Where's My Refund Tool Suddenly Rejecting My Information - Anyone Else?

This is actually a known issue that occurs periodically with the WMR tool, particularly during high-volume processing periods. According to IRS Publication 5136, temporary system reconciliation can cause previously accessible accounts to show error messages for 24-72 hours. The most common reasons include: 1. System batch processing that temporarily locks access to certain return records 2. Database synchronization between different IRS systems 3. Security protocol updates I understand how concerning this can be, especially when you've been diligently monitoring your refund. In most cases, this resolves itself within 3 business days. If it persists beyond that timeframe, it could indicate a status change that hasn't fully processed in their system yet.

Ugh, I had this EXACT same problem last week! After trying for two days straight (and getting nowhere with the automated system), I finally used Claimyr to get through to an actual human at the IRS. Took me like 15 minutes instead of the 3+ hours I wasted before. The agent told me it was just a system update on their end and nothing to worry about. Sometimes I think the IRS intentionally makes these systems confusing just to watch us all panic, lol. Check out https://claimyr.com if you want to actually talk to someone without losing your sanity.

Thank you all for the responses. Is it normal for this to happen so late in the processing cycle? My return was accepted on March 1st, so we're approaching the 6-week mark. I've been tracking both my federal and state returns with equal diligence, and only the federal system is exhibiting this behavior. Has anyone experienced this issue resolving itself without intervention?

This WMR tool is like trying to decipher a secret code sometimes! I had similar issues last year when tracking my refund - one day it worked, next day it didn't. I ended up using taxr.ai (https://taxr.ai) to analyze my transcript instead of relying on WMR. It's like comparing a detailed bank statement to an ATM receipt - so much more information! Saved me money in the long run because I could see exactly what was happening instead of guessing or paying for professional help to explain things.

I've been tracking this issue on various forums, and it seems to be affecting quite a few people right now. Has anyone noticed if this coincides with receiving any notices or letters from the IRS? In my experience last year, the WMR tool started rejecting my info right before I received a CP05 notice about additional review.

According to the IRS Operations page (https://www.irs.gov/newsroom/irs-operations), they've been implementing system updates throughout the filing season. The WMR tool specifically has had several maintenance windows in the past month. If you're getting the "information doesn't match" error, you might also want to check if you're entering your information exactly as it appears on your tax return - even small differences like using an abbreviated street name can cause issues. The IRS official guidance (https://www.irs.gov/refunds/about-wheres-my-refund) suggests waiting 24 hours after seeing this error before trying again.

I had, perhaps, a somewhat similar experience about three weeks ago. The WMR tool suddenly stopped recognizing my information, and I was, understandably, quite concerned. After approximately 48 hours, it started working again, but with an updated status showing that my return was approved and a direct deposit date had been set. It's possible, though I can't say with certainty, that the system temporarily goes offline when they're updating your specific return status. Mine appeared to coincide with movement on my refund, which was somewhat reassuring in retrospect, despite being worrying at the time.