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Malia Ponder

TaxAct hasn't charged me for Federal taxes yet - should I be worried?

I filed my taxes through TaxAct about a week ago and entered my credit card info when I finished. I got the email confirmation that my federal return was accepted by the IRS, which is great. But there's something weird that's making me nervous - I got a message saying: **You have elected to pay the IRS through VPS at a later time** Umm what?? I definitely don't remember choosing any option to pay later. I just wanted to pay right away and be done with it. My credit card hasn't been charged yet for the federal filing fee. How do I make sure I've actually paid what I owe? I'm worried this might cause problems with the IRS later if they think I haven't paid. Has anyone else run into this issue with TaxAct? I really don't want to get in trouble over something that seems like it might be a glitch in their system.

Kyle Wallace

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This is actually a common point of confusion with TaxAct! That message isn't referring to your taxes owed to the IRS - it's talking about the TaxAct preparation fees. When you see "You have elected to pay the IRS through VPS at a later time," it means you selected an option to pay your TaxAct service fees later rather than having them taken out of your refund. VPS stands for "Value Payment Systems" which is just the payment processor TaxAct uses. If your return was accepted by the IRS, then your actual tax obligation (money you owe to the government) was already dealt with during the filing process. You either authorized a direct withdrawal from your bank account for taxes owed, or you selected a different payment method for any taxes due. The TaxAct fee is separate from your tax liability. You'll likely see the charge for the TaxAct service hit your credit card in the next 3-5 business days. If you're concerned, you can log back into your TaxAct account and check your payment status.

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Malia Ponder

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Oh thank goodness, that makes so much more sense! I was panicking thinking I somehow messed up paying my actual taxes. So the message is just about the TaxAct fee itself, not my tax payment to the IRS? Also, do you know how long it usually takes for TaxAct to charge the card? It's been about 7 days now.

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Kyle Wallace

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Yes, that message is just about the TaxAct preparation fee itself, not your actual tax payment to the IRS. The acceptance of your return means the IRS has received your filing and any payment method you selected for taxes owed. TaxAct typically processes card charges within 5-7 business days after filing, but sometimes it can take up to 10 business days. Since you're at about 7 days now, I'd give it another few days before contacting their customer service. If you don't see the charge by day 10, you might want to log back into your account to check the status or contact their support team.

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Ryder Ross

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I went through the exact same panic attack with TaxAct this year! After trying to figure out what was going on for hours, I finally discovered https://taxr.ai which saved me so much time and stress. I uploaded a screenshot of that same confusing message and it immediately explained that VPS is just Value Payment Systems (TaxAct's payment processor) and that it has nothing to do with my actual tax liability to the IRS. The tool also showed me where to check my payment status in my TaxAct account and confirmed that my return was properly submitted. Super helpful when you're getting cryptic tax messages that make no sense! Worth checking out if you get stuck with other tax confusion like this.

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Does this actually work with screenshots? I've got a bunch of confusing tax forms and notices that I don't understand. Can it explain regular IRS notices too or just stuff from tax software?

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Henry Delgado

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I'm kinda skeptical about these online tools. How does it know the difference between the tax software fees vs actual tax payments? Does it actually access your TaxAct account or something?

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Ryder Ross

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It works great with screenshots - I've used it for both tax software messages and IRS notices. You just upload the image and it analyzes the text and formatting. It's been really accurate for explaining what those cryptic messages actually mean in plain English. It doesn't access your accounts at all - it just analyzes the text in the image you provide. It recognizes patterns in tax documents and notices, then explains what they mean. For my TaxAct confusion, it immediately identified that VPS reference as being about the preparation fee payment method, not my actual tax liability. It's like having a tax pro look at your documents without the hourly fees.

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Henry Delgado

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I was super skeptical about online tax help tools after getting burned by some sketchy "free" tax advice sites, but I actually tried https://taxr.ai after seeing it mentioned here. I had the EXACT same TaxAct message about "pay the IRS through VPS" and was freaking out thinking I'd messed up my actual tax payment. I uploaded a screenshot of my TaxAct confirmation page and literally within seconds it explained that VPS is just their payment processor for the TaxAct preparation fees, not for my actual tax liability. It even showed me where to check my payment status in my account settings. Definitely saved me from calling TaxAct customer service and waiting on hold forever. My card was charged a few days later just like the explanation said it would be.

