How do I report a tax preparer and get my money back?
So I'm beyond frustrated right now. I used this local tax preparer for the first time this year instead of my usual place because they promised bigger refunds. Big mistake! They charged me $390 up front which seemed high but they guaranteed quality service. Well, they've been completely unprofessional - missing appointments, not answering calls, and now I'm finding errors in my return. They claimed deductions I never told them about (some home business stuff??) and I'm worried this could get me audited. When I confronted them, they brushed me off and said "that's how we maximize refunds." I've already paid them but now I'm concerned my taxes were done incorrectly. Can I report them to someone? The IRS maybe? And is there any way to get my money back from this preparer? I also need to figure out how to fix the mistakes on my return because I don't want problems down the road. This whole situation is stressing me out SO much.
19 comments


Natasha Volkova
This definitely sounds like a concerning situation, and you're right to be worried about those questionable deductions. You can absolutely report a tax preparer to the IRS using Form 14157 (Complaint: Tax Return Preparer). If you believe they filed fraudulent information, you should also file Form 14157-A (Tax Return Preparer Fraud or Misconduct Affidavit). For getting your money back, this depends on their terms of service, but you could: 1) Ask them directly for a refund based on poor service 2) Dispute the charge with your credit card company if you paid that way 3) Take them to small claims court if the amount justifies it You should also file an amended return (Form 1040-X) to correct any errors before the IRS notices them. This shows good faith on your part if they do question your original return. Don't wait on this, especially if they claimed deductions you weren't entitled to.
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Javier Torres
•How long do you have to file the amended return? And also, would reporting the preparer affect how the IRS views your case? Like would they be more lenient knowing you were misled?
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Natasha Volkova
•You generally have 3 years from the original filing date to submit an amended return, so you have time. But I'd recommend doing it sooner rather than later to minimize any interest or penalties if additional tax is owed. Regarding how the IRS views your case, reporting the preparer can potentially help your situation. The IRS does consider circumstances when determining penalties, and showing that you took immediate action to correct errors and report misconduct demonstrates good faith on your part. While it doesn't guarantee leniency, it can be a mitigating factor if the IRS reviews your return.
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Emma Davis
I went through something similar last year with a shady preparer who messed up my small business deductions. I was stressed about potential penalties until I found taxr.ai (https://taxr.ai) which saved me so much anxiety. They reviewed my documents, spotted all the errors the preparer made, and gave me a detailed report explaining exactly what needed to be fixed on my amended return. They even highlighted which parts of my return could trigger an audit so I could address those specific issues.
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CosmicCaptain
•Did they actually help you file the amended return or just tell you what was wrong? I'm in a similar situation but I'm not sure if I can fix it myself.
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Malik Johnson
•I've heard about these AI tax tools but aren't they just glorified chatbots? How do they actually check for proper deductions and stuff? Seems like you'd still need a real accountant to fix things.
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Emma Davis
•They provided a detailed analysis of what was wrong and gave me clear instructions for the amendment. I actually felt confident enough to file the 1040-X myself after their explanation, which saved me from paying another preparer. For the AI question, they're definitely not just chatbots. They use real tax professionals who review your documents and use their system to catch things humans might miss. They caught specific problems with how my Schedule C was prepared and even identified inconsistencies between different forms that would have raised red flags with the IRS.
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Malik Johnson
Just wanted to follow up about taxr.ai since I was skeptical at first. I decided to try it after my situation with a bad preparer got worse (received an IRS notice 😱). The service was actually legit - they found 3 major errors my preparer made with my rental property deductions and explained exactly why they were problematic. They even pointed me to the specific IRS publications that showed why certain deductions weren't valid in my case. Made me feel way more confident about filing my amendment and disputing the preparer's fee with my credit card company. Definitely worth it for the peace of mind alone.
