IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Hassan

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Pro tip: The system is usually most stable between 2-4pm EST. Thats when I always check mine with no issues

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GalaxyGazer

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good to know! ill try again then

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I've been having the same issue since around 7am this morning! Keep getting that "transcripts unavailable" error message. Really frustrating when you're trying to track your refund status. Hopefully it's back up soon - this seems to happen way too often during tax season.

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Make sure ur looking at the right year when filing! I screwed up and was using old forms from 2018 when the NR-EZ still existed and had to redo everything. The IRS website is confusing AF about which forms are current. Also, if your income was from self-employment, you might have to pay Self-employment tax even with treaty benefits unless there's a totalization agreement between US and Canada (which I think there is).

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Anita George

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There is indeed a totalization agreement between the US and Canada! If you're paying into the Canadian social security system (CPP), you generally don't have to pay US self-employment taxes. You'll need to get a certificate of coverage from the Canadian authorities though.

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Just to add another perspective - I went through this exact situation last year as a Canadian working remotely for a US company. The 1040 NR-EZ is definitely gone, but here's what I learned that might help: First, double-check if you're truly classified correctly as a nonresident alien. The substantial presence test can be tricky if you had ANY days in the US during the year or the two previous years. Second, regarding the US-Canada treaty - Article VII (Business Profits) was a game-changer for me. Since you received a 1099-NEC and were physically in Canada the whole time, you likely don't have a "permanent establishment" in the US, which could exempt your income entirely from US taxes. The key is filing Form 8833 along with your 1040 NR to claim the treaty position. Don't forget that you'll also need to report this income on your Canadian tax return, but you should get credit for any US taxes paid (if any end up being owed). One last thing - make sure you're not missing any provincial tax implications in Canada for US-sourced income. Each province handles this differently.

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Miguel Diaz

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Has anyone tried accessing through the IRS2Go mobile app instead of the website? Is that working any better today? • Sometimes the mobile interface uses different server resources • Wondering if the API endpoints have different availability • Trying to determine if this is a full system outage or just web portal Really need my transcript for a loan application due this week.

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Zainab Ahmed

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I'm feeling your stress about the loan application deadline! I tried the IRS2Go app about an hour ago and it's giving the same errors as the website. I suspect they share the same backend systems, though I can't be 100% certain. You might want to contact your loan officer to see if they can accept alternative documentation until the IRS systems are back online. Many lenders have contingency procedures for IRS outages during tax season.

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I'm experiencing the exact same issue! Been trying since 7 AM this morning and keep getting timeout errors. What's particularly frustrating is that I called the IRS helpline and after a 45-minute hold, the representative told me they're aware of "technical difficulties" but couldn't give me a timeline for when it'll be fixed. She suggested trying again in 24-48 hours, which is useless when I have a CPA appointment tomorrow and need these transcripts beforehand. The system seems to fail right at the identity verification step - I can log in but can't actually retrieve any documents.

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Rita Jacobs

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The IRS is so behind rn its not even funny. My 2022 return took 6 months with those codes

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Khalid Howes

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same. feels like were all stuck in the same sinking boat fr

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That "no record of processed tax return" letter is actually pretty common when you have those codes on your transcript. The 570/971 codes mean your return WAS received and is being processed, but it's under review which is why it shows as "not processed" in their system. The letter you got is probably automated and doesn't reflect the current status. I'd call that 800 number and reference your transcript codes - they should be able to give you a better picture of what's actually happening with your refund.

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This happened to me last week. Filed 2/20, transcript updated 3/1 showing deposit date of 2/28. Got my money on 3/4. Don't worry - the money is coming. The system is just overloaded and the dates get messed up. Your return is approved and that's what matters!

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Katherine, I completely understand your frustration! That "time travel" feeling with tax dates is something many of us have experienced. From what I've seen in similar situations, when your transcript shows a deposit date that's already passed but just updated today, it usually means your refund was approved and is now in the disbursement queue. The 2/22 date is likely when the system initially processed your refund, but due to high volume this time of year, there was a delay in actually sending it out. I'd expect to see the money in your account within the next 3-5 business days. Keep checking your bank account (I know it's hard not to!), and if nothing shows up by early next week, then it might be worth calling the IRS. Hang in there - your money is on its way!

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