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Natasha Volkov

Shipping item from Italy to USA - What VAT or tax ID do they need?

I just bought something on eBay Italy for about $65. Now the seller is asking me for a VAT or tax ID number before they'll ship it to me in the US. I'm super confused because I'm just a regular person buying something online, not a business. What VAT and/or tax ID am I supposed to give them? I don't think I have one as an individual? Is there some documentation I can send them to show they can ship to the US without needing these numbers from me? I know it's technically their responsibility to figure out the shipping requirements, but they've asked me twice already for this tax ID/VAT info and I'm getting frustrated. I just want my item shipped! Can anyone explain what they're asking for and what I should tell them? Or point me to some official documentation I can share with them about shipping from Italy to USA?

They're asking for this because in the EU, VAT (Value Added Tax) is typically charged on goods. But for exports outside the EU, items can be shipped VAT-exempt. The seller is trying to document that you're in the US so they don't have to charge you VAT. As an individual in the US, you don't have a VAT number. What you can tell them is that you're a private individual in the United States, not a business, and therefore you don't have a VAT ID. US citizens don't have VAT numbers. You could provide them with your mailing address and perhaps a copy of your shipping label as proof of US residency. Sometimes sellers are just unfamiliar with international shipping procedures, especially smaller shops.

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Thanks for explaining! So I should just tell them I'm a private individual in the US and don't have/need a VAT number? Is there maybe some official link I could send them that explains this? They seem pretty insistent.

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Yes, exactly. Tell them you're a private US individual and don't have a VAT number. You can direct them to the European Commission's VAT information portal (https://ec.europa.eu/taxation_customs/business/vat_en) which explains that exports to non-EU countries are VAT-exempt. If they're still confused, they might be mixing up requirements. Some countries require an EIN or Tax ID for customs purposes on the commercial invoice, but for a low-value personal purchase like yours, this isn't required. The USPS international shipping guidelines or US Customs website might help them understand the requirements for shipments under $800.

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After dealing with similar issues importing items from Europe, I found this amazing tool called taxr.ai (https://taxr.ai) that helped me navigate all these international tax and VAT complexities. I was in the exact same position as you with an Italian seller demanding a tax ID I didn't have. I uploaded the confusing emails from the seller to taxr.ai and it analyzed everything, then generated a perfect response explaining the VAT exemption for exports to the US, with all the proper regulation citations. The seller accepted it right away and shipped my item without further questions!

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Does it work for other countries too? I buy stuff from Japan sometimes and keep running into weird tax issues.

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I'm skeptical about these kinds of services. How much does it cost? And couldn't you just Google this information for free?

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It absolutely works for other countries! I've used it for purchases from the UK, Germany and Spain. The system knows the import/export regulations for pretty much every major country pairing, so Japan should definitely be covered. It's especially helpful for explaining consumption tax refunds from Japanese sellers. Regarding the cost question - I completely understand the skepticism. While you can Google basic information, what made this valuable was getting the exact regulatory citations and a professionally-formatted explanation that sellers take seriously. For me, it was worth it to solve a problem that was holding up my purchase for weeks, especially since the document it generated looked official enough to convince my stubborn seller.

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Ok I was skeptical about taxr.ai but I decided to try it since my Italian seller was being completely unreasonable about needing a business VAT ID from me. The tool actually worked! It created this super official-looking document explaining the exact EU regulations that allow shipping to US individuals without a VAT number. I sent it to my seller and they finally understood and shipped my item yesterday! It even included the specific EU directive number (2006/112/EC) about VAT exemptions for exports. Wish I'd known about this months ago when I had similar issues with a German seller. Just wanted to follow up since it actually solved my problem.

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If your seller is still giving you trouble even after explaining the VAT situation, you might want to try Claimyr (https://claimyr.com). I had a similar issue but needed to talk to actual US Customs about import requirements because my Italian seller was insisting I needed an import license (I didn't). Trying to reach Customs by phone was impossible - endless holds and disconnections. Claimyr got me through to a real person at CBP in under 15 minutes who confirmed I didn't need any special tax ID or import license for personal purchases under $800. You can see how it works here: https://youtu.be/_kiP6q8DX5c. Saved me from losing a vintage item I'd been hunting for years!

