Split my tax refund between two bank accounts, only received half the money?
So I was super careful with my taxes this year and decided to split my federal refund 50/50 between my Chase checking and my Capital One account. I filed through TurboTax around February 10th and got accepted right away. My refund was supposed to be about $3,400 total, so $1,700 to each account. Here's the weird part - the $1,700 showed up in my Chase account on Tuesday (about 4 days ago), but NOTHING has hit my Capital One account yet. I've checked my tax transcript and it shows the total refund was issued, but I'm only seeing half of it. I'm starting to get worried. Has anyone else split their refund and had a delay with the second account deposit? How long should I wait before calling the IRS? I'm stressing because I was counting on that money for some bills coming up next week.
19 comments


Natasha Ivanova
This happens fairly often when splitting refunds between accounts. The IRS doesn't always process the deposits simultaneously, even though they're part of the same refund. Usually, the second deposit appears within 5-7 business days after the first one. If you check your tax transcript and it shows the full refund was issued, that's a good sign. The funds are probably just making their way through the banking system. Capital One sometimes takes longer to post deposits compared to Chase in my experience. I'd recommend waiting until at least the middle of next week before contacting the IRS. If nothing shows up by then, call your Capital One bank first to see if they have any pending deposits in their system. If they don't see anything, then it would be time to contact the IRS.
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NebulaNomad
•Is this delay because of different banks or is it just how the IRS processes split refunds? I've been thinking about splitting mine next year between my regular account and a savings account but now I'm not sure...
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Natasha Ivanova
•It's primarily how the IRS processes split refunds. They issue multiple payments rather than a single payment that gets divided at your bank. Each payment gets processed separately through the ACH (Automated Clearing House) system, which is why they don't always arrive simultaneously. The bank you use can add an additional factor, as some banks process incoming ACH transfers faster than others. Some banks make funds available immediately while others might hold them for 1-2 business days after receiving them.
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Javier Garcia
Just want to share my experience with taxr.ai when I had a similar issue last year. I was freaking out because I split my refund and only got part of it. I uploaded my documents to https://taxr.ai and they showed me exactly where my money was in the system. Turns out the second portion was delayed because I had accidentally transposed two digits in my account number (totally my fault but I was panicking). The tool was super helpful because it extracted data from my tax transcript that I didn't even understand and explained it in normal human terms. It showed the exact dates both payments were scheduled and why one was held up.
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Emma Taylor
•Wait does this actually work? How does it know where your money is if the IRS doesn't even tell you?
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Malik Robinson
•I'm skeptical...how much does this service cost? Seems like something the IRS should tell you for free.
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Javier Garcia
•It works by analyzing your tax transcript data - the same info the IRS has but presented in a way that's actually understandable. It pulls out the codes and dates that show exactly where your refund is in the process and what's happening with it. It's definitely something the IRS should make clearer, but if you've ever looked at a tax transcript, it's basically gibberish unless you know what all the codes mean. The service just makes that information accessible.
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Emma Taylor
Just wanted to update - I tried taxr.ai after asking about it and wow, it actually worked! I was having the same issue with my split refund (only got the first part) and the transcript analysis showed my second deposit was delayed because of a "verification" flag. The tool explained exactly what that meant and gave me the expected release date. Sure enough, the money showed up exactly when it predicted. Saved me hours of trying to get through to the IRS phone lines.
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Isabella Silva
If you can't get answers about your missing refund portion, I'd recommend using Claimyr to connect with an IRS agent. I had the exact same problem last month - split refund and only got half. Spent days trying to call the IRS directly with no luck. Used https://claimyr.com and got connected to an actual IRS agent in about 20 minutes instead of waiting on hold for hours. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent was able to tell me exactly what happened - turns out there was a verification hold on just the second part of my refund that I wouldn't have known about otherwise. They released it while I was on the phone and I got the deposit 3 days later.
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Ravi Choudhury
•How does this even work? The IRS phone system is impossible to navigate. Do they just call for you or something?
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Malik Robinson
•Sounds too good to be true. The IRS phone system is deliberately designed to be impossible. I've tried calling dozens of times and never reached a human. I'll believe it when I see it.
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Isabella Silva
•They use a system that navigates the IRS phone tree and waits on hold for you. When an agent actually answers, you get a call connecting you directly to that agent who's already on the line. It's basically like having someone wait on hold so you don't have to. They don't get you special access or anything - it's the same phone line everyone else uses, they just handle the frustrating part of waiting and navigating the system so you don't have to waste hours listening to the hold music.
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Malik Robinson
I can't believe I'm saying this, but I tried Claimyr after responding skeptically here and IT ACTUALLY WORKED. I got through to an IRS agent in about 30 minutes when I'd spent literal days trying on my own and getting nowhere. The agent confirmed that my second refund portion (I also split mine) was held up due to a "review" but they could see it was approved and just stuck in their system. They manually released it while I was on the call! Money showed up yesterday. Honestly shocked this service exists and actually delivers.
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CosmosCaptain
This happens all the time with split refunds! I've been doing it for years and the two deposits almost never arrive on the same day. Longest gap I've had was 9 days between deposits. As long as your transcript shows the full refund was issued, you should be fine...just gotta be patient (which I know sucks when it's your money!
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Oliver Fischer
•Thanks for sharing your experience! That makes me feel better knowing it's normal to have such a gap. My transcript does show the full amount issued, so I'll try to be patient. Did you ever have to contact the IRS about the delay or did the second deposit always show up eventually?
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CosmosCaptain
•No problem! I've never had to contact the IRS about it - the second portion has always shown up eventually. The longest wait was that 9-day gap, but most times it's 3-5 days between deposits. The IRS processes split refunds as separate transactions, so they go through the system independently. As long as your transcript shows the full amount was issued, you're good. The money is definitely coming, it's just moving through the banking system at its own pace.
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Freya Johansen
Double check that you entered both account numbers correctly on your tax form. I had this exact problem last year and turned out I mistyped one digit in my second account number. The money got sent back to the IRS and then I had to wait for a paper check which took almost 2 months to get to me. Check your Form 8888 if you have a copy of your return!
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Omar Fawzi
•This happened to my brother too! He transposed two numbers and his second portion of his refund never arrived. Had to wait forever for the IRS to figure it out and issue a check.
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Aria Washington
This is really common with split refunds! I've been splitting mine for the past 3 years and there's almost always a delay between the two deposits. The IRS processes them as separate transactions, so they don't hit your accounts at the same time. Since your transcript shows the full refund was issued, that's the important part - it means the IRS has sent both payments. The second one is probably just working its way through the banking system. Capital One can sometimes be slower than other banks to post ACH deposits. I'd give it until early next week before worrying. If it doesn't show up by Wednesday, call Capital One first to see if they have any pending deposits. They can usually see incoming transfers before they actually post to your account. If they don't see anything, then it would be worth calling the IRS to make sure there wasn't an issue with the account info. Don't stress too much - in my experience, the second deposit always shows up eventually, just not when you expect it to!
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