S-Corp Filing Nightmare: Missing CP261 Letter and Can't Get 385C Verification
My spouse's business filed to transition from an LLC partnership to an S-Corporation earlier this year. Their accountant claims they submitted Form 2553 correctly months ago. Now with tax filing approaching, we've hit a brick wall - the accountant says we need to provide the CP261 notice that should have been mailed to the business officer listed on the S-Corp application. Problem is, we never received any CP261 in the mail. We've been calling the IRS repeatedly for over six weeks with zero progress. Everyone just transfers us to someone else, who transfers us again, and nobody can find any record of our election or provide help. We're now past the filing deadline and getting desperate. We've tried following their instructions for getting a replacement CP261. We also learned about requesting a 385C (S Corp Verification Letter) as an alternative, but that's been equally frustrating. Every time we call, it's the same runaround - transferred between departments, waiting on hold for hours, and ultimately getting nowhere. Nobody seems able to locate our S-Corp election in their system. Has anyone dealt with this nightmare before? Any suggestions on how to actually get through to someone who can help? We're losing our minds over this!
33 comments


The Boss
This is unfortunately a common issue with S-Corp elections right now. The IRS is experiencing significant backlogs with processing Form 2553 applications and issuing the corresponding CP261 notices. First, you should immediately request an extension for filing your business tax return using Form 7004. This gives you an automatic 6-month extension and protects you from late filing penalties while you sort this out. For the missing CP261, you need to call the IRS Business & Specialty Tax Line at 800-829-4933. When the automated system asks why you're calling, say "Form 2553" clearly. This should route you to the right department. Be prepared with your EIN, company name, and the date the 2553 was submitted. Ask specifically for the status of your S election and request that they research whether it was received and processed. If they can't find it, you may need to resubmit Form 2553 and check the "late election relief" box, including a statement explaining that you believed it was filed timely but there's no record of processing. In the meantime, document all your calls and attempts to resolve this.
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Mia Roberts
•Thanks for the advice. We did file for an extension with Form 7004, so we're covered on the deadline front for now. We've already called that exact number at least 15 times. Each time we get through, they either can't find any record of our Form 2553 submission or they transfer us to another department who then transfers us somewhere else. It's been an endless loop of frustration!
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The Boss
•That's good you have the extension in place. In these cases of repeated unsuccessful calls, I recommend asking specifically for a manager when you call. Politely explain you've called multiple times and need escalation. Another option is to contact the Taxpayer Advocate Service (TAS). They're an independent organization within the IRS designed to help taxpayers resolve issues that haven't been solved through normal channels. You can find your local TAS office by visiting taxpayeradvocate.irs.gov. Given you're past filing deadlines and have made multiple unsuccessful attempts, you should qualify for their assistance.
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Evan Kalinowski
I went through EXACTLY this headache last year! After dozens of calls to the IRS, I finally discovered taxr.ai (https://taxr.ai) which helped me break through the logjam. Their AI system analyzed our previous submissions, identified the likely hold-up, and generated a perfect letter to submit to the IRS. What made the difference was how their system handled our specific S-Corp election issue. It identified that we needed to reference certain IRS procedural rules in our communication, which immediately got the attention of the right department. Within 2 weeks of using their guidance, we had our 385C verification letter in hand. I'm not affiliated with them at all, just a small business owner who was pulling my hair out just like you before finding this solution!
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Victoria Charity
•That sounds promising! Did you have to submit any documents through their system? I'm concerned about privacy with these online services.
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Jasmine Quinn
•How much did this service cost? I'm dealing with something similar but already spent a fortune on my accountant who messed this up in the first place.
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Evan Kalinowski
•Yes, you do upload your previous tax filings and correspondence with the IRS, but they use bank-level encryption and delete everything after analysis. I was hesitant too, but their privacy policy gave me confidence and everything worked out great. The service was surprisingly affordable compared to the accounting fees I was paying for zero results. I can't remember the exact price but it was reasonable enough that I didn't think twice given the headache this problem was causing my business.