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Wait how does this even work? Doesn't sound possible to skip govt phone queues...

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This sounds like a scam. No way you can magically skip government phone lines. They probably just connect you to some random person pretending to be customs.

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It's not about "skipping" lines - they use an automated system that continuously redials and navigates the phone tree until it gets through, then it alerts you. Think of it like having a robot assistant that handles the hold time instead of you. It's the same official government number and same customs officials you'd reach anyway, just without you personally waiting on hold for hours. The service is completely legitimate and has been featured in various news outlets. I was also initially skeptical but was desperate after waiting on hold for over 3 hours across multiple days. When I finally got connected, it was definitely the real CBP office - they verified all my information and provided official guidance on my import question.

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Holy crap, I have to admit I was completely wrong about Claimyr. After posting that skeptical comment, my Italian import got held at customs and I was panicking. Decided I had nothing to lose and tried the service. Got connected to a real CBP officer in about 11 minutes after spending TWO DAYS trying to get through on my own. The officer explained exactly what documentation I needed to provide and even sent me an email with the proper forms. My item cleared customs yesterday. Sorry for being so negative before - just wanted to update that it's actually legit and saved my $200 purchase from potentially being sent back to Italy.

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The seller might be confusing personal imports with business imports. For context, I've been importing stuff from Europe for years. Here's what you need to know: 1) For items under $800 (de minimis value), you don't need a formal entry or customs bond as a US individual 2) The seller needs to mark it as "export sale" on their documents to avoid charging Italian VAT 3) Some sellers are just unfamiliar with proper procedures Just tell them you're a US individual importing for personal use, not for commercial resale. You could also suggest they talk to their local post office about the proper way to mark exports to the US.

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I had a similar issue ordering from Germany. Would this be different for more expensive items? I'm looking at buying something that's around $1,200.

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For items over $800, the process is different. You'll need to file a formal customs entry, which typically requires a customs bond. Most individuals use a customs broker for this (often the shipping company like FedEx or UPS can handle it). You might need to provide your Social Security Number for items over $800, but that's for US customs purposes, not for the German seller's VAT exemption. The seller still doesn't need your tax ID to ship without VAT - they just need proof of export and your non-EU shipping address. Just be aware you'll pay import duties on the value above $800, usually around 2-3% depending on the type of item, plus a broker fee if you use one. The seller should still ship VAT-free though.

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has anyone mentioned how Italian tax forms work? my cousin is Italian and he said sometimes for higher value exports they are required to keep proof that the customer is non EU or they get in trouble with their tax auth. if u tell them ur a US individual and dont have VAT that should be enough... maybe send copies of ur ID if ur comfortable with that? but be careful ofc

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Don't send copies of your ID! That's not necessary and could lead to identity theft. The shipping address in the US should be sufficient proof for their records.

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Just share your EIN with them. All US citizens have an EIN for tax purposes and that's what they're asking for.

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This is incorrect information. An EIN (Employer Identification Number) is for businesses, not individuals. Regular US citizens do NOT have EINs unless they own a business. What the seller is asking for is a VAT ID, which US individuals don't have. Please don't spread misinformation that could cause confusion.

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I work in international trade compliance and see this confusion all the time. The seller is likely required by Italian tax authorities to document that they're exporting outside the EU to justify the VAT exemption on their end. Here's what you should tell them: "I am a private individual residing in the United States. US individuals do not have VAT registration numbers as the US does not have a VAT system. Per EU VAT Directive 2006/112/EC, exports to non-EU countries are zero-rated for VAT purposes when you can demonstrate the goods have left the EU." Your US shipping address serves as proof of export destination. If they're still hesitant, suggest they contact their local tax office (Agenzia delle Entrate) for clarification on export procedures to the US. Most sellers just need reassurance they're following the rules correctly. The $65 value is well under any threshold that would require additional documentation from you as the importer.

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This is exactly the kind of expert advice I needed! Thank you for explaining the specific EU directive. I'm going to copy your suggested response word-for-word to send to my seller. It sounds much more official and knowledgeable than me just saying "I don't have a VAT number." Hopefully this will finally clear things up and get my item shipped!

