What is FAGI? Need help understanding this IRS identity verification term
I just got a letter from the IRS today saying they need to verify my identity before processing my return. The top part asks for the last four digits of my SSN which is straightforward, but then there's a second line asking me to enter my "FAGI" and I have absolutely no idea what that is or where to find it! Can anyone explain what FAGI is and where I would find this information? I really need to respond to this correctly so I can get my refund. The letter doesn't explain what FAGI stands for or give any instructions on how to locate this information. I'm worried I'll enter something wrong and delay my refund even more. Any help would be greatly appreciated!
31 comments


Emily Sanjay
FAGI stands for Federal Adjusted Gross Income. It's basically your total income minus certain adjustments (like student loan interest, contributions to retirement accounts, etc.) before any standard or itemized deductions are taken. You can find your FAGI on your previous year's tax return. For most 1040 forms, it's on line 11. The IRS is asking for this because it's something only you would know (along with your SSN), which helps them verify your identity. They're likely asking for the FAGI from your most recently filed tax return, not the one you're currently waiting on.
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Sebastian Scott
•Thank you so much! So if I filed my 2023 taxes in February 2024 and this letter is about my 2024 return (filed recently), would I need to look at my 2023 return (the one from last year) to find the FAGI? I'm just a bit confused about which year they want.
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Emily Sanjay
•Yes, exactly right. When the IRS asks for FAGI for identity verification, they're asking for the number from your previously filed return - so in your case, they want the FAGI from your 2023 tax return that you filed in February 2024. They use this as a security measure because only you (or someone with access to your tax documents) would know this specific number. If you don't have your 2023 return handy, you might be able to get the information by creating an account on the IRS website or by checking with your tax preparer if you used one.
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Jordan Walker
I dealt with this exact situation last month! After hours of frustration trying to find my FAGI and figure out which tax year they wanted, I discovered this awesome service called taxr.ai (https://taxr.ai) that saved my sanity. It's an AI tool that can analyze your tax documents and help you locate specific information like your FAGI. I just uploaded my tax documents and asked where to find my FAGI for the IRS identity verification, and it showed me exactly which line to look at on my previous return. It also explained that the IRS always wants the FAGI from your most recently filed tax return for verification purposes. Super helpful when you're stressed about getting this right!
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Natalie Adams
•Does it work with all types of tax returns? I filed using H&R Block and now I can't find my documents anywhere. Would this help me recover that info without having to call the tax prep place?
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Elijah O'Reilly
•Is this safe tho? I'm nervous about uploading my tax docs to some random website. How do you know they're not just harvesting our data?
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Jordan Walker
•It works with all major tax return formats including those from H&R Block, TurboTax, and even scanned paper returns. The system can recognize and extract information from these documents regardless of how you filed, so you wouldn't need to call your tax prep place. Regarding security, I was initially concerned about that too. They use bank-level encryption for all uploads and don't store your documents after analysis. They explain on their site that the system extracts only the information needed to answer your questions and then deletes the source documents. I researched them before using the service and felt comfortable with their privacy policy and security measures.
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Natalie Adams
I tried taxr.ai after seeing the recommendation here and wow, what a lifesaver! I was totally lost trying to find my FAGI on my old tax returns. I uploaded my documents and within seconds it pointed me to line 11 on my 1040 form and explained exactly what the number represented. The service also helped me understand that the IRS was asking for my 2023 tax year FAGI (the return I filed in early 2024) for the identity verification, not my 2024 information. I was able to enter the correct information on the IRS verification form and got confirmation that my identity was verified just two days later. My refund is now being processed! Highly recommend if you're struggling with tax document questions.
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Amara Torres
If you're still having trouble getting your FAGI or the IRS verification system isn't accepting your information, you might need to talk directly with an IRS agent. I spent WEEKS trying to get through on their customer service line before discovering Claimyr (https://claimyr.com). They have this service that basically gets you through to an IRS agent without the ridiculous hold times. You can check out how it works in this video: https://youtu.be/_kiP6q8DX5c - basically they wait on hold for you and call you back when an actual human at the IRS picks up. I was super skeptical but it saved me hours of waiting and the agent I spoke with was able to verify my identity right over the phone.
