New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just want to say thanks for posting this because I think a lot of people don't realize how serious this stuff is. The unemployment office definitely has ways of finding out about unreported income and the penalties are no joke.

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I went through something similar a few years ago and I know how overwhelming it feels right now. The most important thing is to respond to everything they send you immediately and be completely honest going forward. In my case, I owed about $3,800 in overpayments plus penalties. I was able to set up a payment plan for $150/month which made it manageable. The criminal prosecution threat is scary but from what I've seen, they usually only pursue that for much larger amounts or repeat offenders. You might also want to check if you qualify for a waiver - sometimes they'll reduce penalties if you can show financial hardship or that the overpayment wasn't entirely your fault. Document everything and keep copies of all correspondence. This too shall pass, even though it doesn't feel like it right now.

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The NYS Department of Labor benefit calculator used to be easier to find on their website but they moved everything around. Your benefit rate also depends on having enough wages in your base period to qualify, not just the weekly amount calculation. If you haven't worked consistently or had gaps in employment it might affect your eligibility too.

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I just went through this process a few months ago after getting laid off from my construction job. You're right that you can't get the exact amount until you file, but I found a rough way to estimate it. Look at your pay stubs from your highest-earning quarter (usually your most recent full quarter before layoff) and add up the gross wages. Then divide by 26 - that gives you a ballpark figure, though it'll be capped at the maximum weekly benefit amount. With your salary plus the part-time work, you'll probably hit or get close to the maximum. The good news is NYS Department of Labor processes claims pretty quickly once you file, so you won't be waiting weeks to find out your actual rate.

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Restaurant closures usually process faster than other claim types since there's no question about the reason for separation. Make sure you have your last pay stub and any closure notice from your employer ready in case they ask for documentation. Also double-check that your SSN and address are exactly right in your application - small errors can cause delays.

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I went through this exact same situation last year when my restaurant job ended due to closure. It took about 2.5 weeks for my initial claim to get approved, which was nerve-wracking when bills were piling up. One thing that helped me was setting up direct deposit if you haven't already - it speeds up payment once you're approved. Also, start documenting your job search activities now even while waiting, because once approved you'll need to show you're actively looking for work. The good news is restaurant industry layoffs due to closure are usually pretty straightforward for them to process since there's no dispute about eligibility.

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DETAILED GUIDE FOR GETTING THROUGH: After dealing with this for months, here's what I learned: 1. Regular phone lines are overwhelmed, especially midday 2. Using claimyr.com is honestly the fastest way - they handle the hold time for you 3. Have your claim info ready when you get through 4. Be super nice to the rep, they're dealing with angry people all day 5. Take detailed notes during your call I know paying $20 seems annoying but its better than wasting days trying to get through. The service at claimyr.com is legit and they guarantee you'll get through or money back. Good luck everyone!

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saving this info! tysm! 🙏

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wish i knew this earlier, spent weeks trying to get through 😫

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Just wanted to say thank you to everyone who mentioned claimyr.com - I was skeptical at first but decided to give it a shot after reading all the positive feedback here. Used it yesterday and actually got through to a rep in about 90 minutes! Finally got my claim sorted out after being stuck for 3 weeks. The $20 fee felt steep but honestly it was so worth it compared to the stress and time I was wasting calling dozens of times a day. For anyone still on the fence, I'd definitely recommend giving it a try - the peace of mind alone is worth it when you're dealing with bills piling up.

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The whole NYS Department of Labor appeal system is a joke honestly. They side with employers like 90% of the time no matter what evidence you have. I filed an appeal last year for wrongful termination and even with a hostile work environment documented they still denied me. But you should still try because occasionally they do the right thing.

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That's awful, I'm sorry that happened to you. The system definitely isn't perfect but I think it's still worth fighting for what you deserve.

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I just went through the appeal process successfully a few months ago! One thing that really helped me was writing a detailed timeline of events leading up to my termination. Include dates, times, and any witnesses present when you reported the unsafe conditions. Also, if you have any photos or documentation of the unsafe conditions, definitely include those. The Administrative Law Judge seemed really interested in the fact that I had tried to address the issues internally first before being terminated. Don't give up - retaliation for reporting safety issues is taken seriously in these hearings. Make sure to emphasize that the "poor performance" claims only came up after you complained about safety.

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