New York Unemployment

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I swear, dealing with unemployment is like playing 4D chess while blindfolded. And the chess pieces keep changing shape. And the board is on fire. Good luck, OP! 🔥♟️😵‍💫

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I went through this exact same situation a few months ago! Here's what I learned: you absolutely should still file your weekly certification and report the severance. There's usually a section where they ask about "other income" - that's where the severance goes. My benefits got reduced that week because of the severance amount, but it was totally worth being honest about it. The DOL has ways of finding out about unreported income anyway (they cross-reference with tax records), so it's not worth the risk. Also, keep copies of everything - the severance letter, payment confirmation, everything. If they ever audit your claim later, you'll be glad you have the documentation. The whole system is confusing enough without having to worry about paperwork issues on top of it! Your spouse is doing the right thing by asking questions instead of just guessing. Better to be cautious with this stuff! 👍

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Quick update on this issue - I've been handling NY unemployment claims for years, and there's actually been a rise in these "phantom forfeit days" since the system upgrade in February 2025. If you're experiencing this, specifically request that the agent check the "Penalty Enforcement and Resolution System" (PERS) database, not just the regular claims system. They need to do a cross-reference to identify duplicate penalty applications. The backpay is automatically processed once the duplicate is confirmed and removed.

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Thank you SO MUCH for this specific info! I'll make sure to ask about the PERS database specifically when I call.

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This is excellent advice. The PERS database is separate from the main system and often contains the historical resolution records that regular agents might miss.

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Just wanted to follow up - were you able to get through to them? If you're still having trouble reaching someone, that Claimyr service I mentioned really did save me days of frustration. The agent I spoke with said they're seeing this forfeit day issue a lot lately and have a specific protocol for fixing it now.

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That's amazing news! So glad you got it resolved quickly. It's frustrating that we have to use third-party services to reach our own state agencies, but at least there's a solution. Hope you get your back pay soon!

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@Tyler Murphy That s'fantastic that you got it resolved! I m'dealing with a similar issue right now - they applied old forfeit days that I thought were settled. Going to try that Claimyr service today. Thanks for sharing the update, it gives me hope that this can actually be fixed quickly!

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THE WHOLE SYSTEM IS DESIGNED TO SCREW SMALL BUSINESSES! They make it impossible to get straight answers about your tax rates and then hit you with massive increases. We had THREE claims last year and our rate went up 40%!

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That does sound really high. Maybe there were other factors involved?

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Wait, so if I get laid off and file for unemployment, my former employer gets punished financially? That makes me feel kind of bad about filing... should I not apply for benefits?

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Don't feel bad at all! This is exactly what the system is for. Employers pay into unemployment insurance specifically to cover situations like layoffs. You earned those benefits through your work, and your employer was paying for this coverage all along. File your claim.

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@Kristian Bishop is absolutely right! As someone who works in HR, I can tell you that unemployment insurance is part of the cost of doing business. Companies budget for these taxes just like they budget for workers comp' or other insurance. The system exists specifically to help people like you during layoffs through no fault of your own. Please don t'let concern for your former employer stop you from getting the benefits you re'entitled to.

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Good luck with everything! I hope it works out for you. Being terminated is stressful enough without worrying about benefits too.

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I went through something similar when I got terminated from my retail job for what they called "performance issues" but was really just me having a hard time during a family emergency. I was so worried I wouldn't qualify for benefits, but I applied anyway and got approved after about 3 weeks. The NYS Department of Labor really does look at the whole picture - they're not just trying to deny everyone. Since you have doctor's notes for most of your sick days, that's going to help your case a lot. Don't let the stress keep you from applying right away. The worst they can say is no, but you might be surprised. Also keep all your documentation organized in case they need it during the review process.

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Wait, are you sure about the hour reduction thing? I thought you had to be laid off or fired to get unemployment. This is confusing because I might be in a similar situation soon.

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Yes, there are specific circumstances where quitting can still qualify you for benefits. It's called 'constructive dismissal' or quitting with good cause. The key is proving that your employer essentially forced you to quit through their actions.

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I went through something really similar about 6 months ago. My hours got cut from 35 to about 12 per week and I ended up quitting. I did get approved for unemployment but it wasn't easy - I had to provide my old schedules, pay stubs showing the income drop, and write a detailed statement explaining why the hour reduction made it impossible to continue working there. The whole process took about 5 weeks from filing to getting my first payment. One thing that helped was that I applied for other jobs before quitting to show I was trying to find alternative employment. The unemployment office seemed to like that I made an effort to stay employed. Also, definitely look into local food banks and emergency rent assistance programs while you're waiting - many places have programs specifically for people between jobs.

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