IRS Letter States "No Record of Processed Tax Return" Though I Filed in February - What Do Codes 570/971 Mean?
I've been staring at my transcripts for hours and I'm completely lost. I filed back in February and my refund still hasn't shown up. Can someone explain what all these codes mean? I see a bunch of numbers like 570 and 971 but I have no idea what they mean or if this is good news or bad news for my refund. I received a letter from the IRS (from PHILADELPHIA, PA 19255-1498) with Tracking ID: 107358545591, dated 01-31-2025. The letter states: "Information About the Request We Received On January 31, 2025, we received a request for verification of non-filing of a tax return. As of the date of this letter, we have no record of a processed tax return for the tax period listed above." The letter also says "If you have any questions, you can call 800-829-1040." This is really confusing because I definitely filed my return in February. How can they say they have "no record of a processed tax return"? Does this mean my return was lost? Does this have something to do with those 570 and 971 codes I see on my transcript? I'm worried because I was expecting a decent refund and now I don't know what's happening. Has anyone dealt with this "verification of non-filing" notice before while waiting for a refund?
14 comments


Gael Robinson
Tax professional here. Those codes typically indicate there's a hold on your account. 570 means additional account action pending, and 971 indicates a notice has been sent. What dates are listed next to these codes? That's crucial information for understanding the timeline.
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Summer Green
•The 570 is dated 3/15 and the 971 is dated 3/22. Does this mean I'm getting a notice in the mail?
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Gael Robinson
•Yes, expect a notice around that 3/22 date. The week gap between codes is actually pretty standard.
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Edward McBride
I was in the same boat trying to decode my transcript. Finally tried taxr.ai and it was a game changer. For $1 it analyzed everything and told me exactly what was happening and when to expect my refund. Way better than playing detective on these codes lol. Here's the link if interested: https://taxr.ai
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Darcy Moore
•Does it really work? Been seeing it mentioned alot lately 🤔
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Edward McBride
•omg yes! It basically reads your entire transcript and explains everything in plain english. Saved me hours of googling and stress
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Darcy Moore
•Just tried it and WOW! Finally know exactly whats going on with my refund. Best $1 I've spent in ages fr fr 💯
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Dana Doyle
its literally the worst trying to understand these transcripts. like why cant they just speak normal english 🤮
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Liam Duke
Check if theres a 846 code anywhere - thats the refund issued code and the one we all pray for lol
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Summer Green
•no 846 yet... still waiting 😭
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Manny Lark
i had those same codes. took about 3 weeks after the 971 to get my refund
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Summer Green
•thx for giving me hope! 🙏
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Rita Jacobs
The IRS is so behind rn its not even funny. My 2022 return took 6 months with those codes
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Khalid Howes
•same. feels like were all stuck in the same sinking boat fr
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