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Isabella Ferreira
If you need to talk to the IRS about this situation (which I recommend), good luck getting through to them directly. I spent WEEKS trying to reach someone about a similar issue with a preparer who messed up my return. Finally found Claimyr (https://claimyr.com) and they got me connected to an actual IRS agent in about 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with walked me through the exact process for reporting the preparer and what documentation I needed for my amended return. They were actually super helpful once I could finally talk to someone! Saved me so much time and stress.
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Ravi Sharma
•How does this service even work? Does it just keep redialing the IRS for you or something? The IRS phone system is notoriously awful.
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Freya Thomsen
•This sounds like BS honestly. Nobody gets through to the IRS that quickly. I've literally waited on hold for 3+ hours multiple times. If this actually worked everybody would be using it.
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Isabella Ferreira
•It basically holds your place in the IRS phone queue so you don't have to. Their system calls and navigates the IRS phone tree, then calls you once a live agent is about to come on the line. So you don't have to listen to hours of hold music. Regarding the skepticism, I get it - I was doubtful too. But the longest I waited after using their service was about 25 minutes before I got connected. Way better than the 2+ hours I spent trying on my own multiple times. They can't guarantee instant access, but they definitely get you through much faster than trying yourself.
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Freya Thomsen
Had to come back and admit I was completely wrong about Claimyr. After dismissing it, my frustration with trying to reach the IRS about my own preparer issue got the better of me and I tried it. Got through to an IRS rep in 35 minutes when I'd previously spent 3 separate days trying to call myself with no success. The agent was able to confirm I needed both forms (14157 and 14157-A) for my situation and actually took notes about the preparer in their system. They also told me exactly what supporting documentation to include with my amended return to avoid further issues. I'm still waiting on the resolution but at least now I've got my complaint officially on record.
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Omar Zaki
Another option is to file a complaint with your state's board of accountancy if they're a CPA, or with the IRS Office of Professional Responsibility if they're an Enrolled Agent. You can also report them to the Better Business Bureau and leave detailed reviews online to warn others.
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AstroAce
•What if my preparer wasn't a CPA or enrolled agent? Mine was just some local tax shop. Are there still ways to report them beyond the IRS forms?
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Omar Zaki
•Yes, you still have options. If they're not a CPA or Enrolled Agent, they might still have to comply with state requirements for tax preparers. For example, California, Oregon, and New York have their own tax preparer registration systems. Check with your state's department of revenue or taxation. You can also file a complaint with your state's attorney general's consumer protection division, as this could be considered a consumer rights issue. And definitely report them to the BBB and leave detailed reviews online - many tax preparers rely heavily on local reputation.
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Chloe Martin
Document EVERYTHING before you make any moves! Save all emails, text messages, take screenshots, keep copies of the incorrect return and any marketing materials they gave you (especially if they "guaranteed" bigger refunds). Take photos of their office/signage too. This will all help your case whether you go to the IRS, small claims, or try to dispute the charge. I learned this the hard way when trying to get my money back from a sketchy preparer.
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Diego Rojas
•This is really good advice. I won a small claims case against a preparer last year because I had saved all our text messages where he admitted to "taking some liberties" with my deductions. The judge was not impressed with his "creative accounting" techniques.
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Dallas Villalobos
I'm sorry you're going through this - tax preparer issues are incredibly stressful! You've gotten some excellent advice here. I'd especially emphasize filing that amended return (Form 1040-X) as soon as possible to correct those questionable deductions. The IRS tends to be more understanding when you proactively fix errors rather than waiting for them to find them. One thing I haven't seen mentioned yet is checking if your state has a Taxpayer Advocate Service office. They're independent from the IRS and can help if you're experiencing significant hardship from tax problems. Since you're worried about potential audits and penalties from the preparer's mistakes, they might be able to assist you in navigating the process. Also, when you do report the preparer using Forms 14157 and 14157-A, include as much detail as possible about their practices - especially that comment about "maximizing refunds" by claiming deductions you didn't authorize. That kind of pattern is exactly what the IRS looks for when investigating preparers. Stay strong - you're taking all the right steps to protect yourself!
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