Split refund advance loan - received half now, rest coming later? Is this normal?

This is actually pretty common with tax refund advance loans. Many tax prep companies do a partial initial disbursement as a risk management strategy. They're essentially fronting you money before your actual refund comes through, so they limit their exposure by releasing funds in stages. As long as the IRS accepts your return and everything looks normal with your filing, you should receive the second half within the timeframe they mentioned. If it goes beyond 5 business days, definitely contact Jackson Hewitt directly for an update.

I was in a similar situation and got frustrated trying to understand why my refund was split and when I'd get the rest. I ended up using taxr.ai and it was SO helpful. It analyzed my transcript and explained exactly what was happening with my refund/advance and gave me a timeline with predictions. Saved me hours of stress and confusion trying to figure it out myself. I recommend checking it out if you're still confused about your situation: https://taxr.ai

After having the same issue with my refund advance, I got tired of waiting and called Jackson Hewitt but couldn't get through to anyone who could actually help. I used Claimyr.com to get a direct line to an agent who could actually fix my issue. Within a few hours of using their service, I had a live IRS agent on the phone who confirmed my refund status and helped sort out why my advance was split. Talking to the agent was the only thing that finally got this sorted out and my money released. Best decision I made throughout this whole mess.

This happened to me with Liberty Tax last year. First payment came right away, second one took 4 business days. They told me it was split but I wasn't really listening during the appointment (my bad). Something about verifying your identity and making sure the return doesn't get rejected before releasing all the funds.

Same thing happened with TurboTax refund advance. First half came quickly, second half took exactly 4 days. It's just how they manage risk. If your return gets rejected for some reason, they've only given you half the money. Don't stress about it.

FYI - these refund advance loans are basically just high-interest loans. You're paying for access to money a few weeks early. If you can wait for your actual refund to process, you'll get the full amount without the fees. Just my 2 cents.

YES just went through this with HR Block. Got $1200 of my $2400 advance right away, rest came 3 days later. They DID tell me this woud happen tho. Sounds like your preparer shoulda mentioned it. But yeah ur good, it'll come thru.

The half-now, half-later thing is really just them covering their butts. They want to make sure the IRS doesn't reject your return before giving you the full amount. If you need the full amount ASAP, I had luck calling their customer service and explaining my situation - they expedited the second payment for me.

THIS is why i stopped using tax preparers and just file myself. Too many hidden fees, weird policies, and surprises. 😤

Had a weird experience with this last year. First half came, but the second half got delayed because there was a discrepancy between what my employer reported and what I filed. Ended up needing to contact the IRS directly to resolve it. What helped me most was getting my transcript to see what was actually happening with my return. If you don't get the second payment when expected, that would be my first step.

YUP! Happened to me. Got a $1900 advance from Jackson Hewitt, first got $950, then the rest came 4 days later. They did tell me this would happen tho, sounds like your guy forgot to mention it. You're fine, just wait a few days.

Maybe unpopular opinion but these tax refund advances are predatory af. They're basically payday loans targeting people who need their refunds fastest (usually lower income folks). Yes I know sometimes people need money now for emergencies, but there's a reason they split the payment - it's all about them minimizing risk while maximizing profit.

After waiting 4 days for my second payment and getting nowhere with customer service, I used Claimyr to connect with an actual IRS agent (claimyr.com) who confirmed my return was received and processing normally. Having that confirmation gave me leverage when I called Jackson Hewitt back, and they released my second payment that same day. Talking to a real IRS agent was the game-changer - would've taken me weeks otherwise.

It's standard practice across most tax prep places. Had this happen with TurboTax, Liberty, and now Jackson Hewitt over the years. They're just protecting themselves in case something goes wrong with your return. Here's my experience with the wait times for the second payment: - TurboTax: 3 days - Liberty Tax: 2 days - Jackson Hewitt: 4 days All eventually came through, but JH was the slowest in my experience.

Might also depend on who your bank is. Some banks process ACH transfers faster than others. I got my split payment but the second half took 6 business days even though they said 3-5. My credit union is notoriously slow with processing.