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honestly the NYS Department of Labor makes this way too complicated... i just called them directly to ask about my benefit amount when i filed. took forever to get through but they calculated it for me on the spot. you could also try using one of those third party services that help you get through to agents faster
What service did you use? I've been trying to call for days and either get disconnected or the line is busy. Really frustrating when you just need a simple answer about your benefit calculation.
I used this thing called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual NYS Department of Labor agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
Just a heads up - even if you calculate what you think you should get, sometimes the NYS Department of Labor comes up with a different number based on wages they have on file vs what you think you earned. I thought I'd get around $480 based on my calculations but ended up getting $421 because one of my employers didn't report all my wages correctly.
@Ezra Bates that s'exactly what I m'worried about! How long did it take to get that sorted out? I m'already stressed about being laid off and now I m'wondering if my employers reported everything correctly. Did you have to provide your own pay stubs or tax documents to prove what you actually earned?
I had a similar situation with wage discrepancies! You don't automatically have to appeal - first check your online account on my.ny.gov to see what wages they have on file for each quarter. If something looks wrong, you can submit a wage protest form online or call them. I had to provide W-2s and pay stubs to prove my actual earnings. It took about 3-4 weeks to get resolved but they did backpay me the difference once it was corrected. The key is catching it early before you start receiving benefits.
i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡
I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.
Don't quit unless you absolutely have to! The system is rigged against workers who quit. Even with 'good cause' they'll find ways to deny you. Better to get fired honestly, then you're guaranteed benefits.
The whole unemployment system is just another way for the government to control businesses if you ask me. Making employers pay all these taxes and then bureaucrats decide who gets benefits and who doesn't. At least you're getting something back but the red tape is ridiculous.
Thanks for all the detailed explanations! As someone new to this, it's really helpful to understand that the money comes from employer contributions rather than my own paycheck deductions. I was actually feeling guilty about collecting benefits, thinking I was somehow taking money I hadn't earned or contributed to. Knowing that my previous employers already paid into this system based on having me as an employee makes me feel more comfortable about using the benefits while I search for new work. The experience rating system also makes a lot of sense - it creates incentives for companies to think twice before laying people off unnecessarily.
Natasha Petrov
Same boat here! Filed yesterday and crossing my fingers it comes through by Wednesday. The waiting is the worst part of this whole unemployment thing.
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Khalid Howes
From my experience, NYS Department of Labor definitely doesn't process payments on weekends. I've been on unemployment for a few months now and the pattern is always the same - file your weekly certification on Sunday/Monday, and the payment hits my account on Tuesday or Wednesday. Since today is Monday and your rent is due tomorrow, unfortunately you'll probably have to wait until Tuesday at the earliest. I know it's super stressful when you're cutting it close with bills! Maybe reach out to your landlord to let them know the payment is coming just a day or two late?
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