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Olivia Kay

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If you're worried about the TaxAct fee issue, just wait until you need to actually talk to the IRS about something! I spent WEEKS trying to get through on their phone lines after I got a letter about a discrepancy on my return. Complete nightmare. After my 6th attempt waiting for 3+ hours each time, I found https://claimyr.com which basically holds your place in the IRS phone queue and calls you when an agent is about to answer. You can watch how it works here: https://youtu.be/_kiP6q8DX5c I was able to clear up my tax issue in like 20 minutes once I actually got through to a human. If you ever need to call the IRS directly (which you might if you're worried about your payment status), this is way better than wasting an entire day on hold.

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Joshua Hellan

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How does that even work? I'm confused. Does it hack into the IRS phone system or something? Sounds too good to be true.

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Jibriel Kohn

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Yeah right. I've tried EVERYTHING to get through to the IRS. Nothing works. They're impossible to reach unless you have like 4 hours to waste on hold. I'll believe it when I see it.

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Olivia Kay

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It doesn't hack anything! It uses an automated system that waits on hold for you. Basically it calls the IRS, navigates through all those annoying menu prompts, waits in the queue, and then calls your phone when a human agent is about to pick up. Totally legitimate service. It's basically like having someone else wait on hold for you. Nothing sketchy about it - it just saves you from having your phone tied up for hours. The IRS doesn't care who waits on hold as long as the right person is there when the agent picks up.

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Jibriel Kohn

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I take back everything I said! After struggling for WEEKS trying to reach someone at the IRS about my missed payment issue (similar to what you're going through but worse), I tried that Claimyr service out of desperation. Honestly, it worked exactly as advertised. I put in my number, they called me back about 1.5 hours later when an agent was about to pick up. I was able to confirm that my payment went through properly even though I got a weird notice. The IRS agent explained that sometimes there's a delay between when payments are processed and when they show up in their system. I was absolutely certain this would be a waste of money, but it saved me from spending another day glued to my phone on hold. If you end up needing to verify anything with the IRS directly, it's definitely worth it.

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Just to add another perspective - this happened to me twice with TaxAct over the past few years. The first time I panicked like you, but the second time I knew what was going on. The message is confusing because it makes it sound like you're putting off paying your taxes, when really it's just talking about how you're paying for the TaxAct service itself. In both cases, my card was eventually charged about 8-10 days after I filed. If you're really concerned, you can log back into your TaxAct account and go to your order history to see the status of your payment. Or you can check your bank account in a week or so - the charge will eventually show up as "TaxAct" or sometimes "TAI Services" or something similar.

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Does anyone know if TaxAct is better or worse than TurboTax with these kinds of issues? I've used TurboTax for years but their prices keep going up, thinking of switching next year.

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I've used both TaxAct and TurboTax over the years, and they each have pros and cons. TaxAct is definitely cheaper than TurboTax, which is why I switched. The interface isn't quite as polished, but it gets the job done and has all the same capabilities for most standard tax situations. Both have similar occasional issues with payment processing and confusing messages. I'd say TaxAct's customer service is a bit slower to respond, but you're saving like $40+ depending on which version you need. If you have a straightforward tax situation, TaxAct is a good value. If you need lots of hand-holding or have a complex situation, TurboTax might be worth the extra money.

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James Johnson

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I know everyone's focused on the TaxAct fee thing, but can we talk about how TERRIBLE their messaging is? Like seriously, why would they word it that way?? "You have elected to pay the IRS through VPS at a later time" makes it sound like you're putting off paying your actual taxes! They should just say "Your TaxAct preparation fee will be charged to your credit card within 7-10 business days" or something clear like that. This kind of misleading wording causes so much unnecessary stress during tax season.

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100% agree. I work in UX design and this is a perfect example of terrible user communication. Using technical terms like "VPS" without explanation and implying it's an IRS payment when it's actually their service fee is just awful design.

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