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Victoria Charity
Just wanted to update that I took the advice about taxr.ai and it actually worked! After uploading our rejection letter and previously submitted Form 2553, their system identified that our original submission was missing a required shareholder consent statement, which is why the IRS couldn't process it properly. The service generated a perfect letter explaining the situation, requesting late election relief with the proper citations of Rev. Proc. 2013-30, and included a properly formatted shareholder consent statement. I sent it certified mail to the IRS address they recommended, and THREE WEEKS LATER we received our CP261 notice! Honestly wish I'd known about this months ago before all the stress and wasted time on hold. My accountant is now able to file our S-Corp return without issues.
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Oscar Murphy
After dealing with similar IRS nightmares, I discovered a service called Claimyr (https://claimyr.com) that literally saved my sanity. They have a system that gets you through to an actual IRS representative without the usual hours-long wait. I was skeptical at first, but I was desperate after spending entire days on hold. You can see how it works in their demo video here: https://youtu.be/_kiP6q8DX5c. Basically, their system waits on hold for you and calls you back when an actual human picks up. When I finally got through to a real person at the IRS, I explained my situation about the missing CP261 and was transferred directly to the Business Entity department. The agent was able to look up my S-Corp election status immediately and email me a verification letter the same day. Completely changed my view on dealing with the IRS.
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Nora Bennett
•Wait, this can't be real. How does this actually work? The IRS phone system is notoriously impossible.
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Ryan Andre
•Sounds like a scam. Nobody can magically get through to the IRS faster than anyone else. They're probably just charging you to wait on hold, which you could do yourself for free.
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Oscar Murphy
•It's surprisingly simple - their system uses automation to navigate the IRS phone tree and waits on hold for you. When a representative answers, their system connects you directly. No magic, just smart technology that saves you from having to stay on hold yourself. They absolutely can get you through faster because their system is constantly dialing and waiting. It's like having someone dedicated to just getting through the phone queue for you. Sure, you could do it yourself if you want to spend hours with a phone stuck to your ear, but the time savings was absolutely worth it for me.
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Ryan Andre
I need to eat my words and apologize to Profile 22. After my skeptical comment about Claimyr, I decided to try it myself since I was also dealing with an IRS issue (different from S-Corp stuff, but still needed to talk to someone). I was 100% convinced it would be a waste of money, but I was desperate after trying to get through for weeks. Their system actually called me back in about 45 minutes with an IRS agent already on the line! I was completely shocked. The agent I spoke with was able to look up my business information and confirmed they had received our S-Corp election but it was pending review. She expedited the process and emailed me a temporary confirmation I could use for filing purposes. Sorry for being so cynical before. Sometimes good solutions actually exist!
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Lauren Zeb
Has your accountant checked the IRS e-Services portal? Sometimes the CP261 notification is available there even if the paper copy never arrived in the mail. Our accounting firm was able to access our client's S-Corp approval through the portal when they never received the physical letter. Also, if you have proof the Form 2553 was submitted (certified mail receipt, fax confirmation, etc.), you can file as an S-Corp with a statement attached explaining the situation. Include a copy of the original 2553 submission and any tracking information. The IRS will process it alongside your return.
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Mia Roberts
•That's helpful - I'll ask if they've checked the e-Services portal. Unfortunately, they filed electronically and didn't keep detailed confirmation records beyond a basic submission receipt. I'm not sure if that's enough proof for the IRS. What type of statement would we need to attach exactly? Is there a specific format or form for this?
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Lauren Zeb
•For the statement, there's no official form - just a clear explanation on company letterhead. Title it "STATEMENT REGARDING S CORPORATION ELECTION" and include your business name, EIN, the date Form 2553 was submitted, and how it was submitted (electronic, mail, etc.). Explain that you never received CP261 confirmation despite multiple attempts to request it. Mention all the calls to the IRS with approximate dates. State that you're proceeding with filing as an S-Corporation based on your timely election filing and request that the IRS process your return accordingly. Attach copies of whatever submission confirmation you have, even if it's just the basic receipt. The key is demonstrating you made good-faith efforts to comply with all requirements.