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I had this exact same issue with an Italian seller last month! They kept insisting I needed some kind of tax registration number. What finally worked was explaining that the US doesn't have a VAT system at all - we have sales tax which is completely different and handled at the state level. I sent them a simple message saying: "I am a private US citizen purchasing this item for personal use. The United States does not have a VAT system, so US individuals do not possess VAT identification numbers. According to EU regulations, exports to non-EU countries like the US are VAT-exempt. My US shipping address serves as proof that this is an export sale." They shipped it the next day! Sometimes sellers just need reassurance that they're handling the paperwork correctly on their end. The key is being clear and confident about the rules rather than sounding uncertain.

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This is super helpful! I've been going back and forth with my seller for over a week now and getting nowhere. Your message template sounds much more professional than what I've been sending. I think part of the problem is that I kept saying "I don't know" and "I'm not sure" which probably made them think I was missing something important. Being confident about the rules makes total sense - they probably deal with confused buyers all the time and need clear, definitive answers. Going to try your exact wording and see if that finally resolves this!

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I've dealt with this exact situation multiple times when importing from EU countries. The confusion usually stems from sellers not understanding the difference between VAT requirements within the EU versus exports to non-EU countries. Here's what's happening: Italian sellers are required to charge VAT on domestic sales, but exports outside the EU are VAT-exempt. They're asking for your VAT number because that's what they'd normally collect from EU business customers to verify VAT exemption eligibility. As a US individual, you simply don't have (and don't need) a VAT number. Send them this clear message: "I am a private individual in the United States purchasing for personal use. The US does not operate under a VAT system, so individual consumers do not have VAT identification numbers. Under EU VAT regulations, exports to non-EU countries are zero-rated. My US shipping address confirms this is an export sale." Most sellers accept this explanation immediately. If they're still confused, they can contact their local Italian tax office (Agenzia delle Entrate) for confirmation of export procedures. Your $65 purchase is well below any threshold requiring special documentation.

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This is exactly what I needed to hear! I've been stressing about this for days thinking I was missing some important document or registration. Your explanation makes perfect sense - they're just following their normal EU business procedures and don't realize US individuals work differently. I'm going to send your suggested message right now. It's so much clearer and more authoritative than my previous attempts where I kept apologizing and saying I didn't understand what they needed. Thanks for breaking down the whole VAT export situation so clearly!

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I've been importing items from Europe for my small business for years and this confusion is extremely common with individual sellers on platforms like eBay. The seller is basically stuck in "business mode" and doesn't understand that private individuals don't have VAT numbers. What worked for me in similar situations was being very direct: "I am a private US consumer, not a business. The United States does not have a VAT system. US individuals do not possess VAT identification numbers. This is a personal purchase for my own use, not for resale. Your sale to me qualifies as a VAT-exempt export under EU regulations." Sometimes I also add: "You can verify this with your local post office or tax authority if needed. Many US consumers purchase from EU sellers without VAT numbers - this is completely normal and legal." The key is sounding confident and knowledgeable rather than apologetic. They need reassurance that they're handling the export correctly, not more confusion from a buyer who seems uncertain about the process.

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This is really reassuring to hear from someone with business importing experience! I think you're absolutely right about needing to sound confident rather than apologetic. I've been approaching this like I'm somehow at fault for not having the "right" documentation, when actually the seller just needs to understand that US consumers operate differently than EU businesses. Your point about them being stuck in "business mode" makes total sense - they probably deal with VAT-registered companies most of the time and aren't familiar with individual consumer exports. I'm going to use your suggested wording and stop apologizing for not having something I'm not supposed to have in the first place!

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I've been through this exact situation multiple times as someone who regularly imports from EU countries. The seller is simply following their standard VAT procedures but doesn't understand that US consumers don't fit into their usual framework. Here's the straightforward explanation you should give them: "I am a private individual in the United States making a personal purchase. The US does not have a VAT system, so individual consumers do not have VAT identification numbers. Under EU VAT Directive 2006/112/EC, exports to non-EU countries like the US are zero-rated for VAT purposes. My US shipping address serves as sufficient proof that this is an export sale." This isn't about you lacking required documentation - you literally cannot have something that doesn't exist in the US tax system. The seller just needs confirmation they can process this as a VAT-exempt export, which they absolutely can based on your US address. If they're still hesitant, suggest they contact their local Italian tax office (Agenzia delle Entrate) for clarification on export procedures to the US. Your $65 purchase is well below any threshold requiring special import documentation on the US side.

