New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is set up to discourage you from applying. They make it as confusing and frustrating as possible hoping you'll just give up. Took me 6 weeks to get my first payment even though I did everything right. NYS Department of Labor acts like they're doing you a favor when it's YOUR money that you paid into through payroll taxes.

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This is so true. And God forbid you make one tiny mistake on your application - they'll hold up your entire claim for weeks while they 'investigate' obvious typos.

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also make sure you understand the waiting week - you dont get paid for your first week even if everything goes smoothly. so if you file on week 1, you wont see money until week 3 at the earliest

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Don't forget that your benefits might be subject to taxes too! I didn't realize that when I first started collecting and it was a surprise at tax time. You can choose to have taxes withheld from your weekly payments through your my.ny.gov account settings.

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Same boat here! Got my approval but the paperwork is like reading hieroglyphics. Why can't they just send you a simple letter that says 'You get $X per week for Y weeks' instead of all this legal jargon??

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I know it's frustrating, but the detailed breakdown is actually helpful once you understand it. It shows your base period wages, benefit year dates, and maximum benefit amount available. Keep that letter safe - you'll need it if there are ever any issues with your claim.

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THE SYSTEM IS DESIGNED TO DENY PEOPLE!! I worked for 15 years and got denied because of some technicality about my last day of work vs when I filed. They make it impossible on purpose to save money.

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I feel you on the frustration but there are legitimate appeal processes if you think you were wrongly denied.

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definitely appeal if you think its wrong. i appealed my denial and won after providing more documentation about my work history. took like 6 weeks but got backpay for everything

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If you're having trouble getting through to NYS Department of Labor to ask questions about your claim type, I had good luck using claimyr.com - it's a service that helps you get connected to an actual agent when the phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when I couldn't get answers about my weekly certification questions.

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Interesting, I didn't know services like that existed. The phone lines have been impossible to get through on.

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Just remember to file your weekly claims on time! That's the most important thing regardless of which type of unemployment you're on. Miss those and you'll have problems with your payments.

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ugh the whole system is so confusing!! i got denied twice before finally getting approved and still dont really understand why. they make it so hard for people who actually need help

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You can request a copy of your employer's response to the NYS Department of Labor through the appeals process. If there's a discrepancy between what they told you versus what they reported, that's definitely grounds for an appeal. You have 30 days from the determination date to file an appeal hearing request.

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