Can you get unemployment if you get fired from your job in MA? DUA eligibility questions
I'm really stressed out right now because I just got terminated from my retail job yesterday and I'm wondering can you get unemployment if you get fired? My manager said it was due to 'performance issues' but honestly I think they just wanted to cut costs before the holidays. I've been working there for almost 2 years and never had any formal write-ups or warnings. I really need to know if I can file for DUA benefits or if getting fired automatically disqualifies me. Has anyone been through this before with DUA in Massachusetts?
22 comments


Carmen Sanchez
Yes, you can potentially get unemployment even if you were fired, but it depends on the reason. DUA will look at whether you were terminated for 'misconduct' or not. Performance issues that aren't due to willful misconduct usually don't disqualify you from benefits. Since you mentioned no formal warnings, that actually works in your favor for your DUA claim.
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Yuki Watanabe
•That's really helpful to know! So should I file right away or wait? I'm worried they might try to claim I did something wrong even though I didn't.
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Andre Dupont
file immediately! don't wait. I got fired last year for being late too many times and still got approved for UI benefits. DUA approved my claim because they said chronic lateness wasn't severe enough to be misconduct
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Zoe Papadakis
•You should definitely apply right away. Even if your employer contests it, you can appeal the decision. The key is that DUA distinguishes between being fired for misconduct versus being fired for reasons beyond your control or simple job performance.
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ThunderBolt7
ugh the whole system is so confusing!! I got fired from my last job too but for a totally different reason and I was SO worried about whether I'd qualify. The DUA website doesn't make it super clear what counts as misconduct vs just regular firing
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Carmen Sanchez
•I understand the confusion! Generally, misconduct has to be something deliberate like theft, harassment, or repeatedly violating clear company policies after warnings. Poor performance or not being a good fit typically isn't considered misconduct by DUA standards.
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Jamal Edwards
I had a similar situation last month where I couldn't get through to DUA by phone to ask questions about my eligibility after being terminated. The wait times were insane and I kept getting disconnected. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a DUA agent. They have a video demo at https://youtu.be/ok4BhTU0_EI that shows how it works. Made the whole process way less stressful when I could actually talk to someone about my specific situation.
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Yuki Watanabe
•Oh wow I didn't know there were services like that! I was dreading trying to call DUA. Did they help you figure out if your termination would affect your benefits?
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Jamal Edwards
•Yeah exactly! The DUA agent was able to explain how they evaluate termination cases and what documentation I should gather from my employer. Way better than trying to guess from the website.
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Mei Chen
honestly getting fired was the best thing that happened to me lol, my old boss was terrible and the unemployment gave me time to find something way better
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Liam O'Sullivan
The whole unemployment system is rigged anyway. They'll find any excuse to deny your claim and then you have to waste months fighting it. I got denied initially even though my firing was completely bogus, had to go through the whole appeal process. Such a nightmare dealing with DUA bureaucracy.
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Laura Lopez
I'm sorry to hear about your situation! As others have mentioned, you can absolutely get unemployment benefits even if you were fired - it really depends on the circumstances. Since you mentioned no formal write-ups or warnings over 2 years, that's actually a strong point in your favor. "Performance issues" without documented misconduct typically don't disqualify you from DUA benefits. I'd recommend filing your claim as soon as possible - you don't want to delay and potentially lose out on benefits you're entitled to. Make sure to be honest about the circumstances when you file, and keep any documentation you might have about your employment. The worst thing that can happen is they deny it and you can appeal. Good luck!
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Olivia Van-Cleve
•This is really reassuring to hear! I was so worried that getting fired would automatically disqualify me. You're right about filing ASAP - I keep seeing that advice from everyone here. I don't have much documentation since they just told me verbally, but I guess that might actually help show it wasn't serious misconduct? Thanks for the encouragement, I'm definitely going to file today!
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Ava Williams
I went through something very similar last year - got let go for "performance reasons" after working at a company for 18 months with no prior warnings. I was terrified about applying for DUA benefits but it turned out fine! The key thing is that Massachusetts has a pretty reasonable standard for what constitutes "misconduct." Simple performance issues or not being the right fit don't usually count as disqualifying misconduct. When I filed, I was completely honest about being terminated for performance and still got approved. The DUA representative I eventually spoke with explained that they're looking for things like theft, insubordination, or willful violation of company policies - not just struggling to meet expectations. Definitely apply right away like others have said, and don't let the fear of potential denial stop you from trying. You've got a good case based on what you've described!
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Beth Ford
•This is exactly what I needed to hear! It's such a relief to know that someone else went through almost the exact same situation and got approved. I was really spiraling thinking that any firing would automatically disqualify me. Your point about DUA looking for willful violations versus just performance struggles makes so much sense. I'm feeling way more confident about filing now - thank you for sharing your experience!
