New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Diego Flores

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the whole unemployment system in ny is broken if u ask me. took me 3 months to get my first payment last time cause of all these stupid verification hoops

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The verification requirements have actually been significantly improved since 2023. The current NY unemployment system typically processes claims within 2-3 weeks when all verification is completed correctly. The backlog issues from previous years have mostly been resolved with their system upgrade in late 2024. While not perfect, it's functioning much better than it was.

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AstroAce

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Glad you got it sorted out! The VPN issue is actually pretty common with ID.me - their system flags VPN traffic as potentially suspicious which can cause verification to stall. For anyone else reading this thread who might be stuck at the same spot, here's a quick checklist that usually helps: āœ“ Use Chrome or Firefox (avoid Safari/Edge) āœ“ Set browser zoom to 100% āœ“ Disable VPN and any privacy extensions temporarily āœ“ Use natural lighting or a bright lamp āœ“ Make sure all four corners of your ID are visible in the photo āœ“ Clear browser cache before starting If you're still having issues after trying these steps, the video verification call option through ID.me support is usually the fastest backup solution. The whole process has definitely gotten more reliable over the past year, but these technical hiccups still happen occasionally.

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This is such a helpful checklist! I wish I had seen this earlier - would have saved me hours of frustration. The VPN thing especially makes sense now that you mention it. I bet a lot of people don't realize that could be causing issues. Thanks for putting together such a clear troubleshooting guide for anyone else who runs into this problem!

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Better to over-report than under-report. If you're not sure whether something counts as remuneration, include it. NYS Department of Labor will adjust your benefits accordingly but won't penalize you for being thorough. It's when you don't report income that you can get into trouble.

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Dylan Baskin

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I went through this exact same situation last month! The NYS Department of Labor considers any payment for work or services as remuneration, so your $200 freelance payment definitely needs to be reported. Same with the severance check - that's actually one of the most common things people forget to report. When I was unsure about what to include, I called and they told me it's always better to report something you're not sure about than to leave it off. They can always adjust your benefit amount, but not reporting income can cause way bigger problems down the line. Just be honest and thorough on your weekly certification!

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Yuki Ito

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Good luck with your job search! The 26 weeks goes by faster than you think, especially when you factor in the waiting week.

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Melody Miles

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Just wanted to add that after 8 years at your job, you should definitely qualify for the full 26 weeks since you'll have plenty of qualifying wages in your base period. Make sure to file your claim as soon as possible - there's usually a one-week waiting period before you start receiving benefits, and any delay in filing just pushes back when you'll start getting paid. Also document everything for your job search from day one, even informal networking - it all counts toward those 3 weekly work search activities they require.

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That's really helpful about the waiting period! I didn't realize there was a one-week delay before payments start. With 8 years at my job, I'm feeling more confident about qualifying for the full benefits. Quick question - when you mention documenting informal networking, does that include things like reaching out to former colleagues or attending industry meetups? I want to make sure I'm tracking the right activities for those weekly requirements.

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Make sure you're not missing any required job search activities. Even if you think you did enough, double-check the specific requirements for your benefit year. Sometimes they change the number of required activities or add new requirements. Also verify that all your job contacts were entered correctly in the system - I've seen claims rejected because someone entered an invalid phone number or email for an employer contact.

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I logged 4 job applications this week which should be more than enough. All the contact info was correct too. This really seems like a system glitch.

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I went through something similar last month and it turned out to be a technical glitch on their end. Since you've been filing successfully for 6 weeks and nothing changed in your situation, it's likely a system error. Try logging back into your account and see if there's an option to refile the weekly claim - sometimes that clears up technical rejections. If not, you'll unfortunately need to call. Pro tip: try calling right at 8:00 AM when they open, you'll have a better chance of getting through. Don't panic about the rent - if it's their error, they should process the payment retroactively once it's resolved.

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Thanks for the advice about calling at 8 AM - I'll definitely try that tomorrow morning. I really hope this is just a technical glitch like you said. The timing couldn't be worse with rent due next week. Did you have to provide any additional documentation when they fixed your similar issue, or was it resolved pretty quickly once you got through to someone?

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Ethan Wilson

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Thanks everyone! I'm definitely going to set up the federal withholding through my weekly claims and probably save an extra 5-10% on top of that just to be safe. Better to get a refund than owe money I don't have.

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Carmen Lopez

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Just wanted to add that you should also check if your state taxes unemployment benefits. New York does tax unemployment at the state level too, so you might want to consider having state taxes withheld as well if you're concerned about owing money. I learned this the hard way when I got hit with both federal and state taxes on my unemployment from last year. The NYS Department of Labor website should have options for both federal and state withholding when you're doing your weekly certification.

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