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Olivia Van-Cleve
•Wait how does this actually work? Does it just dial for you or something? I don't get how they can make the IRS answer faster...
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Elijah O'Reilly
•This sounds like a complete scam. There's no way to "skip the line" with the IRS. They probably just take your money and have you wait the same amount of time.
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Amara Torres
•It doesn't make the IRS answer faster - what it does is handle the waiting for you. Their system calls the IRS and waits in the queue (which can be hours), and then when an actual IRS agent answers, it connects that call to your phone. So instead of you being stuck listening to hold music for 3+ hours, their system does the waiting and only calls you when there's a live person ready to talk. Regarding it being a scam, I totally get the skepticism - I felt exactly the same way. But after trying for two weeks to reach someone at the IRS and never getting through, I decided to try it. The service worked exactly as advertised - I got a call back when an IRS agent was on the line, and was able to resolve my identity verification issues in one call. It saved me countless hours of frustration.
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Elijah O'Reilly
I need to eat my words about Claimyr being a scam. After struggling with the IRS verification portal for DAYS and getting nowhere, I reluctantly tried it as a last resort. I was shocked when they actually called me back with an IRS agent on the line after about 2 hours (I was expecting to wait days or just get ghosted). The IRS agent I spoke with was able to verify my identity over the phone, explained that my FAGI was entered incorrectly on their verification site (I was using the current year in progress, not my last filed return), and got everything cleared up in about 15 minutes. My refund was approved the next day. I can't believe I wasted so much time trying to do this myself when this service could have solved it immediately.
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Mason Kaczka
Pro tip: If you're trying to find your FAGI and don't have your tax return handy, you can get a tax transcript from the IRS website for free. Go to IRS.gov and search for "Get Transcript Online." You'll need to create an account if you don't already have one, but then you can view and download all your past tax records including your FAGI. Beats digging through old paperwork or trying to remember where you saved your electronic copies!
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Sebastian Scott
•I tried doing that but the IRS website requires verification to create an account... which is exactly what I'm trying to do in the first place! It feels like a catch-22. Do you know any alternate ways to get this info if I can't access the transcript system?
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Mason Kaczka
•Good point! That is definitely a frustrating catch-22 situation. If you can't access the transcript system, you have a few other options. If you used tax preparation software like TurboTax or H&R Block, you can log into your account on their website to view and download your previous returns. If you used a tax professional or accountant, give them a call as they should keep copies of returns they prepared for you. As a last resort, you can call the IRS directly (though expect long wait times) or visit a local IRS office in person if there's one near you. Some people have also had success getting this information through the IRS automated phone system at 1-800-829-1040.
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Sophia Russo
Does anyone know how accurate the FAGI needs to be? My tax preparer rounded to the nearest dollar on my return last year. Will the IRS system reject my verification if I enter the exact amount with cents rather than the rounded figure?
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Olivia Van-Cleve
•Enter it EXACTLY as it appears on your return, including any rounding. The IRS system is looking for a perfect match to what's on file in their systems, which would be whatever was on your submitted return.
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Alice Fleming
Just wanted to add another perspective here - if you're having trouble with the online verification process, you can also request identity verification by mail. It takes longer (usually 5-9 weeks), but some people find it less stressful than trying to navigate the online system or waiting on hold for phone support. You can call the IRS at the number on your letter and ask them to send you Form 14039 (Identity Theft Affidavit) or the specific identity verification form for your situation. Then you can mail back your response with copies of required documents. It's slower but might be worth it if you're having persistent issues with the online verification or can't locate your FAGI information right away. Also, make sure you respond within the timeframe specified in your letter - usually 30 days - or your refund processing could be delayed even further!