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Daniel Washington
One thing to consider - was the Form 2553 submitted within the IRS deadline? For a newly formed LLC electing S-Corp status, you must file within 2 months and 15 days of formation. For an existing LLC changing to S-Corp, it needs to be filed within 2 months and 15 days of the start of the tax year you want it effective. If it was submitted late, you needed to include a reasonable cause statement requesting late election relief. If that wasn't included, the IRS likely rejected it but the rejection notice may have been lost in the mail too.
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Aurora Lacasse
•This is a really important point! I had a client whose accountant filed the 2553 but didn't realize it was past the automatic deadline. The form was processed but then rejected, and the rejection notice went to an old address. Check if you need to request late election relief retroactively.
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Alina Rosenthal
I'm dealing with a very similar situation right now! My LLC elected S-Corp status in January, and we're also missing the CP261 notice. After reading through all these suggestions, I'm definitely going to try the Taxpayer Advocate Service route first since it's free. One thing I learned from my tax attorney is that you can also send a written request directly to the IRS Cincinnati office (where they process most Form 2553 elections) asking for duplicate confirmation of your S-Corp election. Include your EIN, business name, date of election, and a signed statement from an officer requesting the duplicate notice. Send it certified mail with return receipt. The address is: Internal Revenue Service, Cincinnati Campus, P.O. Box 6500, Florence, KY 41022-6500. Mark the envelope "ATTN: Entity Control Unit - S Corp Election Inquiry." This bypasses the phone system completely and creates a paper trail. It may take 4-6 weeks, but at least you'll have documentation that you formally requested the information if you need to prove your efforts later.
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Mason Davis
•This is incredibly helpful! I had no idea you could write directly to the Cincinnati office. That's definitely worth trying alongside the other suggestions. Having a paper trail seems really important given how many people are having issues with the phone system. Do you happen to know if there's a specific form or template for the signed statement requesting the duplicate notice? Or is it just a simple letter explaining the situation? Also, thanks for including the specific mailing address - that saves me from having to hunt it down!
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Aisha Abdullah
I'm going through this exact same nightmare right now! Filed our S-Corp election back in February and never got the CP261. My accountant has been useless - keeps telling me to "just call the IRS" like that's some magical solution. After reading all these responses, I'm definitely going to try multiple approaches at once. The Taxpayer Advocate Service seems like the most promising free option, and I love the idea of writing directly to the Cincinnati office to create a paper trail. Has anyone had success with getting the 385C verification letter as an alternative to the CP261? My understanding is that it serves the same purpose for tax filing, but I'm not sure if it's easier to obtain or if you run into the same runaround when requesting it. Also, for those who used the third-party services mentioned here - were you able to use the documentation they provided directly with your tax preparer, or did you still need additional IRS confirmation? This whole situation is so frustrating. The IRS creates these requirements but then makes it nearly impossible to actually comply with them!
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GalacticGuru
•I'm in a similar boat and feel your pain! Just wanted to share that I successfully got a 385C verification letter about 6 weeks ago after going through this same mess. The 385C is definitely easier to obtain than chasing down a lost CP261, but you still have to get through to the right IRS department. When you call the Business & Specialty Tax Line (800-829-4933), specifically ask for the "S Corporation Verification Letter" or "Form 385C" rather than mentioning CP261. For some reason, that seemed to get me routed to someone who could actually help. The agent I spoke with was able to generate and email the 385C within 24 hours. It includes your EIN, effective date of S-Corp election, and official IRS acknowledgment - everything your tax preparer needs. My CPA accepted it without any issues and we were able to file our S-Corp return. Definitely try multiple approaches like you're planning. The direct mail to Cincinnati is smart - I wish I had known about that option earlier. Good luck!
