New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One thing nobody tells you is how long everything takes with the NYS Department of Labor. Don't expect to get money right away. There's usually a waiting period, and if there are any issues with your claim it can go into something called adjudication which can take weeks to resolve. I'd recommend trying to contact them directly if you have questions, but good luck getting through on the phone - the lines are always busy. I actually found this service called Claimyr at claimyr.com that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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Never heard of that service before but honestly anything is better than sitting on hold for hours just to get disconnected.

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Just file as soon as possible! Even if you're not sure about all the details, it's better to get the process started. You can always call them later to clarify things. The most important thing is not to wait because there might be a delay in when your benefits start.

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ugh the whole NYS Department of Labor system is so confusing. I filed 3 weeks ago and STILL don't know my benefit amount because my claim is stuck in some kind of review. Can't get through on the phone either - always busy signal or they hang up after an hour on hold.

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I had the same problem with getting through to NYS Department of Labor by phone. Found this service called Claimyr (claimyr.com) that actually got me connected to an agent in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting nowhere.

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just to add - make sure you're filing your weekly claims even while waiting for your determination! lots of people miss this and then have trouble getting backpay later

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Wait I'm confused... I thought if you retire you get a pension or 401k? Why would you need unemployment? Isn't that like double dipping?

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Not everyone has a pension, and you can't always access 401k funds without penalties until you're 59.5. Some people need income between early retirement and when they can claim social security or access retirement funds without penalties.

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The system is so messed up anyway. They make it impossible to reach anyone at NYS Department of Labor and the rules change constantly. Good luck getting a straight answer about anything!

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If you're having trouble getting through to NYS Department of Labor to file your claim, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling over and over trying to get through the busy phone lines.

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Is that like a paid service? I'm trying to save money right now obviously.

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Yeah it costs something but honestly saved me hours of frustration. Just depends if your time is worth it to you.

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The only thing that's 'bad' about collecting unemployment is how hard they make it sometimes! The NYS Department of Labor system can be confusing and the phone lines are always busy. But morally? Ethically? You're using a program you paid into. That's like feeling bad about using your car insurance after an accident. Don't let anyone make you feel guilty for using benefits you're entitled to.

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been through this process twice now and honestly it's different every time depending on your situation... first time was smooth sailing, second time got stuck in adjudication hell for 6 weeks because my employer made some bogus claim about my termination

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That's scary - what kind of bogus claim? I'm worried my employer might try to fight it even though I was laid off.

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thanks for posting this question, I'm in the same boat and was wondering the exact same thing!

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