Pay nothing until a live NYDOL agent is on the phone with you.
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Omar Zaki
just a heads up - make sure you keep track of all your pay stubs and employment records now while you still have access to everything. if you do end up filing for unemployment the nys department of labor might ask for documentation and its way easier to have it ready than trying to get it from HR after youre already laid off
PaulineW
This is really helpful advice everyone! I'm in a similar boat - making about $825/week and worried about potential layoffs at my company. @Omar Zaki that's a great point about keeping records now. I just started downloading all my pay stubs and employment docs just in case. One question - does anyone know if the base period includes the most recent quarter or is there a lag? I'm trying to figure out if my recent raise would be factored into the calculation or if they'd use older, lower earnings.
Join the conversation
Update us on Tuesday! I'm curious what happens. My money is on you getting it without issues but with all the horror stories here who knows 😬
Will do! Now I'm nervous after reading all these different experiences. Crossing my fingers!
I went through this exact situation in December! Changed my direct deposit on a Thursday, certified Sunday, and got my payment Tuesday like clockwork. The key thing is that you updated it BEFORE certifying - that seems to be what matters most. I was stressed about it too because I had bills due, but it worked out fine. The NY system is definitely inconsistent based on what everyone's saying here, but since you got the timing right (changed before certification), I think you'll be okay. Just keep an eye on both accounts Tuesday morning and don't panic if it doesn't show up right at your usual time - sometimes it comes a few hours later than normal when there's been a change. Good luck! 🤞
Join the conversation
Just wanted to say this thread is incredibly helpful! I'm new to dealing with NY unemployment and was dreading the thought of ever having to navigate their phone system. Reading through all these tips and seeing the specific numbers that actually work gives me so much more confidence. The 518-402-0205 number for hearings and the UIABOfficialMailbox@labor.ny.gov email are going straight into my contacts. It's amazing how much time and frustration we can save each other by sharing this kind of practical information. Thanks to everyone who contributed their experiences - this is exactly the kind of community support that makes these government bureaucracy battles more manageable!
Lucas Bey
•Welcome to the community! I'm pretty new here too and this thread has been an absolute lifesaver. It's incredible how much collective knowledge everyone has shared - from the direct phone numbers to the email backup option and even the timing strategies. I was actually stressing about a potential hearing issue myself, but now I feel way more prepared knowing exactly who to contact and how. The fact that Gabriel got through in just 25 minutes using the 518 number really proves these tips work. This is definitely going to be my go-to reference if I ever need to deal with NY unemployment hearings!
This thread is absolutely incredible! As someone who just joined this community and is currently navigating NY unemployment issues for the first time, I can't believe how much valuable information everyone has shared here. The fact that we now have multiple confirmed contact methods - the 518-402-0205 direct line, the UIABOfficialMailbox@labor.ny.gov email, plus the fax and mailing options - makes this like the ultimate resource guide. Gabriel's success story with the 25-minute hold time gives me so much hope that these systems are actually reachable if you have the right numbers and timing. I'm bookmarking this entire thread and adding all these contacts to my phone immediately. It's amazing how much time and stress we can save each other by sharing these specific, actionable tips instead of just complaining about the broken system. This is exactly why I joined this community - real people helping real people solve actual problems. Thank you to everyone who contributed their knowledge and experiences!
Join the conversation
Kiara Greene
Just remember you still have to do your weekly claims and job search requirements even if the amount seems low. NYS Department of Labor requires 3 job contacts per week minimum and you have to log them all.
Evelyn Kelly
The system is so confusing! I thought it would be way more straightforward but there's all these rules about base periods and quarters. Why can't they just give you a percentage of your last paycheck?
Beth Ford
•It's designed to account for seasonal workers and people with fluctuating income. Using your highest quarter gives a more stable calculation than just your most recent pay.
Yuki Nakamura
Just went through this exact same nightmare! Got my monetary determination showing I was approved for $504/week, but my account balance stayed at $0 for almost 3 weeks. I called like 10 times and kept getting told "it's processing, just wait" but nothing happened. Finally got through to someone who actually looked at my account and found there was some weird glitch where my claim got stuck in their system. They fixed it manually and within 2 days I had my full backpay deposited. Don't just wait - keep calling until you get someone who will actually investigate your specific case!
0 coins
Vince Eh
Going through this exact situation right now! Got my monetary determination 2 weeks ago showing $455/week but my account still shows $0 balance. I've called 6 times and keep getting the "everything looks fine, just wait" response. After reading all these comments, I'm realizing I need to be way more specific about asking them to check for system glitches instead of just accepting their generic responses. It's honestly insane that we have to become detectives just to get benefits we're legally entitled to. Going to call first thing Monday and demand they actually investigate instead of just looking at the surface level. Thanks everyone for sharing your experiences - it's both frustrating and reassuring to know this is a widespread issue with actual solutions!
0 coins
Selena Bautista
•@Vince Eh I feel your pain! I m'in week 3 of the same exact situation - approved for $421/week but still showing $0 balance. What s'really helping me is keeping a detailed log of every call I make, including the rep s'name and what they tell me. That way when I call back I can say on "[date] rep [name] told me X but nothing has changed -" it forces them to actually look deeper instead of giving the same generic response. Also going to try that claimyr.com service people mentioned if I don t'get results by Friday. We shouldn t'have to jump through all these hoops but at least now I know there are actual solutions once you get the right person!
0 coins