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Aurora St.Pierre
I went through this exact same nightmare with my S-Corp election last year! After months of getting nowhere with phone calls, here's what finally worked for me: 1. **Document everything** - Keep a log of every call you make with dates, times, and who you spoke with. This becomes crucial evidence later. 2. **File Form 911 with the Taxpayer Advocate Service** - This is their official request for assistance form. You can download it from irs.gov or call 877-777-4778. Given that you're past filing deadlines and have made multiple unsuccessful attempts, you definitely qualify. 3. **Try the "entity determination" route** - When calling the IRS, instead of asking about Form 2553 or CP261, ask to verify your "entity classification for tax purposes." This sometimes routes you to a different department that can actually see your election status. 4. **Consider filing a complaint** - If all else fails, you can file a complaint with the Treasury Inspector General for Tax Administration (TIGTA) at tigta.gov. They investigate IRS service issues and can sometimes get things moving when nothing else works. The key is persistence and trying multiple angles simultaneously. Don't rely on just phone calls - use the written requests to Cincinnati that others mentioned too. The paper trail will be important if you need to prove your good faith efforts later. Hang in there - I know how maddening this process is, but you will get through it!
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Yara Sayegh
•This is incredibly thorough advice! I especially appreciate the tip about using "entity determination" language when calling - that's such a smart way to potentially get routed to someone who can actually help instead of getting the usual runaround. The Form 911 suggestion is gold too. I had no idea there was an official form for requesting TAS assistance. That seems much more official than just calling them and hoping they can help. One quick question - when you filed Form 911, how long did it take for TAS to get back to you? And were they actually able to resolve your S-Corp election issue, or did they just help you navigate the regular IRS channels more effectively? I'm definitely going to start that documentation log right away. Looking back, I realize I should have been doing this from the beginning, but better late than never!
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Dmitry Sokolov
I've been following this thread as someone who went through a nearly identical situation with my LLC's S-Corp election. After 8 weeks of phone tag with the IRS and mounting stress, I finally got resolution using a combination of the strategies mentioned here. What ultimately worked was a multi-pronged approach: I filed Form 911 with the Taxpayer Advocate Service, sent a certified letter to the Cincinnati office requesting duplicate confirmation, AND kept calling the IRS using the "entity determination" language suggested by Aurora St.Pierre. The TAS caseworker was assigned within 10 days and became my advocate with the IRS. Meanwhile, the Cincinnati office responded in about 5 weeks with confirmation that they had processed our election but the CP261 was sent to an incorrect address due to a clerical error on their end. The key insight I learned: the IRS has serious internal communication issues between departments. Sometimes your election IS processed but the notification system fails. Having multiple channels working simultaneously increases your chances of finding the right person who can access your records. For anyone still struggling with this - don't give up! Document everything, use multiple approaches at once, and remember that TAS is there specifically for situations like this where normal IRS channels have failed. They have authority that regular customer service reps don't have. Good luck to everyone dealing with this bureaucratic nightmare!
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Mikayla Davison
•This is exactly the kind of comprehensive approach I needed to hear about! It's so reassuring to know that someone actually got through this maze successfully. The fact that your election WAS processed but just sent to the wrong address due to IRS error is both infuriating and validating - it confirms what many of us suspected about their internal issues. I'm particularly encouraged by your timeline - 10 days for TAS assignment and 5 weeks for Cincinnati response gives me realistic expectations instead of just hoping for a miracle. The multi-pronged approach makes so much sense too, since you never know which channel will actually connect with the right person who has access to your records. Starting my Form 911 application today and getting that certified letter ready for Cincinnati. Thanks for sharing your success story - it gives the rest of us hope that there actually is light at the end of this tunnel!
