This whole situation is incredibly frustrating but you're definitely not alone! I had a similar lockout issue with KDOL last year and it turned out I had created an account way back in 2019 during a brief period of reduced hours at my old job - completely forgot about it until I went through all my old emails. Based on everything I'm reading here, the workforce center approach seems like your absolute best bet. I'd also suggest checking your credit report (you can get free ones from annualcreditreport.com) to make sure no one has been filing fraudulent claims in your name - unfortunately it's been happening a lot lately. One more tip that helped me: when you go to the workforce center, ask them to walk you through exactly what information is associated with the existing account (without giving you access to it). Sometimes hearing details like "this account was created on X date" or "the last activity was in Y year" can help jog your memory about when/why you might have set it up. Hang in there - losing your job during the holidays is tough enough without having to deal with KDOL's broken system. With all the great advice in this thread, you've got a solid plan to get this sorted out! 🙏

Wow, this thread has become an incredible resource for anyone dealing with KDOL account lockouts! Reading through everyone's experiences and solutions has been both eye-opening and frustrating - it's amazing how many different ways their system can fail people who are just trying to access benefits they've earned. Justin, I really hope your workforce center visit goes smoothly tomorrow! It sounds like you've got the perfect game plan now thanks to all the wisdom shared here. The combination of bringing every possible document, checking old emails for forgotten accounts, looking into potential COVID-era programs, and asking for account creation timeline details should cover all the bases. For anyone else who stumbles across this thread in the future, this is basically a masterclass in navigating KDOL's broken system. The key takeaways seem to be: skip the phone nightmare, go straight to a workforce center in person, bring excessive documentation, and don't assume you're doing something wrong - the system really is just that poorly designed. It's honestly heartbreaking that people have to become amateur detectives just to file for unemployment, especially when they're already dealing with the stress of job loss. But threads like this show how much the community can help each other navigate these bureaucratic nightmares. Thanks to everyone who shared their experiences! 💪

Just wanted to add my experience here since I went through something very similar about 3 months ago. The post office verification through ID.me is definitely the right move, but here's what I learned: even if you don't get the confirmation email, KDOL can usually see your verification attempt in their system within 1-2 business days. When you call (and yes, definitely call at 7:30 AM sharp - that's the only way I got through), have these ready: your post office receipt number, your SSN, and ideally a photo of your driver's license on your phone. The agent asked me to read off specific numbers from my license to verify it matched their records. One thing that really helped speed things up was being very specific about the error messages I was getting. I took screenshots of every "account locked" or "SSN already associated" message and described them in detail to the agent. This helped them understand exactly what type of lockout I was dealing with. The whole process took about 8 business days from post office verification to being back in my account, but the actual phone call to fix it was only about 20 minutes once I reached the right person. Hang in there - it's frustrating but definitely solvable! 💪

I'm dealing with almost the exact same situation right now! Got locked out of my account last week with that frustrating "SSN already associated" message. Did my post office verification on Monday and still waiting to hear back from ID.me. Reading through everyone's experiences here has been both helpful and nerve-wracking - sounds like the 7:30 AM calling strategy is definitely the way to go. Really appreciate all the specific tips about having the post office receipt ready and asking for the "identity verification department" specifically. One question for those who've been through this - how long after your post office verification did KDOL's system show it on their end? Trying to figure out if I should wait a few more days or just start calling tomorrow. This whole process is such a mess but at least I know I'm not the only one dealing with it! 🤞

Congrats on winning your appeal! 🎉 That's such a relief when you finally get the right outcome. I'm actually going through something similar right now - my appeal hearing is scheduled for next week and I'm super nervous about it. Can I ask what kind of documentation you found most helpful? I have medical records too but I'm worried about how to present everything clearly. Any tips on what to emphasize during the hearing would be amazing!

Congrats on winning your appeal! 🎉 That's a huge relief when you've been dealing with all that stress. From my experience (went through this about 6 months ago), here's what helped me: 1. Call them ASAP - don't wait! The sooner you contact them about claiming missed weeks, the better. 2. They'll likely have you fill out a "Request for Backdating" form or something similar. 3. For back pay on weeks you already claimed - mine took about 4-5 weeks to hit my account after the appeal decision. 4. Keep checking your online account daily for updates and any new correspondence. The whole process can still be slow even after winning, so try to stay patient. Document every phone call and save all emails/letters. You've already done the hard part by winning the appeal - the rest should be more straightforward! Let us know how it goes! 🤞

Have you checked your spam folder? Sometimes the verification emails end up there.

This happened to me too! Turns out there was a glitch in their system that wasn't syncing the in-person verification with online accounts. I had to go back to the post office and ask them to resend the verification. It's a pain, but it might be worth a shot.

Oof, dealing with insurance is the worst. 🤮 I swear they make everything complicated on purpose. Good luck OP, hope you get that extension!

Listen up, because I've been through this rodeo before. Here's what you need to do: • Call them immediately. Don't wait. • Be polite but firm. You're not asking for a favor, you're requesting a reasonable accommodation due to circumstances beyond your control. • Have all your facts ready. Date you received the notice, details about the weather, any news reports about mail delays, etc. • If the first person you talk to can't help, ask for a supervisor. • Get any extension they give you in writing - email is fine. • Follow up with a written request as well, either by email or fax. • Set a reminder for yourself to follow up on this in a few days. Remember, you're not the first person to need an extension and you won't be the last. Stay calm, be persistent, and you'll get through this. Good luck!