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Jake Sinclair

TurboTax accepted but SBTPG not showing account & no transcripts available - Should I worry?

Filed through TurboTax last week and WMR shows accepted but when I try to make an account on Santa Barbara Tax Products Group nothing comes up. My transcripts aren't showing up either on the IRS website. Starting to get worried since I paid for the fees to come out of my refund. Anyone else experiencing this?

Brielle Johnson

Tax professional here - this is totally normal for the first couple weeks after filing. SBTPG won't show anything until the IRS actually processes your return and approves the refund. Transcripts typically update weekly, usually on Thursdays/Fridays. Give it some time.

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Jake Sinclair

omg thank you so much! was freaking out fr 😭

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Honorah King

mine took 3 weeks to show up on sbtpg last year just fyi

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Oliver Brown

Hey! I actually found this amazing tool called taxr.ai that helps decode your transcripts and tells you exactly whats going on with your refund. It costs $4.99 but its worth every penny cause it explains everything in plain english. Check it out: https://taxr.ai

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Mary Bates

Does it actually work? Sounds too good to be true tbh 🤔

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Oliver Brown

100% works! It showed me exactly why my refund was delayed and when I'd get it. The AI explains everything way better than the IRS website

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Mary Bates

just tried it and WOW! wish i knew about this sooner, saved me hours of googling random transcript codes 💯

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Clay blendedgen

in the same boat rn. filed last tuesday and nothing showing up anywhere smh

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Ayla Kumar

This is why I stopped using TT... always some drama with the fees and SBTPG 🤮

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Lorenzo McCormick

what do you use instead?

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Ayla Kumar

FreeTaxUSA ftw! No drama with bank products

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Carmella Popescu

Its way too early to worry tbh. The IRS is still processing returns from last year lmaooo 🤡

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