< Back to IRS

Sebastian Scott

What is FAGI? Need help understanding this IRS identity verification term

I just got a letter from the IRS today saying they need to verify my identity before processing my return. The top part asks for the last four digits of my SSN which is straightforward, but then there's a second line asking me to enter my "FAGI" and I have absolutely no idea what that is or where to find it! Can anyone explain what FAGI is and where I would find this information? I really need to respond to this correctly so I can get my refund. The letter doesn't explain what FAGI stands for or give any instructions on how to locate this information. I'm worried I'll enter something wrong and delay my refund even more. Any help would be greatly appreciated!

Emily Sanjay

•

FAGI stands for Federal Adjusted Gross Income. It's basically your total income minus certain adjustments (like student loan interest, contributions to retirement accounts, etc.) before any standard or itemized deductions are taken. You can find your FAGI on your previous year's tax return. For most 1040 forms, it's on line 11. The IRS is asking for this because it's something only you would know (along with your SSN), which helps them verify your identity. They're likely asking for the FAGI from your most recently filed tax return, not the one you're currently waiting on.

0 coins

Thank you so much! So if I filed my 2023 taxes in February 2024 and this letter is about my 2024 return (filed recently), would I need to look at my 2023 return (the one from last year) to find the FAGI? I'm just a bit confused about which year they want.

0 coins

Emily Sanjay

•

Yes, exactly right. When the IRS asks for FAGI for identity verification, they're asking for the number from your previously filed return - so in your case, they want the FAGI from your 2023 tax return that you filed in February 2024. They use this as a security measure because only you (or someone with access to your tax documents) would know this specific number. If you don't have your 2023 return handy, you might be able to get the information by creating an account on the IRS website or by checking with your tax preparer if you used one.

0 coins

Jordan Walker

•

I dealt with this exact situation last month! After hours of frustration trying to find my FAGI and figure out which tax year they wanted, I discovered this awesome service called taxr.ai (https://taxr.ai) that saved my sanity. It's an AI tool that can analyze your tax documents and help you locate specific information like your FAGI. I just uploaded my tax documents and asked where to find my FAGI for the IRS identity verification, and it showed me exactly which line to look at on my previous return. It also explained that the IRS always wants the FAGI from your most recently filed tax return for verification purposes. Super helpful when you're stressed about getting this right!

0 coins

Natalie Adams

•

Does it work with all types of tax returns? I filed using H&R Block and now I can't find my documents anywhere. Would this help me recover that info without having to call the tax prep place?

0 coins

Is this safe tho? I'm nervous about uploading my tax docs to some random website. How do you know they're not just harvesting our data?

0 coins

Jordan Walker

•

It works with all major tax return formats including those from H&R Block, TurboTax, and even scanned paper returns. The system can recognize and extract information from these documents regardless of how you filed, so you wouldn't need to call your tax prep place. Regarding security, I was initially concerned about that too. They use bank-level encryption for all uploads and don't store your documents after analysis. They explain on their site that the system extracts only the information needed to answer your questions and then deletes the source documents. I researched them before using the service and felt comfortable with their privacy policy and security measures.

0 coins

Natalie Adams

•

I tried taxr.ai after seeing the recommendation here and wow, what a lifesaver! I was totally lost trying to find my FAGI on my old tax returns. I uploaded my documents and within seconds it pointed me to line 11 on my 1040 form and explained exactly what the number represented. The service also helped me understand that the IRS was asking for my 2023 tax year FAGI (the return I filed in early 2024) for the identity verification, not my 2024 information. I was able to enter the correct information on the IRS verification form and got confirmation that my identity was verified just two days later. My refund is now being processed! Highly recommend if you're struggling with tax document questions.

0 coins

Amara Torres

•

If you're still having trouble getting your FAGI or the IRS verification system isn't accepting your information, you might need to talk directly with an IRS agent. I spent WEEKS trying to get through on their customer service line before discovering Claimyr (https://claimyr.com). They have this service that basically gets you through to an IRS agent without the ridiculous hold times. You can check out how it works in this video: https://youtu.be/_kiP6q8DX5c - basically they wait on hold for you and call you back when an actual human at the IRS picks up. I was super skeptical but it saved me hours of waiting and the agent I spoke with was able to verify my identity right over the phone.

0 coins

Wait how does this actually work? Does it just dial for you or something? I don't get how they can make the IRS answer faster...

0 coins

This sounds like a complete scam. There's no way to "skip the line" with the IRS. They probably just take your money and have you wait the same amount of time.

0 coins

Amara Torres

•

It doesn't make the IRS answer faster - what it does is handle the waiting for you. Their system calls the IRS and waits in the queue (which can be hours), and then when an actual IRS agent answers, it connects that call to your phone. So instead of you being stuck listening to hold music for 3+ hours, their system does the waiting and only calls you when there's a live person ready to talk. Regarding it being a scam, I totally get the skepticism - I felt exactly the same way. But after trying for two weeks to reach someone at the IRS and never getting through, I decided to try it. The service worked exactly as advertised - I got a call back when an IRS agent was on the line, and was able to resolve my identity verification issues in one call. It saved me countless hours of frustration.

0 coins

I need to eat my words about Claimyr being a scam. After struggling with the IRS verification portal for DAYS and getting nowhere, I reluctantly tried it as a last resort. I was shocked when they actually called me back with an IRS agent on the line after about 2 hours (I was expecting to wait days or just get ghosted). The IRS agent I spoke with was able to verify my identity over the phone, explained that my FAGI was entered incorrectly on their verification site (I was using the current year in progress, not my last filed return), and got everything cleared up in about 15 minutes. My refund was approved the next day. I can't believe I wasted so much time trying to do this myself when this service could have solved it immediately.