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Kai Santiago
I went through this exact same situation last month and it was so stressful! Just to add some reassurance - once you find your FAGI and enter it correctly, the verification process usually moves pretty quickly. One thing that really helped me was double-checking that I was looking at the right tax year. The IRS letter should specify which year they want, but if it's not clear, it's always the most recently filed return (so if you filed your 2023 taxes earlier this year and are now filing 2024, they want the 2023 FAGI). Also, if you're still having trouble finding your documents, many libraries have free tax preparation assistance programs and the volunteers there are really good at helping people locate information on their returns. Just call your local library and ask if they offer tax help - it's a free resource that not everyone knows about! Good luck with your verification - you've got this!
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Angelina Farar
•This is such helpful advice! I didn't know about the library tax assistance programs - that's actually genius for people who are struggling to understand their tax documents. I'm definitely going to remember that for next year. Also really appreciate you mentioning the timeframe stress. I was so worried about messing this up that I was overthinking every step. It's reassuring to know that once you get the right information entered, things move along pretty smoothly. Thanks for sharing your experience!
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Keisha Thompson
I just went through this same identity verification process a few weeks ago and wanted to share what worked for me. The key thing that tripped me up initially was understanding that FAGI is your Federal Adjusted Gross Income from your PRIOR year's tax return, not the current one you're trying to get processed. So if you're waiting on your 2024 refund and got this verification letter, they want the FAGI from your 2023 tax return that you filed earlier this year. On most 1040 forms, this number is on line 11. Make sure to enter it exactly as it appears on your return - if it was rounded to whole dollars, don't add cents. One more tip: if you can't find your physical or digital copy of last year's return, try logging into whatever tax software you used (TurboTax, H&R Block, etc.) as they usually keep your returns available for several years. This saved me when I couldn't locate my paper copies! The whole process felt overwhelming at first, but once I entered the correct information, my identity was verified within 48 hours and my refund started processing. You'll get through this - just take it step by step!
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AstroAdventurer
•This is exactly the kind of step-by-step breakdown I needed when I was going through this! I made the same mistake initially - kept trying to use numbers from my current year's return instead of the prior year. It's so confusing when you're stressed about getting your refund. The tip about checking your tax software account is brilliant too. I completely forgot that TurboTax keeps all your old returns accessible online. Would have saved me hours of digging through file cabinets! Thanks for sharing your timeline too - knowing that verification happened within 48 hours gives me hope that this whole process will be over soon once I get the right information submitted.
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Aidan Hudson
I went through this exact same identity verification process about 6 months ago and it was incredibly confusing at first! FAGI stands for Federal Adjusted Gross Income, and you'll find it on line 11 of your Form 1040 from your PREVIOUS year's tax return (so your 2023 return that you filed earlier this year, not the 2024 return you're currently waiting on). The most important thing to remember is to enter it EXACTLY as it appears on your filed return - if your tax preparer rounded it to whole dollars, don't add cents. The IRS system needs a perfect match with what they have on file. If you can't find your 2023 tax return, try logging into whatever tax software you used (TurboTax, H&R Block, etc.) as they typically keep your returns accessible for several years online. You can also request a tax transcript from the IRS website at IRS.gov, though that requires creating an account which can be its own verification challenge. Don't stress too much - once you enter the correct FAGI, the verification usually processes pretty quickly (mine took about 2 days) and then your refund will start moving through the system again. Just make sure to respond within the timeframe in your letter to avoid any additional delays!
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Sofia Gutierrez
•This is such a comprehensive explanation - thank you! I've been stressing about this for days and your step-by-step breakdown makes it so much clearer. I was definitely overthinking it and worried I'd mess something up that would delay my refund even more. The tip about checking my tax software account online is perfect - I used TurboTax last year and completely forgot they keep everything accessible. That's going to be way easier than trying to dig through all my paperwork. Really appreciate you mentioning the timeline too. Knowing that verification typically happens within a couple days once the correct info is submitted gives me so much relief. I was imagining this would drag on for weeks!
