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If you're having trouble getting through to NYS Department of Labor by phone to ask questions, I recently found this service called Claimyr at claimyr.com that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone about my claim status for weeks before using it.
Just to add - while most stuff is online, there are still American Job Centers (formerly called One-Stop Career Centers) around the state if you need help with job searching or using computers. But for unemployment benefits specifically, yeah it's all through the NYS Department of Labor website. Don't let anyone tell you that you HAVE to go somewhere in person for your UI claim.
The whole adjudication system is a joke honestly. They make you wait forever just to verify obvious stuff. Like if your employer reports you were laid off, why does it take 2 months to confirm that?? It's just another way for NYS Department of Labor to delay paying out benefits and save money.
same boat here! been in adjudication for 4 weeks after getting fired. well not fired exactly but they said i violated company policy by being late too many times. im worried thats going to count as misconduct even though i had a good reason (car troubles). anyone know if transportation issues count as good cause?
Transportation difficulties can potentially be considered good cause, but it depends on the specific circumstances and whether you made efforts to resolve the issue or notify your employer. You might want to gather documentation about your car problems and any communication with your employer about the attendance issues.
ugh the whole NYS Department of Labor system is so confusing. I filed 3 weeks ago and STILL don't know my benefit amount because my claim is stuck in some kind of review. Can't get through on the phone either - always busy signal or they hang up after an hour on hold.
I had the same problem with getting through to NYS Department of Labor by phone. Found this service called Claimyr (claimyr.com) that actually got me connected to an agent in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting nowhere.
The whole NYS Department of Labor system is overwhelmed right now! I've been waiting 4 weeks myself and every time I call I get that stupid automated message about high call volume. How are we supposed to pay rent when they can't even process claims properly?? This is exactly why people lose faith in government services.
Wait are you sure about that economic thing? I thought when unemployment goes up prices usually go down because people spend less money. This doesn't make sense to me at all.
Lucas Adams
One thing nobody tells you is how long everything takes with the NYS Department of Labor. Don't expect to get money right away. There's usually a waiting period, and if there are any issues with your claim it can go into something called adjudication which can take weeks to resolve. I'd recommend trying to contact them directly if you have questions, but good luck getting through on the phone - the lines are always busy. I actually found this service called Claimyr at claimyr.com that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.
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Harper Hill
•Never heard of that service before but honestly anything is better than sitting on hold for hours just to get disconnected.
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Logan Scott
Just file as soon as possible! Even if you're not sure about all the details, it's better to get the process started. You can always call them later to clarify things. The most important thing is not to wait because there might be a delay in when your benefits start.
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