New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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Yuki Sato

just apply online its pretty straightforward, took me like 30 mins to complete the whole thing

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Sorry to hear about your layoff, Luca. In addition to what others have said, make sure you're prepared to certify for benefits every week once your claim is approved - you'll need to confirm you're actively looking for work and report any income. Also, keep detailed records of your job search activities since NY requires you to make at least 3 work search contacts per week. The whole process can feel overwhelming at first, but the online system walks you through everything step by step. Hang in there!

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@Zoe Christodoulou I went through this process last year and it's definitely worth pursuing! The key thing to understand is that there are different types of training benefits. Section 599 is the most common - it allows you to attend approved full-time training while continuing to collect unemployment without having to do job searches. However, it doesn't cover tuition costs. If you're laid off due to trade/globalization reasons, you might qualify for TAA which can actually help pay for training. I'd recommend calling the NYS Department of Labor training unit directly (though be prepared for long hold times) or visiting your local career center where they can walk you through the application process in person. Make sure to have your training program information ready before you apply.

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@Dmitry Popov Thanks for the detailed breakdown! This is exactly what I was looking for. I m'curious about the career center option you mentioned - is that usually faster than trying to get through on the phone? I ve'been hesitant to go in person but if they can actually walk me through the application that might be worth it. Also, do you know if there s'a specific time limit on when you have to apply for Section 599 approval after starting your unemployment claim?

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I actually just went through the Section 599 approval process a few months ago for a cybersecurity bootcamp. The career center route is definitely faster than calling - I was able to sit down with a counselor who helped me fill out Form TE-549 correctly and explained exactly what documentation I needed. They also verified that my program was on the ETPL list right there in the office. As for timing, you can apply for Section 599 approval at any point during your unemployment claim, but you MUST get approval before starting classes. I applied about 6 weeks into my claim and it worked fine. Just remember that Section 599 only waives job search requirements - you still need to be physically able to work and available for work outside of class hours. If you're doing a full-time intensive program, make sure to discuss this with your counselor to avoid any issues with your claim.

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@Cass Green This is really reassuring to hear from someone who just went through it! I was worried about the timing since I m'already a few weeks into my claim. Quick question - when you say you need to be available "for work outside of class hours, does" that mean if the bootcamp had evening classes, you d'still need to be available for day shifts? I m'looking at a program that runs Monday-Friday 9-5, so I m'wondering if that would create availability issues with NYS Department of Labor.

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Just remember you have to file between Sunday and Saturday each week. Most people do it Sunday morning to get it out of the way. And yes, keep filing even if you haven't been paid yet - those weeks won't be lost if your claim gets approved.

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@Julia Hall - I set up a weekly calendar reminder on my phone for Sunday mornings to file my claim. It's been a lifesaver! Also, if you're really worried about missing payments, you can call the Tele-Center at 1-888-209-8124, but honestly the wait times are brutal. The my.ny.gov portal usually shows your payment status within a day or two of filing your weekly claim, so I check that regularly too. Hang in there - once the first payment comes through, it gets much more predictable!

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my friend got double paid when she changed banks... dol sent payment to both old and new account. she had to pay one back obviously

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This is extremely rare but can happen if the payment processing overlaps with account changes in a specific way. If this ever happens, contact NYSDOL immediately - attempting to keep both payments is considered fraud and can result in penalties.

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Thanks everyone for all the helpful advice! I'm going to wait until after this week's payment posts to my current account before making any changes. It's not worth risking a delay. I'll update here if I run into any issues with the process in case it helps someone else.

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Smart decision! I went through the same thing last month and waiting was definitely the right choice. Once your payment clears, the bank change process is actually pretty straightforward - just make sure you double-check all the routing and account numbers before submitting. Looking forward to hearing how it goes for you!

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Absolutely the right decision! I made the mistake of changing mine too early once and ended up waiting almost 2 weeks for my payment while they sorted it out. The stress wasn't worth it. When you do make the change, I'd recommend screenshotting your new bank info before submitting just in case there are any typos - learned that lesson the hard way too!

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sorry about ur job, that sucks. yeah file asap, dont wait around

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Hey Carmen, really sorry to hear about your job loss - that's always stressful. Everyone's given you good advice about filing immediately, but I wanted to add a couple practical tips: When you apply online, try to do it early in the morning or late at night when the system is less busy. Also, keep copies of everything you submit and screenshot confirmation pages. The NY system can be glitchy sometimes. And don't forget you'll need to certify for benefits every week even during that waiting period. Hang in there - you've got this!

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@Vera Visnjic This is really helpful advice! I didn t'think about the system being busy at different times. Quick question - when you say certify "for benefits every week, what" exactly does that mean? Is it like proving I m'still unemployed or something? And do I need to show that I m'actively looking for work right away or can I take a few days to get organized first?

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