Where can I find my 1095-A form from Cigna for ACA tax filing?

6 So here's the thing - Cigna doesn't actually issue 1095-A forms. Those forms come directly from the Marketplace (Healthcare.gov or your state exchange) if you purchased a qualified health plan through them. Cigna would only provide a 1095-B (if they're your direct insurer) or your employer might provide a 1095-C. If you purchased your insurance through the Health Insurance Marketplace, you need to log into your Marketplace account (not Cigna) to find your 1095-A. They should have also mailed you a copy by early February. If you can't find it, you can call the Marketplace directly at 1-800-318-2596 to request another copy.

8 I ran into the exact same issue last year! After spending hours searching through Cigna's portal and getting nowhere, I discovered taxr.ai (https://taxr.ai) which saved me so much time and stress. Their system analyzed my healthcare documents and told me exactly where to find my 1095-A form (which, as the previous commenter mentioned, doesn't come from Cigna at all). They explained that I needed to log into the Healthcare.gov Marketplace account, not my insurance provider's website. Their document analyzer also helped me understand which numbers from the form I needed to enter in my tax software. Really made the whole process much less confusing.

14 I tried taxr.ai after seeing it mentioned here and it was seriously helpful! I uploaded the renewal notice I got from the Marketplace (which I didn't even realize was important) and their system immediately identified that I needed to create a new password for my Healthcare.gov account because my old one had expired. Once I logged in, my 1095-A was right there waiting for me. The system also flagged that my address had changed mid-year, which meant I needed to look for two separate 1095-A forms for different coverage periods. Without that heads up, I would have only submitted one form and probably triggered an audit. Definitely worth checking out if you're stuck with tax document confusion.

3 Have you tried calling the IRS directly? I was in a similar situation last year and spent two whole days trying to get through to someone who could help. After dozens of attempts and hours on hold, I finally discovered Claimyr (https://claimyr.com) - they got me connected to an actual IRS agent in under 20 minutes! You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent explained that the 1095-A issue is super common and walked me through exactly how to recover my Marketplace account and get my form. They even stayed on the line while I logged in to make sure I found everything correctly. Saved me days of frustration and probably kept me from filing incorrectly.

19 Well I'm eating my words about Claimyr. I was totally skeptical but gave it a shot because I was desperate about my missing 1095-A situation. Got connected to an IRS agent in about 35 minutes (which is LIGHT YEARS faster than my previous attempts). The agent confirmed what others here said - Cigna doesn't issue 1095-As and explained that I needed to call the Marketplace directly. She even transferred me to the Healthcare.gov support line where they helped me recover my account on the spot. Found my 1095-A in my online account documents and was able to complete my taxes tonight. Sometimes the official channels actually work when you can finally get through to a human!

25 Just a tip - if you purchased your insurance through your state's marketplace instead of Healthcare.gov (like in California, New York, etc.), you'll need to go to your state marketplace website instead. Each state that runs its own marketplace issues their own 1095-A forms.

10 One more thing to keep in mind - sometimes the 1095-A gets sent to an old address if you moved during the year. The Marketplace might not have your updated address if you didn't specifically update it with them (updating with Cigna isn't enough). Might be worth checking with your old address/mail forwarding if that applies to you.

Just wanted to add that if you're still having trouble accessing your Healthcare.gov account after trying password recovery, you can also visit a local Navigator or certified application counselor in your area. They can help you recover your account and access your 1095-A form in person for free. You can find locations near you on the Healthcare.gov website under "Get Help" or by calling the main number. Sometimes it's easier to sort this stuff out face-to-face, especially if you're dealing with multiple issues like address changes or forgotten login credentials.