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Aaliyah Jackson

How do I pay taxes I owe when my IRS account shows no balance due?

So I just finished filing through TaxAct last week and found out I owe the IRS for the first time ever. Talk about a nasty surprise! I went to the IRS website to make the payment, but when I log into my account, it says there's no balance information for my 2024 taxes. I'm completely confused. TaxAct says I owe $1,750, and there is still an option on the IRS site to make a payment, but I'm nervous about sending money when the system doesn't show I owe anything. Will the payment go through correctly if I just pay what TaxAct says I owe? I don't want to send a check because mail has been super unreliable in my area lately. Sorry if this is a stupid question, but I've always gotten refunds before and have no idea how this payment process works. I don't want to mess up and get hit with penalties!

The IRS system often takes time to update with your filing information, especially during busy filing season. This delay is completely normal, so don't worry! You have several options to pay your tax bill safely: You can absolutely make a payment through the IRS Direct Pay system even if your account doesn't show a balance yet. Just select the correct tax year (2024) and reason for payment ("tax return or extension"). The system will connect your payment to your filed return using your identifying information. Another option is IRS.gov/payments which offers credit/debit card payments (with a processing fee) or electronic funds withdrawal. If you filed through TaxAct, you could also go back into your return and set up an electronic payment there - the software typically offers payment options after calculating what you owe. Just keep a confirmation number or receipt for whatever payment method you choose as proof!

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Thanks for this info! Quick follow-up question - if I pay through Direct Pay like you suggested but the amount I owe changes slightly (like if there was a calculation error), will I get a bill for the difference or some kind of notification? Also, is there a deadline I need to worry about?

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If there's a discrepancy between what you paid and what the IRS determines you actually owe, they'll send you a notice showing the difference. You'll either get a bill for any additional amount or a refund if you overpaid. For deadlines, the standard tax payment deadline is April 15th, 2025 for 2024 taxes. If you pay after this date, you'll likely face failure-to-pay penalties (0.5% of unpaid taxes per month) and interest charges. If you need more time, you can apply for a payment plan on the IRS website.

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I went through this exact same panic attack last year! After trying to navigate the IRS maze for hours, I finally discovered https://taxr.ai and it was honestly a game-changer. I uploaded my tax documents, and it analyzed everything to confirm exactly what I owed and walked me through the proper payment method based on my specific situation. The site even explained why my IRS account wasn't showing my balance yet (processing delay) and gave me step-by-step instructions for making the payment correctly. It also provided documentation I could keep as proof of payment timing in case there were questions later.

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How exactly does this work? Do I need to create an account or pay anything upfront? My situation is similar but I'm using TurboTax and they're telling me I owe $2,300 which is way more than I expected.

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This sounds like an ad. Does it actually connect to IRS systems or is it just repackaging publicly available info you could find yourself?

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You just upload your tax documents (like your TaxAct summary), and it analyzes everything to confirm if your tax calculation is correct. No upfront payment - you only pay if you find it helpful. Most people just need the basic analysis which walks you through payment options based on your specific situation. The system doesn't connect directly to IRS databases, but it uses the same tax rules and calculations the IRS uses. It saved me hours of research and stress because it presents everything clearly with instructions specific to your tax situation. While you could eventually find this information yourself on IRS.gov, the site organizes it all in one place with explanations in plain English.

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Update: I tried the taxr.ai site that was mentioned and it actually helped a ton! I was about to make a pretty big mistake. My TurboTax calculation was correct, but I was about to make a payment for the wrong tax year in Direct Pay. The analysis showed exactly how to set up the payment correctly and gave me documentation to prove when I initiated the payment in case there were any questions later. The site also explained why my account balance wasn't showing up yet and confirmed my payment would still be properly applied. Way less stressful than trying to decipher the IRS website on my own!

