


Ask the community...
If you're having trouble getting through to NYS Department of Labor to file or have questions, I actually used this service called Claimyr recently when my claim got stuck in adjudication. They help you get connected to actual agents without waiting on hold forever. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
THE WHOLE SYSTEM IS A JOKE! They make it impossible to get help when you need it most. I've been trying to resolve an overpayment issue for months and every time I call they transfer me to someone else who transfers me again. It's like they WANT people to give up.
Just wanted to add that when I reopened my claim last year, everything went smoothly online. The key is making sure you do it as soon as possible after becoming unemployed again. There might be a waiting week depending on your situation, but your benefit amount should stay the same as your original claim.
THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 8 weeks and they keep saying 'processing' with no timeline. Meanwhile bills are piling up and I can't get anyone to tell me what's actually happening with my claim. NYS Department of Labor acts like they're doing us a favor when this is INSURANCE WE PAID INTO!!!
wait so if ur boss says they cant afford workers because of wages that disqualifies you? that seems backwards
Miguel Harvey
THE SYSTEM IS SO CONFUSING!! why can't they just have a simple list of who can and can't apply instead of making everyone guess if they qualify or not. I spent weeks worried I couldn't file only to find out I was eligible the whole time.
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Mohammad Khaled
•I know right? The website makes it sound like almost nobody qualifies but most people who lost their job through no fault of their own can file
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Fiona Sand
Bottom line - if your friend was fired from a regular W-2 job and it wasn't for serious misconduct, she should definitely try filing a claim. NYS Department of Labor will review her case during adjudication and make the final determination. It's better to apply and potentially get denied than not apply at all and miss out on benefits she's entitled to.
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