Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Same boat here! Filed 3 weeks ago for a layoff and still waiting. At least I know I'm not the only one dealing with this uncertainty.
Owen Jenkins
I went through something similar about 6 months ago with a complex layoff situation. NYS Department of Labor took about 4 weeks to resolve mine, but the wait was definitely nerve-wracking. One thing that helped me was calling my local career center - they couldn't speed up the process but they were able to connect me with some emergency assistance programs while I waited. Also, make sure you're continuing to certify for benefits each week even while it's pending, otherwise you might miss out on back pay if approved. Hang in there!
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yeah the whole system is confusing af. took me forever to figure out you have to file every sunday for the previous week. missed my first payment because i thought you filed whenever
The timing is important - you can file your weekly claim starting Sunday for the week that just ended. You have until the following Saturday to file it, but don't wait because if you miss the deadline you could lose that week's benefits permanently. Also make sure you're reporting your job search activities accurately on each weekly claim.
Hugo Kass
•This is all so much to remember! Is there like a checklist somewhere of everything you need to do to keep your benefits?
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Anna Kerber
not all heroes wear capes but the person who told me about claimyr.com definitely deserves one. finally got through to unemployment after weeks of trying. switched from that trash debit card to direct deposit in literally 5 minutes.
Does it actually work? Sounds too good to be true
Anna Kerber
•it really does. i was skeptical too but I was desperate after trying to call for WEEKS. Got through in like 37 mins and the agent fixed everything.
Honestly, I'm going through the exact same nightmare right now. Got my card two weeks ago and every single ATM has hit me with fees - even the ones on their "approved" list! It's like they designed this system specifically to screw us over when we're already struggling. I've wasted almost $30 in fees just trying to get MY OWN MONEY out. The cash back trick at grocery stores seems to be the only thing that actually works without getting charged. Such BS that we have to jump through all these hoops just to access our benefits. Going to try that bank transfer option everyone's mentioning - anything to avoid feeding more money to KeyBank's fee machine 😤
Chloe Zhang
•OMG YES! Finally someone who gets it! I've been dealing with this exact same BS for weeks now. The "approved" ATM list is complete garbage - I got charged at literally every single one I tried. The cash back method at grocery stores is definitely the way to go, just make sure to ask first because some cashiers don't know about it. Also that bank transfer thing people are talking about actually works - it's buried in the KeyBank website under "Move Money" but it's totally free. Just takes a few days. Hang in there, this whole system is designed to steal from us when we're already down 💔
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Sean Murphy
One thing to keep in mind is that even if your initial claim is delayed, once it's approved you'll receive retroactive payments back to your filing date. So you won't lose any benefits you're entitled to, just the timing of when you receive them. Make sure you keep filing your weekly claims even while waiting for the determination.
Chloe Taylor
•Oh I didn't know about filing weekly claims before approval! I haven't been doing that. Do I need to go back and file for the weeks I missed?
Sean Murphy
•Yes, you should log into your my.ny.gov account and file for any weeks you missed. The system usually allows you to file retroactive claims for recent weeks.
Yuki Sato
I'm going through the exact same thing right now! Filed my claim about 10 days ago and it's been stuck on "under review" status with no updates. It's so stressful not knowing when to expect anything. I called the phone line multiple times but either get a busy signal or sit on hold for hours before getting disconnected. Has anyone had any luck getting status updates through their online portal, or is calling really the only way to get information about what's causing the delay?
Marina Hendrix
I've been following this thread and wanted to share what finally worked for me after weeks of struggling with the same issues. The combination approach seems to be key - I used the incognito browser trick for ID.me (thanks @Ingrid Larsson!) which actually fixed my verification problem immediately. For anyone still having phone issues, I found that calling the 888-209-8124 number and using the menu sequence @Ethan Taylor shared (press 1, wait for language options, then press 9) got me through faster than the other methods. The key is being ready to redial immediately if you get the "all agents busy" message - I probably redialed about 15 times in the first 10 minutes but then got into the queue. Also want to echo what others said about having all your info ready beforehand - NY.gov ID, SSN, claim confirmation numbers, etc. These systems are definitely frustrating but there are workarounds if you're persistent enough!
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Aidan Percy
•Thanks for sharing this comprehensive approach! It's really helpful to see someone break down the combination of tactics that actually worked. I'm dealing with a similar situation right now and was feeling pretty defeated after reading about everyone's struggles, but seeing that the incognito browser trick + the specific phone menu sequence worked for you gives me hope. Going to try this first thing tomorrow morning. Really appreciate you taking the time to share the detailed steps - this community has been such a lifesaver for navigating this nightmare system!
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Luca Russo
I just wanted to thank everyone in this thread - you've all been incredibly helpful! I'm new to this community but have been struggling with NY unemployment issues for the past month. After reading through all these suggestions, I'm planning to try the incognito browser method for my ID.me problems first thing tomorrow, and if that doesn't work, I'll use the early morning calling strategy with the specific menu sequence that several people mentioned. It's both reassuring and frustrating to know so many others are dealing with the same broken system, but at least we're helping each other navigate it. This kind of peer support is exactly what we need when the official channels are so unreliable. Will definitely update with my results to help the next person who finds this thread!
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