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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡
I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.
I feel your pain! 8 weeks is definitely doable from what I've seen others get approved. The key thing is emphasizing that YOU weren't at fault - it was their verification system that caused the delay. When you call, make sure to mention that you were waiting for their approval process and weren't given clear guidance about continuing to certify. Document everything about your verification timeline too - dates when you submitted docs, when they requested more info, etc. That shows it was on their end. Don't let them discourage you from getting what you're owed!
The whole unemployment system is just another way for the government to control businesses if you ask me. Making employers pay all these taxes and then bureaucrats decide who gets benefits and who doesn't. At least you're getting something back but the red tape is ridiculous.
While the system has its complexities, unemployment insurance has been providing crucial support to workers for decades. The employer-funded model helps ensure there's a safety net without adding to employee payroll deductions.
Thanks for all the detailed explanations! As someone new to this, it's really helpful to understand that the money comes from employer contributions rather than my own paycheck deductions. I was actually feeling guilty about collecting benefits, thinking I was somehow taking money I hadn't earned or contributed to. Knowing that my previous employers already paid into this system based on having me as an employee makes me feel more comfortable about using the benefits while I search for new work. The experience rating system also makes a lot of sense - it creates incentives for companies to think twice before laying people off unnecessarily.
Just went through this exact situation. The key is to gather all your documentation before you appeal. I had to pay back $1,400 but it turned out I actually did make a mistake with reporting some freelance work. If you truly reported everything correctly, you should be able to get the overpayment reversed. NYS Department of Labor makes mistakes too, but you need proof to challenge it.
I went through something similar last year and it was stressful but manageable. First thing - don't panic and don't ignore it. The $2,100 overpayment could be due to several reasons: miscalculated weekly benefit amounts, unreported earnings, or even their system error. You absolutely have rights here. Request your full payment history and earnings records from my.ny.gov, then compare them with your own records of reported income. If everything matches up and you reported correctly, file an appeal within 30 days. Even if you do owe money, NYS Department of Labor typically allows payment plans - I've seen people pay as little as $50-75 monthly. The important thing is to respond and engage with the process rather than avoiding it.
Wait, are we talking about regular unemployment or standby? Because if you're on standby status the rules are totally different. I was on standby for 6 months last year when my factory had temporary layoffs.
Good point to clarify. Regular UI is 26 weeks maximum. Standby status allows you to remain attached to your employer during temporary layoffs, but you still use up your benefit weeks while claiming.
The whole system is confusing! I wish NYS Department of Labor would just give us a simple chart showing how many days/weeks we get instead of making us dig through all their documentation.
I totally agree! The NYS DOL website is so hard to navigate. I'm dealing with this right now too and it took me forever to find the basic info that it's 26 weeks max. They really should have a simple FAQ section right on the front page that breaks it down clearly instead of burying it in all the legal language.
Butch Sledgehammer
Don't quit unless you absolutely have to! The system is rigged against workers who quit. Even with 'good cause' they'll find ways to deny you. Better to get fired honestly, then you're guaranteed benefits.
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Marina Hendrix
•That's not accurate advice. NYS Department of Labor has specific good cause provisions for voluntary separations. Getting fired on purpose could backfire if it's considered misconduct.
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Freya Ross
same boat here, my supervisor has been awful but idk if i can prove it enough for unemployment... might just have to stick it out until i find something else
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