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Cole Roush
I'm going through something similar right now - got let go two weeks ago for what they called "not meeting sales targets" even though I was only about 10% below quota and the whole team was struggling with the new system they implemented. Reading everyone's responses here is giving me hope that I might actually qualify for benefits. I was so scared to apply because I thought any termination would be an automatic no. It sounds like the key is really whether it was misconduct versus just regular job performance stuff. Has anyone had experience with sales performance specifically being considered for DUA eligibility?
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Paolo Esposito
•I haven't dealt with sales performance specifically, but from what I've learned from this community, not meeting quotas typically falls under performance issues rather than misconduct - especially if the whole team was struggling with a new system! That sounds like a legitimate business/operational challenge rather than anything you did wrong. The fact that you were only 10% below target actually sounds pretty reasonable given the circumstances. I'd definitely encourage you to apply - the worst they can say is no, and then you can always appeal if needed. Based on all the stories shared here, it really seems like DUA is more understanding about performance-related terminations than we initially think!
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Diego Castillo
I'm so sorry you're going through this stress! I was in a very similar situation about 6 months ago - got terminated from my office job for "performance issues" after almost 3 years with no formal warnings or disciplinary actions. I was absolutely terrified to apply for DUA benefits because I thought being fired meant automatic disqualification. But everyone here is right - you should definitely file immediately! The distinction between misconduct and performance really matters. When I finally got through to a DUA representative (took forever on the phone), they explained that Massachusetts looks for willful misconduct like theft, harassment, or deliberately violating clear policies after warnings. General performance struggles, especially without progressive discipline, typically don't count as disqualifying misconduct. I ended up getting approved and received benefits for several months while job searching. The fact that you had no write-ups over 2 years is actually a strong point in your favor. Don't let fear stop you from applying for benefits you may be entitled to - file today and be completely honest about the circumstances. You've got this!
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Miguel Ortiz
•Thank you so much for sharing your experience - this is incredibly helpful! It's amazing how similar our situations are, and hearing that you got approved after 3 years with no formal warnings gives me so much hope. I was literally losing sleep over this, thinking I'd be stuck without any income. Your point about Massachusetts looking for willful misconduct versus performance struggles really puts things in perspective. I'm definitely going to file today - you're right that I shouldn't let fear stop me from trying. It's so reassuring to know there are people in this community who've been through the exact same thing and came out okay. Thank you for the encouragement!
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Dmitry Volkov
I'm really glad I found this thread because I'm in almost the exact same boat! Got terminated yesterday from my customer service job after 14 months for what they called "not adapting well to new procedures" - but honestly I think it was just budget cuts disguised as performance issues. Reading everyone's experiences here has been so reassuring, especially knowing that performance-related terminations without formal misconduct usually don't disqualify you from DUA benefits. The fact that so many of you got approved even after being fired gives me hope! I was planning to wait and see if I could find another job quickly, but after reading all these responses I'm definitely going to file my claim today. No point in potentially losing out on benefits I might be entitled to. Thank you all for sharing your stories - this community is amazing for support during such a stressful time!
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Zainab Ibrahim
•I'm so sorry you're dealing with this too, but you're definitely making the right choice by filing today! Your situation with "not adapting to new procedures" sounds exactly like what others have described here - performance-related rather than misconduct. It's frustrating when companies use vague performance language when it's really about budget cuts, but that actually works in your favor for DUA purposes. The fact that you were there 14 months without any mention of serious disciplinary issues suggests this wasn't about willful misconduct on your part. This community has been incredible for showing that we're not alone in these situations and that DUA is more reasonable about these cases than we initially fear. Good luck with your filing - you've got a solid case based on everything shared here!
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Aisha Mohammed
I'm so sorry you're going through this stress right now! I was in a very similar situation about 8 months ago - got terminated from my warehouse job for "productivity issues" after working there for over a year with no formal disciplinary actions. Like you, I was absolutely panicked thinking that being fired would automatically disqualify me from unemployment benefits. But everyone here is absolutely right - you should file your DUA claim immediately! Don't wait even one more day. The key thing I learned is that Massachusetts distinguishes between being fired for misconduct versus being fired for performance or other non-misconduct reasons. Since you mentioned no write-ups or formal warnings over 2 years, that's actually really strong evidence in your favor. When I finally spoke with a DUA representative, they explained that they're looking for willful misconduct like theft, insubordination, or deliberately violating company policies after clear warnings - not just struggling with job performance or being let go for business reasons. I ended up getting approved and it was such a relief! Be completely honest when you file about being terminated for performance issues, and don't let fear of potential denial stop you from applying for benefits you might very well be entitled to. The worst case scenario is they say no and you can appeal. You've got this!
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