New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through the exact same nightmare right now! Filed my claim 4 weeks ago and it's been stuck on "pending review" ever since. The worst part is I keep seeing people who filed after me already getting their benefits. I've probably called 50+ times with no luck - either busy signals or getting disconnected after hours on hold. It's so frustrating because I worked and paid into this system for years, and now when I actually need it, they make it nearly impossible to access. Reading through these comments, it sounds like calling is basically mandatory now even though the website makes it seem like everything can be done online. Might have to try that claimyr service people keep mentioning since the traditional methods clearly aren't working. Thanks for posting this - at least I know I'm not alone in this mess!

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I feel your pain completely! Same exact situation here - filed weeks ago, stuck on "pending review" while watching others who applied later get approved. The system is absolutely broken. From what I'm reading in all these comments, it really does seem like calling is basically required now despite what the website suggests. The claimyr service keeps coming up as something that actually works when the regular phone lines fail. It's ridiculous that we have to resort to third-party services just to access benefits we've paid into, but if it gets results... 🤷‍♀️ Stay strong and don't give up - you've earned these benefits!

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I'm in the exact same situation! Filed my claim 3 weeks ago after getting laid off from my retail job and it's been stuck on "pending review" ever since. I've called probably 30+ times with zero success - always busy signals or getting hung up on after waiting forever. It's so stressful watching my bills pile up while the system just sits there doing nothing. Based on all these comments it really sounds like you HAVE to call to get anywhere, which is insane since the website makes it seem like everything should work online. Definitely going to try calling right at 8am tomorrow and maybe look into that claimyr service if that doesn't work. Thanks for posting this - it helps knowing I'm not the only one dealing with this broken system!

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Don't quit unless you absolutely have to! The system is rigged against workers who quit. Even with 'good cause' they'll find ways to deny you. Better to get fired honestly, then you're guaranteed benefits.

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That's not accurate advice. NYS Department of Labor has specific good cause provisions for voluntary separations. Getting fired on purpose could backfire if it's considered misconduct.

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same boat here, my supervisor has been awful but idk if i can prove it enough for unemployment... might just have to stick it out until i find something else

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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡

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Those stats are actually BETTER than my experience. I never got through even once after like 60 tries

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I had to call at weird times like Tuesday at 7:58am or Friday at 4:47pm. Seemed to improve my odds of getting through.

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I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.

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I feel your pain! 8 weeks is definitely doable from what I've seen others get approved. The key thing is emphasizing that YOU weren't at fault - it was their verification system that caused the delay. When you call, make sure to mention that you were waiting for their approval process and weren't given clear guidance about continuing to certify. Document everything about your verification timeline too - dates when you submitted docs, when they requested more info, etc. That shows it was on their end. Don't let them discourage you from getting what you're owed!

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The whole unemployment system is just another way for the government to control businesses if you ask me. Making employers pay all these taxes and then bureaucrats decide who gets benefits and who doesn't. At least you're getting something back but the red tape is ridiculous.

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While the system has its complexities, unemployment insurance has been providing crucial support to workers for decades. The employer-funded model helps ensure there's a safety net without adding to employee payroll deductions.

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Thanks for all the detailed explanations! As someone new to this, it's really helpful to understand that the money comes from employer contributions rather than my own paycheck deductions. I was actually feeling guilty about collecting benefits, thinking I was somehow taking money I hadn't earned or contributed to. Knowing that my previous employers already paid into this system based on having me as an employee makes me feel more comfortable about using the benefits while I search for new work. The experience rating system also makes a lot of sense - it creates incentives for companies to think twice before laying people off unnecessarily.

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Just went through this exact situation. The key is to gather all your documentation before you appeal. I had to pay back $1,400 but it turned out I actually did make a mistake with reporting some freelance work. If you truly reported everything correctly, you should be able to get the overpayment reversed. NYS Department of Labor makes mistakes too, but you need proof to challenge it.

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I went through something similar last year and it was stressful but manageable. First thing - don't panic and don't ignore it. The $2,100 overpayment could be due to several reasons: miscalculated weekly benefit amounts, unreported earnings, or even their system error. You absolutely have rights here. Request your full payment history and earnings records from my.ny.gov, then compare them with your own records of reported income. If everything matches up and you reported correctly, file an appeal within 30 days. Even if you do owe money, NYS Department of Labor typically allows payment plans - I've seen people pay as little as $50-75 monthly. The important thing is to respond and engage with the process rather than avoiding it.

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