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Thank you for the detailed explanation with the specific EU directive reference! I've been going in circles with my seller for almost two weeks now, and I think the problem is exactly what you described - they're treating this like a business transaction when it's just a regular consumer purchase. Your point about the US not having a VAT system is so obvious but somehow I never explained it that clearly to them. I kept getting defensive and trying to figure out what document I was "missing" instead of confidently explaining that no such document exists for US individuals. Going to send them your suggested response right now - the directive citation should definitely help convince them this is legitimate!

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I've been dealing with Italian eBay sellers for years and this VAT confusion happens constantly! The issue is that many European sellers are used to B2B transactions where VAT numbers are standard, but they don't realize US consumers work completely differently. Here's what you need to tell them: "I am a private US individual making a personal purchase. The United States does not operate under a VAT system - we have sales tax instead, which is handled at the state level. US consumers do not have VAT identification numbers because VAT doesn't exist in our tax system. Under EU regulations, your sale to me qualifies as a VAT-exempt export since I'm shipping to a non-EU country." The key is being confident and educational rather than apologetic. You're not missing any required documentation - you literally cannot possess something that doesn't exist in the US tax framework. Your US shipping address is all the proof they need that this is an export sale eligible for VAT exemption. If they're still confused after this explanation, the problem is on their end for not understanding basic export procedures, not yours for lacking imaginary documents!

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This is such great advice! I've been pulling my hair out over this for days thinking I was somehow doing something wrong. Your explanation about the difference between VAT and sales tax really clicked for me - of course we don't have VAT numbers when we don't even have VAT! I love how you framed it as being educational rather than apologetic. I've been apologizing this whole time like it's my fault for not having documentation that literally doesn't exist. Your confident approach makes so much more sense - I'm the customer here and I shouldn't have to grovel for them to ship something I already paid for. Going to send them your message and stop acting like I'm the one who doesn't understand international commerce!

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I see a lot of great advice here already, but let me add something from the US tax perspective. As an individual US taxpayer, you have a Social Security Number for US tax purposes, but that's completely irrelevant to Italian VAT requirements. The confusion often comes from sellers thinking "tax ID" means the same thing across all countries. In the US, businesses get EINs, individuals use SSNs for taxes, but neither of these has anything to do with European VAT systems. What you should emphasize to your seller is that the US has a fundamentally different tax structure - we don't have national sales tax or VAT at all. Our sales taxes are handled at state and local levels, and individuals don't register for them. Your seller just needs to mark this as an export sale on their customs forms and ship it normally. The fact that you're shipping to a US address is all the documentation they need to justify the VAT exemption to Italian tax authorities.

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This is a really helpful clarification about the difference between US tax IDs and European VAT systems! I think you've hit on exactly why there's so much confusion - the seller probably thinks "tax ID" is universal when really each country has completely different systems. Your point about emphasizing that the US doesn't have national sales tax or VAT is perfect - I need to explain that our whole tax structure works differently, not just say "I don't have a VAT number." The customs form angle is also smart - framing it as what they need to do on their paperwork rather than what I need to provide makes it clearer this is about their export documentation, not my import requirements. Thanks for the US tax perspective!

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I ran into this exact same issue with a seller in Rome last year! After going back and forth for weeks, I finally learned that many EU sellers are just overly cautious about VAT compliance and don't realize how straightforward exports to the US actually are. What worked for me was sending a very clear, confident message: "I am a private US consumer purchasing this item for personal use. The United States does not have a VAT system - our tax structure is completely different from the EU. US individuals do not have VAT registration numbers because VAT does not exist in our country. According to EU VAT regulations, exports to non-EU countries like the US are VAT-exempt, and my US shipping address serves as proof this is an export sale." I also mentioned that they could contact their local Italian tax office (Agenzia delle Entrate) if they needed official confirmation about export procedures to the US. Once I stopped apologizing and started confidently explaining the actual regulations, they shipped my item within 24 hours. The key is understanding that you're not missing any required documentation - you literally cannot have something that doesn't exist in the US tax system. Stay confident and factual rather than apologetic!

