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Sophie Hernandez

Warning: My tax preparation service experience felt like a complete scam

I've been handling my own tax returns using software for the past eight years with no issues. But last year, I did a backdoor Roth conversion and decided to seek professional help to make sure I got everything right. Big mistake! I visited this supposed "professional" tax preparation service and was absolutely floored by how little knowledge they seemed to have. The preparer kept asking ME questions about how backdoor Roth conversions work! When I tried to explain the process involving Form 8606 for the nondeductible IRA contribution and subsequent conversion, they looked completely lost. They charged me $375 for basically entering numbers I provided into their software. When I reviewed what they prepared, I noticed they hadn't even properly documented the backdoor Roth conversion process. No mention of the pro-rata rule or anything about the step transaction doctrine. I could have made a serious mistake on my return! Has anyone else had terrible experiences with tax preparation services? Do these places just hire seasonal workers with minimal training? I'm thinking about reporting them to someone, but not sure who. Any recommendations for actually knowledgeable tax preparers who understand more complex situations like backdoor Roth conversions?

Daniela Rossi

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I'm a tax professional with experience in retirement accounts, and unfortunately what you described is all too common. Many tax preparation chains hire seasonal employees with minimal training beyond basic W-2 returns. For specialized situations like backdoor Roth conversions, you really need someone with specific expertise in retirement tax planning. When looking for a qualified tax professional, I'd recommend seeking out either an Enrolled Agent (EA), CPA with tax focus, or tax attorney. Ask specifically about their experience with backdoor Roth conversions and Form 8606 reporting before hiring them. A good tax professional should be able to explain the pro-rata rule, step transaction considerations, and proper documentation requirements without hesitation. For what it's worth, backdoor Roth conversions aren't particularly complex once you understand the mechanics, but they do require proper reporting to avoid issues with the IRS down the road.

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Thanks for confirming I'm not crazy! Should I bother reporting the service to someone? I paid all that money and they basically just punched numbers into TurboTax while looking confused. Also, do you think I should amend my return if it wasn't documented properly?

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Daniela Rossi

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You could file a complaint with your state's board of accountancy if they misrepresented their credentials, or with the IRS if they're an Enrolled Agent. If they're just a tax preparation chain, leaving honest reviews online might be your best recourse. Regarding amending your return, I'd recommend having it reviewed by a qualified professional first. If the conversion was reported incorrectly, an amendment may be necessary, especially since improper reporting of backdoor Roth conversions can lead to tax issues later. The key is ensuring Form 8606 was completed correctly to document the non-deductible IRA contribution and subsequent conversion.

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Ryan Kim

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After reading your experience, it reminds me of the nightmare I had trying to figure out my own backdoor Roth conversion. I was getting conflicting advice from everyone until I found this AI document review tool called taxr.ai that literally saved me thousands in potential tax mistakes. I uploaded my previous returns and documents to https://taxr.ai and their system flagged exactly where my Form 8606 reporting was incorrect and showed me how to properly document the non-deductible contribution and conversion steps. The tool analyzed my entire situation and provided specific guidance on the pro-rata rule implications that my previous "professional" had completely missed. It was like having a tax expert look over my shoulder pointing out issues, but without the ridiculous hourly fees.

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Zoe Walker

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How does it actually handle the backdoor Roth reporting? Does it just give general advice or does it actually show you where to put the numbers on the forms? I'm planning to do my first backdoor Roth this year and I'm worried about messing it up.

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Elijah Brown

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Sounds interesting but I'm skeptical about AI tools for tax preparation. How can it possibly understand all the nuances of something as complex as the pro-rata rule and step transaction doctrine? Did you still have to do the actual filing yourself?

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Ryan Kim

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It actually provides specific line-by-line guidance for Form 8606, showing exactly where to report the non-deductible contribution and then how to properly document the conversion. It even provides explanations for each step so you understand why you're putting numbers in specific places. The AI is specifically trained on tax regulations including the pro-rata rule and step transaction doctrine. It flagged that my situation qualified for a clean backdoor Roth since I had no existing pre-tax IRA balances, but warned me what would happen if I did. You still do the actual filing yourself (or with your chosen software/preparer), but with specific guidance tailored to your situation.

