New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor by phone to ask questions, I recently found this service called Claimyr at claimyr.com that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone about my claim status for weeks before using it.

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The NYS Department of Labor phone system is absolutely terrible. I've been hung up on so many times. Might have to check that out if I run into issues with my claim.

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Just to add - while most stuff is online, there are still American Job Centers (formerly called One-Stop Career Centers) around the state if you need help with job searching or using computers. But for unemployment benefits specifically, yeah it's all through the NYS Department of Labor website. Don't let anyone tell you that you HAVE to go somewhere in person for your UI claim.

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The whole adjudication system is a joke honestly. They make you wait forever just to verify obvious stuff. Like if your employer reports you were laid off, why does it take 2 months to confirm that?? It's just another way for NYS Department of Labor to delay paying out benefits and save money.

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I understand the frustration, but the adjudication process does serve a purpose. They need to verify information to prevent fraud and ensure benefits go to eligible claimants. The delays are usually due to high volume and limited staff, not intentional stalling.

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same boat here! been in adjudication for 4 weeks after getting fired. well not fired exactly but they said i violated company policy by being late too many times. im worried thats going to count as misconduct even though i had a good reason (car troubles). anyone know if transportation issues count as good cause?

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Transportation difficulties can potentially be considered good cause, but it depends on the specific circumstances and whether you made efforts to resolve the issue or notify your employer. You might want to gather documentation about your car problems and any communication with your employer about the attendance issues.

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The whole system is designed to make you lose benefits! They don't clearly explain when to file and then penalize you for not knowing their arbitrary rules. Classic NYS Department of Labor bureaucracy.

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While the system can be frustrating, the rules are actually posted on their website. The key is filing as soon as you become unemployed through no fault of your own.

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same boat here, got laid off right before christmas and didn't file until after new years thinking it would be weird to file during holidays

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The whole NYS Department of Labor system is overwhelmed right now! I've been waiting 4 weeks myself and every time I call I get that stupid automated message about high call volume. How are we supposed to pay rent when they can't even process claims properly?? This is exactly why people lose faith in government services.

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I feel you on the frustration but hang in there

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Wait are you sure about that economic thing? I thought when unemployment goes up prices usually go down because people spend less money. This doesn't make sense to me at all.

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That's the normal relationship, but stagflation occurs when supply-side factors drive inflation while demand-side factors increase unemployment. It's counterintuitive but does happen during certain economic disruptions.

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Oh okay that makes more sense now, thanks for explaining it better

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If you're having trouble reaching NYS Department of Labor for historical data or any current claim issues, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be helpful if you need to verify specific data points directly with someone at the department.

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Thanks for the suggestion! I'm mostly looking for publicly available data right now but I'll keep that in mind if I need to contact them directly.

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The unemployment system was SO much different pre-pandemic. Like, people actually complained when their weekly claims took more than a few days to process. Now everyone's used to waiting weeks for adjudication. Those 2017 numbers seem almost quaint compared to what we went through in 2020-2021 when everyone was filing for UI benefits.

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