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If you're still trying to contact the IRS directly to confirm your balance (which I highly recommend), good luck getting through! I spent DAYS trying to reach an agent to verify my payment amount. After 9 attempts and hours on hold, I finally discovered https://claimyr.com through a tax forum. They have this weird but effective service where they basically wait on hold with the IRS for you and call you when an agent is actually on the line. Check out their demo: https://youtu.be/_kiP6q8DX5c - that's literally what convinced me to try it. I was beyond skeptical, but after multiple failed attempts to reach someone, I gave it a shot. Within about 2 hours, I was actually talking to a real IRS agent who confirmed my balance and proper payment method.

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Wait how does this actually work? Like they call the IRS and then somehow transfer the call to you? Feels like that would violate some security protocol.

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This sounds completely made up. The IRS would never allow this kind of third-party call system for security reasons. They ask verification questions before discussing your account so how would this even work?

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They don't access your account or personal information. They simply dial into the IRS queue and wait on hold for you. When an IRS agent finally picks up, you get an immediate call connecting you directly to that agent. It's basically just saving you from the hold time. Once connected, you're the one who verifies your identity with the IRS agent - the service is just connecting the call. The IRS agent has no idea you used a service to avoid the hold time. They just know they're talking to you, and you provide all the verification info yourself just like a normal call. It just saves you from checking your phone every 5 minutes for 2+ hours while on hold.

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I have to admit I was completely wrong about Claimyr. After posting my skeptical comment yesterday, I was still stuck trying to get through to the IRS about my balance due situation. After 4 more failed attempts waiting on hold (got disconnected twice!), I reluctantly tried the service. It actually worked exactly as described. I got a call back in about 90 minutes, and suddenly I was talking to an actual IRS representative. They confirmed my payment amount and verified that even though my online account didn't show the balance yet, making the payment through Direct Pay would work fine. They even noted on my account that I had called to verify before making the payment. For anyone in the same boat - if you need to actually speak with someone at the IRS, this definitely beats spending your whole day on hold.

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If it helps anybody, here's my experience from last year: My turbotax said I owed $1,900 but my IRS account showed $0. I went ahead and paid through the IRS Direct Pay system anyway, selecting "tax return" as the reason. Three weeks later my account updated showing the correct amount, which matched what I already paid. The system works, it's just slow! Pro tip: PRINT AND SAVE your payment confirmation. I'm serious - take screenshots too. The IRS eventually sorted everything out correctly, but I was glad I had that documentation just in case.

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Thanks everyone for the helpful advice! Is there any way to confirm the payment went through other than the confirmation number? Like will I get an email receipt or anything from the IRS?

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The IRS doesn't send email confirmations for security reasons. Your payment confirmation number is the main proof you have, so definitely save it. You can also log into your IRS account in a few weeks, and it should eventually show your payment in the payment history section. If you're really concerned, you can check your bank account to confirm the money was actually withdrawn. The payment should show up on your bank statement as "US Treasury" or "IRS" with your tax ID number or tax year. Usually takes 1-3 business days to process from your bank.

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Little tip from someone who's been there - don't forget you might owe STATE taxes too! My first year owing, I paid the federal balance but completely spaced on the state portion and got hit with penalties. Most tax software should tell you if you owe state taxes too, but it's easy to miss if you're focused on the federal part.

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This is a great point! State tax payments are totally separate from federal. You typically can't pay state taxes through the IRS website - you have to go through your specific state's tax agency website.

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Just wanted to add another perspective here - I was in the exact same situation two months ago and was freaking out about it. The IRS account balance delay is super common during tax season because they're processing millions of returns. I ended up paying through the IRS Direct Pay system exactly as KylieRose suggested, and everything worked perfectly. The key thing is to make sure you select the right tax year (2024) and choose "Balance Due on Tax Return" as your payment reason. This helps them match it to your filed return even if it hasn't fully processed yet. One thing I wish someone had told me - if you're worried about the payment amount being wrong, you can actually call the IRS Practitioner Priority Service at 1-866-860-4259. It's technically for tax professionals, but they'll help individual taxpayers too if you explain your situation. Much shorter wait times than the regular taxpayer line. The bottom line is don't stress too much about the account not showing your balance yet - the payment system is designed to handle this exact scenario!

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