0 coins

Mason Kaczka

•

Pro tip: If you're trying to find your FAGI and don't have your tax return handy, you can get a tax transcript from the IRS website for free. Go to IRS.gov and search for "Get Transcript Online." You'll need to create an account if you don't already have one, but then you can view and download all your past tax records including your FAGI. Beats digging through old paperwork or trying to remember where you saved your electronic copies!

0 coins

I tried doing that but the IRS website requires verification to create an account... which is exactly what I'm trying to do in the first place! It feels like a catch-22. Do you know any alternate ways to get this info if I can't access the transcript system?

0 coins

Mason Kaczka

•

Good point! That is definitely a frustrating catch-22 situation. If you can't access the transcript system, you have a few other options. If you used tax preparation software like TurboTax or H&R Block, you can log into your account on their website to view and download your previous returns. If you used a tax professional or accountant, give them a call as they should keep copies of returns they prepared for you. As a last resort, you can call the IRS directly (though expect long wait times) or visit a local IRS office in person if there's one near you. Some people have also had success getting this information through the IRS automated phone system at 1-800-829-1040.

0 coins

Sophia Russo

•

Does anyone know how accurate the FAGI needs to be? My tax preparer rounded to the nearest dollar on my return last year. Will the IRS system reject my verification if I enter the exact amount with cents rather than the rounded figure?

0 coins

Enter it EXACTLY as it appears on your return, including any rounding. The IRS system is looking for a perfect match to what's on file in their systems, which would be whatever was on your submitted return.

0 coins

Alice Fleming

•

Just wanted to add another perspective here - if you're having trouble with the online verification process, you can also request identity verification by mail. It takes longer (usually 5-9 weeks), but some people find it less stressful than trying to navigate the online system or waiting on hold for phone support. You can call the IRS at the number on your letter and ask them to send you Form 14039 (Identity Theft Affidavit) or the specific identity verification form for your situation. Then you can mail back your response with copies of required documents. It's slower but might be worth it if you're having persistent issues with the online verification or can't locate your FAGI information right away. Also, make sure you respond within the timeframe specified in your letter - usually 30 days - or your refund processing could be delayed even further!

0 coins

Aidan Hudson

•

I went through this exact same identity verification process about 6 months ago and it was incredibly confusing at first! FAGI stands for Federal Adjusted Gross Income, and you'll find it on line 11 of your Form 1040 from your PREVIOUS year's tax return (so your 2023 return that you filed earlier this year, not the 2024 return you're currently waiting on). The most important thing to remember is to enter it EXACTLY as it appears on your filed return - if your tax preparer rounded it to whole dollars, don't add cents. The IRS system needs a perfect match with what they have on file. If you can't find your 2023 tax return, try logging into whatever tax software you used (TurboTax, H&R Block, etc.) as they typically keep your returns accessible for several years online. You can also request a tax transcript from the IRS website at IRS.gov, though that requires creating an account which can be its own verification challenge. Don't stress too much - once you enter the correct FAGI, the verification usually processes pretty quickly (mine took about 2 days) and then your refund will start moving through the system again. Just make sure to respond within the timeframe in your letter to avoid any additional delays!

0 coins

This is such a comprehensive explanation - thank you! I've been stressing about this for days and your step-by-step breakdown makes it so much clearer. I was definitely overthinking it and worried I'd mess something up that would delay my refund even more. The tip about checking my tax software account online is perfect - I used TurboTax last year and completely forgot they keep everything accessible. That's going to be way easier than trying to dig through all my paperwork. Really appreciate you mentioning the timeline too. Knowing that verification typically happens within a couple days once the correct info is submitted gives me so much relief. I was imagining this would drag on for weeks!

0 coins

Evelyn Xu

•

I went through this same identity verification process about a month ago and completely understand your confusion! FAGI stands for Federal Adjusted Gross Income, and you'll find it on line 11 of your Form 1040 from your PREVIOUS year's tax return (so your 2023 return that you filed earlier this year, not the 2024 return you're currently waiting on). The IRS uses this number for verification because it's something only you would know. Make sure to enter it EXACTLY as it appears on your filed return - if it shows whole dollars without cents, enter it that way for a perfect match with their system. If you can't find your physical copy, try logging into whatever tax software you used last year (TurboTax, H&R Block, FreeTaxUSA, etc.) as they typically keep your returns accessible online. You can also request a tax transcript from IRS.gov if you can create an account there. Don't stress too much - once you enter the correct FAGI, verification usually processes within 1-2 business days and your refund will start moving again. Just make sure to respond within the deadline specified in your letter. You've got this!

0 coins

StarStrider

•

This is such a helpful and comprehensive explanation! As someone who hasn't dealt with IRS verification before, I really appreciate how clearly you've laid out each step. The emphasis on entering the FAGI exactly as it appears on the return is especially important - I can see how easy it would be to accidentally add cents or round differently and then have the system reject it. I love that you mentioned multiple backup options for finding the information too. The tax software suggestion is particularly smart since most people probably forget their old returns are still accessible online. It's also reassuring to know that once you get past this hurdle, the verification happens so quickly. Reading through everyone's experiences in this thread has been so educational. It's clear that this FAGI verification requirement trips up a lot of people initially, but with the right guidance, it's totally manageable. Thanks for sharing your timeline and encouraging words - it really helps reduce the stress around what feels like a complicated process!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
43,619 users helped today