips! I hadn't thought about trying Twitter - that's actually a really smart idea since they probably don't want negative publicity. I'll try that phone routing you mentioned too. I've been just hitting the main options but maybe a different path will get me to someone who can actually help. The teleclaim line idea is interesting - worth a shot at this point! I'm feeling a bit more hopeful with all these suggestions. Will definitely keep everyone posted on what works. Really appreciate you taking the time to help!
I'm really sorry to hear about your situation - 4 months is way too long to wait for unemployment benefits, especially when you're facing car repossession. I had a similar experience last year where my claim was stuck for 2+ months. What finally worked for me was a combination of things: 1. I found my local assembly member's office was incredibly helpful - they have a direct line to DOL and can often get answers within a few days 2. The UI-640 hardship form that someone mentioned is crucial - make sure to include documentation about your car repossession threat 3. I also had success calling right at 8am when they open, but instead of the main line, try 888-209-8124 One thing that might be happening is your claim could be stuck in "adjudication" - which means they're reviewing something but haven't told you what. Sometimes it's as simple as needing to verify your last employer or work dates. Don't give up! The squeaky wheel gets the grease with NYSDOL unfortunately. Keep calling, keep emailing, and definitely pursue that assembly member contact. Your benefits are there waiting for you - it's just a matter of getting the right person to push your claim through. Hang in there!
I went through something similar a few months ago and it was nerve-wracking! In my case, the "pending issue/denied" status showed up because NYS Department of Labor needed to verify my reason for leaving my last job - apparently my employer had reported it differently than what I put on my initial application. The whole thing took about 4-5 weeks to resolve, but like others said, I kept filing my weekly claims and got all the back payments once they cleared it up. One thing that helped me was logging into the website daily to check if any new correspondence appeared in my inbox, even though they're supposed to mail stuff too. Sometimes there are additional documents or questionnaires they want you to fill out that only show up online. Hang in there - most of these issues do get resolved eventually!
That's really helpful to know about checking the online inbox daily! I hadn't thought about additional documents only showing up there. Did you get any kind of notification when they finally resolved your case, or did you just notice the status change when you checked? I'm trying to figure out if I should expect some kind of alert or if I need to keep checking manually every day.
I had the exact same status appear on my claim about 6 months ago and I completely panicked! Turns out it was because I had reported some freelance work income but didn't include all the documentation they needed. The key thing I learned is that "pending issue/denied" doesn't mean you're actually denied yet - it just means they've flagged something that needs review before they can continue payments. Definitely keep filing your weekly claims like others have said, because those weeks will get paid retroactively if the issue gets resolved in your favor. Also, try checking your online account every few days for any questionnaires or document requests that might pop up - sometimes they'll ask for additional info to help resolve the issue faster. The waiting is awful but most of these do get cleared up within a few weeks!
Kiara Greene
Basically it's insurance against becoming unemployed. Just like car insurance protects you if you crash, unemployment insurance protects your income if you lose your job. The 'insurance' part means it's a program you pay into (through your employer) while working, then can claim benefits from when you need it.
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Oliver Alexander
To add to what others have said, here are the key eligibility requirements for NY unemployment insurance: 1) You must have worked and earned wages in at least two calendar quarters during your "base period" (usually the first 4 of the last 5 completed quarters before you file), 2) You must have earned at least $2,600 in your highest-earning quarter, 3) Your total base period wages must be at least 1.5 times your highest quarter earnings. Since you worked for 2 years, you should easily meet the work history requirement. The "covered employment" mentioned earlier just means jobs where your employer paid unemployment insurance taxes - which is most regular W-2 jobs. Being laid off definitely counts as losing your job through no fault of your own.
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Liam Sullivan
•This is really helpful! I had no idea there were such specific dollar amounts involved. So if I understand correctly, I need to look at my pay stubs from the last year and a quarter to see if I meet those wage requirements? And since I was a regular W-2 employee at my last job, that should count as "covered employment"? This makes me feel more confident that I might actually qualify.
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Axel Bourke
•Exactly right! You'll want to gather your pay stubs or W-2s from the base period to calculate your earnings. The NYS Department of Labor website has a benefit calculator that can help you estimate if you meet the wage requirements and what your weekly benefit amount might be. Since you were laid off from a regular W-2 job after 2 years, you're very likely to qualify. Just make sure to file your claim as soon as possible since there's usually a one-week waiting period before benefits start.
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