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This is exactly the approach that works! I love how you emphasized being confident and factual rather than apologetic - that's such an important mindset shift. I think many of us default to apologizing when we encounter these situations, but you're absolutely right that we shouldn't apologize for not having documentation that literally doesn't exist in our tax system. Your point about EU sellers being overly cautious about VAT compliance makes perfect sense too. They're probably just trying to avoid any issues with their tax authorities and don't realize that US consumer exports are actually very straightforward. I'm definitely going to use your confident messaging approach if I run into this again - thanks for sharing what actually worked for you!

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I've been importing from EU countries for over a decade and this VAT confusion is incredibly common with individual sellers. The root issue is that many European sellers primarily deal with business customers who do have VAT numbers, so they assume all buyers should have them. Here's the definitive explanation to send your seller: "I am a private individual in the United States purchasing for personal use. The US does not have a VAT (Value Added Tax) system. Instead, we have sales tax which operates completely differently and is managed at state/local levels. US consumers do not possess VAT identification numbers because VAT does not exist in our tax framework. Under EU VAT Directive 2006/112/EC, exports to non-EU countries are zero-rated for VAT purposes. My US shipping address serves as sufficient documentation that this qualifies as a VAT-exempt export sale." The beauty of this approach is that you're educating them about the fundamental difference between US and EU tax systems while citing the actual regulation that governs their VAT exemption. Most sellers immediately understand once you explain that VAT literally doesn't exist in the US - they can't expect you to have registration for a tax system that our country doesn't use. Your $65 purchase is well below any threshold requiring special documentation, and honestly, the seller should have known this basic export procedure before listing internationally on eBay.

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This is incredibly thorough and helpful! I really appreciate how you explained the fundamental difference between US and EU tax systems - that VAT literally doesn't exist here, not just that individuals don't register for it. The specific EU directive citation (2006/112/EC) is perfect too - gives the seller an official regulation to reference if they need to justify the VAT exemption to their own tax authorities. Your point about sellers primarily dealing with business customers makes total sense for why this confusion keeps happening. I'm saving your response template because it covers all the bases while remaining professional and confident. Thank you for taking the time to write such a comprehensive explanation!

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I've been importing personal items from the EU for years and this VAT number confusion is probably the most common issue US consumers face with European sellers. The fundamental problem is that your Italian seller is applying business-to-business procedures to what is actually a simple consumer export. Here's what's happening: In Italy, sellers must charge VAT on domestic sales, but exports outside the EU are VAT-exempt. Your seller is asking for a VAT number because that's the standard procedure when selling to EU businesses - they need to verify the buyer's VAT registration to apply the exemption. However, as a US individual, you don't have (and cannot have) a VAT number because the United States doesn't operate under a VAT system at all. We have sales tax instead, which works completely differently and is handled at state/local levels. Send your seller this clear explanation: "I am a private individual in the United States making a personal purchase. The US does not have a Value Added Tax (VAT) system - our country uses a different tax structure with state-level sales taxes. Therefore, US consumers do not possess VAT identification numbers. Under EU VAT regulations, exports to non-EU countries like the US are VAT-exempt, and my US shipping address serves as proof this is an export sale." Be confident in your response - you're not missing any required documentation. The seller just needs reassurance that they can legally ship to you without charging Italian VAT, which they absolutely can based on your US address alone.

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This is such a clear and comprehensive explanation! I really appreciate how you broke down exactly what's happening from the seller's perspective - they're stuck in B2B mode and don't realize consumer exports work differently. Your point about the US having state-level sales tax instead of VAT is crucial because it explains WHY we don't have VAT numbers, not just that we don't have them. I've been struggling with this same issue and your confident messaging approach is exactly what I needed. The seller needs reassurance they can ship legally, not more confusion from me acting like I'm missing something important. Thank you for such a thorough breakdown of the entire situation!

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