


Ask the community...
THE SYSTEM IS SO CONFUSING!! why can't they just have a simple list of who can and can't apply instead of making everyone guess if they qualify or not. I spent weeks worried I couldn't file only to find out I was eligible the whole time.
Bottom line - if your friend was fired from a regular W-2 job and it wasn't for serious misconduct, she should definitely try filing a claim. NYS Department of Labor will review her case during adjudication and make the final determination. It's better to apply and potentially get denied than not apply at all and miss out on benefits she's entitled to.
If you're having trouble getting through to NYS Department of Labor to file or have questions, I actually used this service called Claimyr recently when my claim got stuck in adjudication. They help you get connected to actual agents without waiting on hold forever. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
THE WHOLE SYSTEM IS A JOKE! They make it impossible to get help when you need it most. I've been trying to resolve an overpayment issue for months and every time I call they transfer me to someone else who transfers me again. It's like they WANT people to give up.
Just wanted to add that when I reopened my claim last year, everything went smoothly online. The key is making sure you do it as soon as possible after becoming unemployed again. There might be a waiting week depending on your situation, but your benefit amount should stay the same as your original claim.
THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 8 weeks and they keep saying 'processing' with no timeline. Meanwhile bills are piling up and I can't get anyone to tell me what's actually happening with my claim. NYS Department of Labor acts like they're doing us a favor when this is INSURANCE WE PAID INTO!!!
NebulaNova
Ugh the whole system is so frustrating!! Employers lie all the time and NYS Department of Labor just believes whatever they say first. I've been trying to get through to an actual person at NYS Department of Labor for WEEKS about my own claim issues. The phone system is impossible.
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Keisha Williams
•I had the same problem reaching NYS Department of Labor by phone until someone told me about this service called Claimyr (claimyr.com). They basically call for you and get you connected to an actual agent. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through the same day and finally got my adjudication issue resolved. Might be worth checking out if you can't get through on your own.
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Paolo Conti
wait so if you quit because of unsafe conditions that counts as being fired? i didnt know that was a thing
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Miguel Ortiz
•Not exactly. It's called constructive discharge - when working conditions become so intolerable that a reasonable person would feel forced to quit. NYS Department of Labor has to determine if the conditions were severe enough to justify leaving.
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