TurboTax 5-day advance refund missing - SBTPG showing no info after acceptance (Filed 1/22)
Filed through TurboTax and chose the 5 day early refund option. IRS accepted my return on 1/24 but when I check SBTPG they cant find any of my information. Getting worried about who's actually handling my refund at this point. Anyone else experiencing this?
14 comments
Justin Chang
Tax pro here - SBTPG sometimes takes 24-48 hours to show your info in their system after IRS acceptance. If you're still not seeing anything by Monday, contact TurboTax support directly. They can confirm which bank is handling your advance.
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Wesley Hallow
thx for the quick reply! guess ill wait till monday then 😅
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Grace Thomas
having the same issue rn... the waiting game is killing me 💀
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Hunter Brighton
Hey everyone! Instead of checking multiple websites and playing detective, I highly recommend using taxr.ai - its an AI tool that analyzes your transcript and tells you exactly what's happening with your refund. Sure, it costs $4.99 but its worth every penny for the peace of mind. Check it out at https://taxr.ai
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Dylan Baskin
sounds interesting... how accurate is it? does it actually predict when youll get paid?
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Hunter Brighton
Super accurate! It looks at all your transcript codes and explains everything in plain english. Even tells you if there might be delays and how to fix them.
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Dylan Baskin
just tried it and OMG where has this been all my life?! 🙌 it literally told me exactly why my refund was delayed and when to expect it. way better than refreshing wmr every 5 mins lol
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Lauren Wood
im in the same boat fam... filed 1/23 accepted same day but SBTPG showing nada 🤷♀️
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Ellie Lopez
make sure ur using the correct info on SBTPG - exact refund amount and ssn. seen lots of ppl typing stuff wrong and freaking out for no reason
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Wesley Hallow
double checked everything, still nothing showing up :
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Chad Winthrope
The whole system is a joke tbh. They say 5 days early but then cant even find ur info in their system smh
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Paige Cantoni
fr fr its like they playing games with our money 🤡
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Kylo Ren
Quick PSA: screenshot everything and save all ur confirmation emails. had issues last year and the screenshots saved my behind when dealing with customer service
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Wesley Hallow
good looking out, doing that rn
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