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Javier Morales
I went through this exact same situation about 3 months ago and I totally understand the panic! FAGI is your Federal Adjusted Gross Income from your most recently filed tax return. So if this letter is about your 2024 return that you just filed, they want the FAGI from your 2023 tax return that you filed earlier this year. You'll find this number on line 11 of your Form 1040. The key thing is to enter it EXACTLY as it appears on your return - don't round up or down, and if your return shows whole dollars without cents, enter it that way. If you can't locate your 2023 return, try logging into whatever tax software you used last year (TurboTax, H&R Block, etc.) - they usually keep your returns available online for several years. You can also try calling the automated IRS line at 1-800-829-1040 to get basic return information. Don't worry too much - once you enter the correct FAGI, the verification process typically completes within 24-48 hours and your refund will start processing again. Just make sure to respond within the deadline specified in your letter! You've got this!
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QuantumQuasar
•This is such helpful advice! I was getting so overwhelmed trying to figure this out on my own. Your explanation about using the PRIOR year's FAGI makes perfect sense now - I was definitely looking at the wrong tax year. I just checked my TurboTax account like you suggested and found my 2023 return right there. Line 11 shows my FAGI and it's exactly what I need for the verification. I can't believe I was stressing so much when the answer was literally a few clicks away! Really appreciate you taking the time to explain this so clearly. Going to submit my verification right now and hopefully get this whole thing resolved quickly. Thanks for the reassurance that it usually processes fast once you have the right info - that takes a huge weight off my shoulders!
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Grace Johnson
Just went through this exact verification process last week! FAGI is your Federal Adjusted Gross Income from your previously filed tax return - so if you're dealing with your 2024 return now, they want the FAGI from your 2023 return that you filed earlier this year. You'll find it on line 11 of your Form 1040. The IRS uses this number because it's specific to you and helps confirm your identity. Make sure to enter it exactly as it appears on your return - if it shows whole dollars without cents, enter it that way. Quick tip: if you can't find your paper copy, log into whatever tax software you used last year (TurboTax, H&R Block, etc.) - they usually keep your returns accessible online. That's how I found mine when I was panicking about the same thing! Once you enter the correct FAGI, verification typically happens within 1-2 business days and your refund processing resumes. Just make sure to respond before the deadline in your letter. You'll get through this - the hardest part is just understanding what they're asking for!
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Nia Williams
•This is exactly what I needed to hear! I've been staring at this letter for two days trying to figure out what FAGI even meant, and you've explained it so clearly. I was definitely overthinking it and making it way more complicated than it actually is. Just logged into my H&R Block account and found my 2023 return immediately. Line 11 shows my FAGI right there - $47,832. It's such a relief to finally understand what they're asking for and know exactly where to find it. Really appreciate everyone in this thread sharing their experiences. It's so helpful to know that other people have gone through this same confusing process and come out fine on the other side. Going to submit my verification right now and hopefully have this resolved in the next day or two. Thank you all for the support!
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Andre Rousseau
I completely understand your confusion - I went through this exact same situation about two months ago and felt totally lost! FAGI stands for Federal Adjusted Gross Income, and it's the number from your PREVIOUSLY filed tax return (so your 2023 return if this letter is about your 2024 filing). You'll find your FAGI on line 11 of your Form 1040 from last year's return. The IRS uses this for identity verification because it's information only you would know. Make absolutely sure to enter it exactly as it appears - if your return shows whole dollars, don't add cents. If you can't locate your physical copy, check if you used tax software like TurboTax or H&R Block - they keep your old returns accessible online for years. That saved me when I was in panic mode looking through stacks of paperwork! Once you submit the correct FAGI, verification usually happens within 24-48 hours and your refund processing resumes. The key is just responding within the timeframe in your letter. I know it feels overwhelming, but you're almost at the finish line - just need to find that one number and you'll be all set!
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Sophia Nguyen
•Thank you so much for this clear explanation! As someone new to dealing with IRS verification letters, I really appreciate how you broke this down step by step. I was getting anxious just reading the original post because I could totally see myself being in that same confused position. The tip about checking tax software accounts online is brilliant - I never would have thought of that as a backup option if I couldn't find my physical documents. It's also really reassuring to hear that verification typically happens so quickly once you submit the right information. This whole thread has been incredibly helpful for understanding not just what FAGI means, but also the various resources available when you're stuck (from the AI tools people mentioned to the library tax assistance programs). It's amazing how a community can come together to help solve these confusing bureaucratic puzzles!
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