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Zoe Walker

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Just wanted to update after trying taxr.ai for my backdoor Roth conversion reporting! After reading about it here, I decided to give it a shot since I was confused about Form 8606. The tool actually walked me through the entire process step by step! It explained exactly how to report the non-deductible IRA contribution first, then how to properly document the conversion to avoid pro-rata complications. The best part was when it spotted that I had an old SIMPLE IRA that would have triggered the pro-rata rule and completely messed up my tax situation. I was able to roll that into my 401(k) before completing the backdoor Roth. My previous tax guy never even asked about existing IRAs! Definitely recommend for anyone dealing with retirement account tax issues.

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I feel your pain! I had a similar experience last year with a tax preparer who couldn't handle my self-employment income. After weeks of trying to reach the IRS to get clarification about my situation (literally 30+ calls with hours on hold each time), I found this service called Claimyr that got me through to an actual IRS agent in under 45 minutes. You can check it out at https://claimyr.com or see how it works at https://youtu.be/_kiP6q8DX5c After talking directly with the IRS, I learned that my tax preparer had given me completely wrong information about how to handle my retirement contributions as a self-employed person. I was able to file correctly without paying for another incompetent preparer. Sometimes going straight to the source is the best option, especially when tax preparers seem clueless.

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Natalie Chen

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Wait, how does this actually work? The IRS phone system is notoriously impossible to navigate. Is this service just automatically redialing for you or something? Seems too good to be true.

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Elijah Brown

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Yeah right. Nobody gets through to the IRS in 45 minutes. I've literally spent 3+ hours on hold multiple times this year. If this service actually worked, everyone would be using it. Sounds like you're just promoting something...

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It uses a system that navigates the IRS phone tree and holds your place in line. When an agent is about to answer, you get a call connecting you directly to them. It's not automatic redialing - it's actually much more sophisticated than that and interfaces directly with the IRS phone system. It absolutely works - I was skeptical too! The service uses technology that interacts with the IRS phone system to hold your place in line while you go about your day. I don't work for them or anything; I was just relieved to finally get answers directly from the IRS after weeks of frustration. The video demo link shows exactly how it works if you're curious.

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Elijah Brown

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I have to post an update and eat my words about Claimyr. After being super skeptical, I was desperate enough to try it last week when I discovered my tax preparer had completely botched reporting my backdoor Roth conversion. I was panicking about potential penalties and needed to talk to someone at the IRS. The service actually worked exactly as described! I got a call back in about 37 minutes connecting me to an IRS agent who was surprisingly helpful. She walked me through exactly what forms I needed to file to correct the error and assured me that fixing it promptly would avoid any penalties. Saved me from having another anxiety attack AND from paying another tax preparer to fix the mistake. Sometimes being wrong feels pretty good!

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Have you considered just learning how to properly handle the backdoor Roth yourself? Form 8606 isn't that complicated once you understand the basic concept. I've been doing my own backdoor Roth for 4 years now and honestly it takes me about 10 extra minutes in TurboTax. There are some great step-by-step guides online. The key things to remember: 1) Report the non-deductible traditional IRA contribution first 2) Then report the conversion to Roth separately 3) Make sure you have no other traditional IRA balances to avoid pro-rata complications Most tax preparers at chain places aren't trained for anything beyond basic returns.

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Even with guides, I always worry about missing something important. Does TurboTax actually guide you through the backdoor Roth process well? Which version do you need to handle this correctly?

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TurboTax Premier handles backdoor Roth conversions well. The software will ask if you made contributions to a traditional IRA, and you indicate they were non-deductible. Later, it asks about conversions to Roth IRAs. Just make sure you have the exact dates and amounts for both transactions. The most important thing is understanding the concept beforehand so you recognize if something doesn't look right. The software generates Form 8606 automatically, but I always review it to ensure it shows the non-deductible contribution basis correctly. Many online guides show what the completed form should look like for comparison.

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Nick Kravitz

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i used the same tax prep chain for years and they were ok for simple returns but last year i started a side business and they totally messed up my schedule c. charged me $290 and didnt even know what business expenses i could deduct!!!! ended up redoing it myself with taxact and found over $2100 in deductions they missed. these places are just glorified data entry clerks using the same software we can buy ourselves lol

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Hannah White

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I had the exact opposite experience. Found a local CPA who specializes in small businesses and she found so many legitimate deductions I didn't know about. Sometimes it's worth paying more for actual expertise instead of the chains. Maybe try searching for someone who specifically works with your industry?

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