New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is so frustrating for seasonal workers! They act like everyone has a regular 9-5 job year round. I've been dealing with this for five years and every winter it's the same hassle trying to prove I'm eligible.

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I hear you on that. The online system definitely seems designed for traditional employees, not people with seasonal work patterns.

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I went through this exact same situation working seasonal roofing jobs! One tip that really helped me - when you file your initial claim, make sure to mention that your layoff is due to seasonal weather conditions. NYS DOL has specific provisions for weather-related layoffs in construction and outdoor work. Also, keep any documentation from your employer about the seasonal layoff (like that notice about December 15th being your last day) - it can help if there are any questions about your eligibility. The whole process was actually smoother than I expected once I got started.

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Thanks for sharing your experience! That's really helpful to know about mentioning weather-related layoffs specifically. I do have that notice from my supervisor about the December 15th date - should I scan it and upload it somewhere when I file, or just keep it on hand in case they ask for it later? Also, did you have to deal with any delays or issues during the application process, or was it pretty straightforward once you submitted everything?

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Wait, you filed in early January and it's been 5 weeks? That means you filed like the first week of January? Because if you filed after January 15th it hasn't been 5 weeks yet. Just want to make sure the timeline is right because that affects whether this is actually an unusual delay or not.

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Filed January 3rd, so yeah it's been 5 weeks as of this week. My last day of work was December 30th.

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Manufacturing layoffs sometimes get extra scrutiny because they want to verify it wasn't a voluntary quit or misconduct termination. Did you get any severance or notice pay? That can also complicate the timeline because they need to determine your benefit start date. The good news is that once approved, you'll get backpay to your benefit year start date.

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Got two weeks severance but my employer told me that wouldn't affect my unemployment eligibility. Now I'm wondering if that's what's causing the delay.

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same boat here - got laid off and trying to figure out if i qualify. thanks for asking this question!

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Since you started in March, you'll likely need to wait until you have enough quarters and wages built up to qualify. The base period they look at is usually the first 4 of the last 5 completed calendar quarters before you file. So if you filed today, they'd typically look at Q1 2024 through Q4 2024. Since you just started in March 2025, you might not have enough earnings history yet. However, if you don't qualify under the regular base period, they'll automatically check the alternative base period which uses the most recent 4 completed quarters - this could potentially help you if you had previous employment. Keep detailed records of all your wages and work history just in case!

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This is really helpful, thank you for breaking down the timing! I'm wondering though - if I don't qualify now because I just started in March, would it make sense to wait a few more months before filing if I do get let go? Or should I file right away and let them check both base periods? I don't want to miss out on benefits if I'm eligible under the alternative base period, but I also don't want to waste time if I clearly don't qualify yet.

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been there! just keep your job search records updated and ready because they might ask for them during the new claim review process

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I went through this exact same situation about 3 months ago and it was definitely stressful at first! The key thing is to file your new claim as soon as possible - don't wait. When you file the new claim, they'll look at your wages from the past 15 months to determine eligibility, so any work you did while collecting benefits should count toward your new base period. One tip: gather all your employment documentation beforehand including any 1099s or W-2s from temporary or part-time work during your benefit year. The process took about 10 days for me to get approved and start receiving benefits again. Hang in there - you're not alone in dealing with this confusing system!

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Thanks so much for the detailed info! That's really helpful to know it took about 10 days for you. Did you experience any gap in payments during those 10 days or were you able to get backpaid for that time once approved? I'm worried about how I'm going to cover my bills while waiting for the new claim to process.

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As an update for everyone, the official NYSDOL posted about this exact scam on their social media last week. They confirmed they NEVER initiate requests for personal information via DocuSign emails without first notifying you through your secure NY.gov account. Always log directly into your account through https://unemployment.labor.ny.gov (type it directly in your browser) to check for legitimate communications.

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SEE???? I SAID THIS WAS HAPPENING!!! We need to spread the word to everyone we know who's on unemployment. These scammers are PREDATORS!

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Thank you all for the help! I reported the email as phishing and changed my NY.gov password just to be safe. You guys probably saved me from a huge headache!

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Just wanted to add another red flag to watch for - legitimate NYSDOL communications will usually reference your specific claim number or case details that only they would know. Scam emails are often generic and don't include any personal details from your actual claim. Also, if you're ever unsure, you can always visit your local Career Center in person to verify any communications. They can check your account directly and confirm whether something is legitimate or not. I know it's inconvenient, but sometimes it's worth the peace of mind, especially with identity theft being such a huge problem these days. Stay vigilant everyone - these scammers are getting more creative every day!

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That's a really good point about checking for specific claim details! I just looked back at the email I got and it was totally generic - just said "regarding your unemployment claim" with no case number or anything specific. That's definitely another red flag I should have noticed. Thanks for the tip about visiting the Career Center too - I might do that if I get any more suspicious emails just to be 100% sure.

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