Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Rajiv Kumar
UPDATE: I got it fixed!!! It WAS the address mismatch between my license and unemployment account. I contacted ID.me support directly like @HelpfulCareerPro suggested and they told me exactly what was wrong. Had to upload additional proof of address (utility bill) but finally got verified! Already completed my recertification for this week. Thank you everyone for your help!!!
Zadie Patel
•So glad you got it resolved! I'm dealing with a similar issue right now and this thread has been super helpful. Going to try contacting ID.me support directly first before going through the NYSDOL phone nightmare. Thanks for sharing the update - gives me hope!
@Zadie Patel Good luck with your verification! One tip I d'add - when you contact ID.me support, have your failed verification attempt confirmation numbers ready if you have them. They can look up your specific case faster that way. Also, if you end up needing to upload additional documents like I did, make sure they re'clear, high-resolution scans or photos. Blurry documents will just cause more delays.
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Evelyn Kelly
I had trouble reaching NYS Department of Labor when I had questions about a similar situation. If you need to speak with someone directly about your specific circumstances, I found claimyr.com really helpful. They have a service that connects you with actual agents and there's a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Sometimes these situations have nuances that only an agent can clarify.
Thanks, I might try that. I've been calling the regular number but keep getting busy signals.
Paloma Clark
The whole system is frustrating when you're in a bind like this. Have you considered talking to your employer about whether they could treat this as a temporary layoff instead of FMLA? Some companies are flexible if they understand your financial situation.
Alice Pierce
•That's actually a really smart suggestion @Paloma Clark. I hadn't thought about asking to convert FMLA to a temporary layoff. Would that even be legal though? I'm worried about losing my job protection if I give up the FMLA status. But you're right that I'm in a real financial bind here.
Fidel Carson
•@Alice Pierce You raise a good point about the job protection risk. Converting from FMLA to layoff would mean losing that guarantee to get your position back. It s'definitely a trade-off between immediate financial relief and long-term job security. Maybe worth discussing with HR about what options exist, but I d'be really careful about giving up FMLA protections unless you re'sure about the arrangement.
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If you're having trouble getting through to NYS Department of Labor to ask questions about your claim timing, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than sitting on hold for hours just to ask about filing deadlines and claim status.
Sasha Reese
•The bigger issue is people not knowing they should file immediately. The unemployment system really doesn't do a good job of communicating these basic rules. Half the people I know who got laid off during my company's downsizing waited weeks to apply thinking they had some grace period.
Just file online at my.ny.gov ASAP. Don't overthink it. You need your social security number, employment history for the last 18 months, and your employer's info. The whole process takes maybe 20-30 minutes and then you'll start getting weekly claim forms. The longer you wait the more money you're throwing away.
Edwards Hugo
•This is really helpful info, thanks! Just to clarify - when you say employment history for the last 18 months, does that include all jobs even if they were part-time or temporary? I had a few different gig jobs before my warehouse position and I'm not sure if I need to include all of them or just my most recent full-time employer.
Brian Downey
•Yes, include ALL employment from the last 18 months - full-time, part-time, temporary, gig work, everything. NYS DOL uses this to calculate your benefit amount based on your earnings history. Even if a job was just a few weeks, include it. Better to over-report than miss something and have delays in processing your claim. They'll verify with all employers anyway, so being thorough upfront saves time later.
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Isabel Vega
I went through this exact situation about 6 months ago when my position was eliminated due to company restructuring. Like everyone else said, there's no official deadline but you definitely want to file ASAP. What really helped me was having all my documents ready - W2s, pay stubs, and the exact dates of employment. The online system at labor.ny.gov is pretty straightforward but make sure you have your SSN and employer info handy. Also heads up - your first payment might take 2-3 weeks to come through even after you file, so don't panic if it's not immediate. You got this!
Chloe Green
The unemployment website says average wait time is 12 minutes LMAOOOOO what a joke. I've never waited less than an hour and that's IF I can even get in the queue. Who comes up with these fake stats?
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Lucas Adams
•12 MINUTES??!?! 😂😂😂 maybe in some parallel universe where NY unemployment is functional
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Harper Hill
•they count all the people who get instant disconnects as '0 minute wait times' to bring down the average 🤡
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Nolan Carter
I feel your pain - went through this exact nightmare last year. After 6 weeks of getting nowhere with the regular phone line, I finally got connected using a callback service called Claimyr. They handle all the calling and waiting for you, then connect you when they reach an actual human. Cost me like $20 but saved literally weeks of my life sitting on hold. Got my whole claim sorted in one 15-minute call once I had an agent. The NY system is completely broken - they know people will give up if it's hard enough. Don't let them win, your benefits are money YOU paid into the system!
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Sophie Footman
•This is so frustrating to read about everyone going through the same thing! I'm new to this whole unemployment process and honestly didn't realize it would be this broken. It's crazy that we have to pay for third-party services just to access benefits we're entitled to. The fact that so many people are recommending the same service makes me think it might actually work though. At this point I'm willing to try anything - the stress of not being able to complete my claim is worse than any fee. Thanks for sharing your experience!
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