New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Taylor Chen

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honestly the NYS Department of Labor makes this way too complicated... i just called them directly to ask about my benefit amount when i filed. took forever to get through but they calculated it for me on the spot. you could also try using one of those third party services that help you get through to agents faster

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What service did you use? I've been trying to call for days and either get disconnected or the line is busy. Really frustrating when you just need a simple answer about your benefit calculation.

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Taylor Chen

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I used this thing called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual NYS Department of Labor agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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Ezra Bates

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Just a heads up - even if you calculate what you think you should get, sometimes the NYS Department of Labor comes up with a different number based on wages they have on file vs what you think you earned. I thought I'd get around $480 based on my calculations but ended up getting $421 because one of my employers didn't report all my wages correctly.

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Oh great, another thing to worry about. How did you find out about the wage reporting issue? Did you have to appeal or anything?

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Ava Martinez

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@Ezra Bates that s'exactly what I m'worried about! How long did it take to get that sorted out? I m'already stressed about being laid off and now I m'wondering if my employers reported everything correctly. Did you have to provide your own pay stubs or tax documents to prove what you actually earned?

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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡

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Those stats are actually BETTER than my experience. I never got through even once after like 60 tries

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I had to call at weird times like Tuesday at 7:58am or Friday at 4:47pm. Seemed to improve my odds of getting through.

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Lydia Bailey

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I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.

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Chris King

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I feel your pain! 8 weeks is definitely doable from what I've seen others get approved. The key thing is emphasizing that YOU weren't at fault - it was their verification system that caused the delay. When you call, make sure to mention that you were waiting for their approval process and weren't given clear guidance about continuing to certify. Document everything about your verification timeline too - dates when you submitted docs, when they requested more info, etc. That shows it was on their end. Don't let them discourage you from getting what you're owed!

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Don't quit unless you absolutely have to! The system is rigged against workers who quit. Even with 'good cause' they'll find ways to deny you. Better to get fired honestly, then you're guaranteed benefits.

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That's not accurate advice. NYS Department of Labor has specific good cause provisions for voluntary separations. Getting fired on purpose could backfire if it's considered misconduct.

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Freya Ross

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same boat here, my supervisor has been awful but idk if i can prove it enough for unemployment... might just have to stick it out until i find something else

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Malik Jackson

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The whole unemployment system is just another way for the government to control businesses if you ask me. Making employers pay all these taxes and then bureaucrats decide who gets benefits and who doesn't. At least you're getting something back but the red tape is ridiculous.

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Amina Bah

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While the system has its complexities, unemployment insurance has been providing crucial support to workers for decades. The employer-funded model helps ensure there's a safety net without adding to employee payroll deductions.

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Aisha Hussain

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Thanks for all the detailed explanations! As someone new to this, it's really helpful to understand that the money comes from employer contributions rather than my own paycheck deductions. I was actually feeling guilty about collecting benefits, thinking I was somehow taking money I hadn't earned or contributed to. Knowing that my previous employers already paid into this system based on having me as an employee makes me feel more comfortable about using the benefits while I search for new work. The experience rating system also makes a lot of sense - it creates incentives for companies to think twice before laying people off unnecessarily.

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Sofia Ramirez

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Just wanted to add - if you're getting the money order from a grocery store or gas station, double check that they actually have enough cash on hand for a $430 money order. I went to three different places last week before finding one that could do it. CVS and most grocery stores can usually handle larger amounts, but some smaller places have limits. Also bring cash obviously - they won't take cards for money orders. The fee is usually around $1-2 depending where you go.

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Emma Wilson

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That's a really good point about checking if they have enough cash! I didn't even think about that. Also just want to mention - when I got my money order at the post office, they asked for my ID and had me fill out some paperwork since it was over $300. Don't know if other places do this too but bring your driver's license or state ID just in case. The whole process took about 10 minutes but at least I knew it was done right.

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One more tip that saved me a huge headache - when you're at the post office or wherever getting the money order, ask them to print it clearly or use block letters. My first money order got rejected because they couldn't read the handwriting and it looked like a different name. Had to get a new one and start the whole process over. Also, some places like Walmart have a $1000 daily limit per person for money orders, so if you need multiple orders for some reason, you might have to come back the next day or go somewhere else. The DOL is super picky about everything being perfect so take your time filling it out!

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This is such helpful advice! I never would have thought about the handwriting issue. When I was filling out my money order earlier today, I was rushing because I was so stressed about getting it wrong. Good thing I used all caps and wrote really slowly. The postal worker actually double-checked everything with me before I left which was reassuring. Now I'm just hoping they process it quickly once they get it!

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