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Natalie Khan
I'm dealing with this exact same issue right now and this thread has been incredibly helpful! My LLC elected S-Corp status in March and we're now in the same nightmare of missing CP261 and getting nowhere with phone calls. Based on all the advice here, I'm planning to take a shotgun approach: filing Form 911 with TAS, sending a certified letter to the Cincinnati office, and trying the "entity determination" language when calling. It's frustrating that we have to work this hard just to get basic confirmation from the IRS, but at least now I have a roadmap. One question for those who successfully resolved this - did your tax preparers have any issues accepting the alternative documentation (like the 385C or TAS correspondence) in place of the original CP261? I want to make sure whatever I eventually receive will actually be sufficient for filing purposes. Thanks to everyone who shared their experiences. It's oddly comforting to know this is a widespread issue and not just our accountant's mistake!
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StarStrider
•Welcome to the club nobody wants to be in! I'm also navigating this S-Corp election nightmare right now. Your shotgun approach is exactly what I'm planning too after reading through all these experiences. To answer your question about tax preparers - I actually just spoke with my CPA yesterday about this exact concern. She said that both the 385C verification letter and official TAS correspondence are absolutely acceptable for filing purposes. In fact, she mentioned that many preparers are seeing these alternative documents more frequently now due to the widespread CP261 delivery issues. The key is making sure whatever documentation you receive clearly shows your EIN, business name, effective date of election, and some form of IRS acknowledgment. The 385C specifically includes all of these elements, which is why it's considered equivalent to the CP261 for tax filing purposes. One thing I learned from my preparer - if you end up having to file before getting any IRS confirmation, you can still proceed with filing as an S-Corp as long as you include that explanatory statement others mentioned and attach copies of your Form 2553 submission proof. The IRS can reconcile everything on the back end if needed. Good luck with your multi-pronged approach! Hopefully one of us will have good news to report back soon.
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Emma Thompson
I've been lurking on this thread because I'm dealing with the exact same S-Corp election nightmare! Filed Form 2553 back in January, never received CP261, and have been stuck in IRS phone hell for months. Reading through everyone's experiences has been both frustrating and reassuring - frustrating to see how widespread this problem is, but reassuring to know I'm not alone and that there are actually solutions that work. I'm definitely going to try the multi-pronged approach that several people have had success with: Form 911 with TAS, certified letter to Cincinnati, and using the "entity determination" language when calling. The fact that multiple people have gotten results this way gives me hope. One thing I wanted to add based on my research - if you're working with a tax preparer, make sure they understand the Revenue Procedure 2013-30 requirements for late election relief. Even if your Form 2553 was submitted on time, the IRS may still require the late election format if they can't locate your original submission in their system. Thanks to everyone who shared their stories and solutions. This thread should be required reading for anyone dealing with S-Corp election issues!
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Liam McConnell
•Emma, I'm so glad you found this thread helpful! It's been a lifesaver for me too. I was feeling completely lost before reading everyone's experiences and solutions. Your point about Revenue Procedure 2013-30 is really important - I hadn't considered that the IRS might require the late election format even for timely submissions they can't locate. That's definitely something I need to discuss with my tax preparer to make sure we're covered on all bases. I started my Form 911 application yesterday after reading Dmitry's success story, and I'm preparing my certified letter to Cincinnati today. The multi-pronged approach really seems to be the key since you never know which channel will connect you with someone who can actually access your records. One thing I learned from calling yesterday (using the "entity determination" language Aurora suggested) - when they inevitably say they need to transfer you, ask for the direct number of the department they're transferring you to. That way if you get disconnected, you can call back directly instead of starting over with the main line. Small tip, but it saved me some frustration! Fingers crossed that between all of us trying these approaches, we'll start seeing some success stories soon. Keep us posted on your progress!
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Carmen Lopez
I'm going through this exact same situation and this thread has been a goldmine of information! My LLC elected S-Corp status in February and we're now dealing with the missing CP261 nightmare too. After reading through all these experiences, I'm convinced the multi-pronged approach is the way to go. I've already started documenting all my previous calls (wish I had done this from the beginning!) and I'm preparing to file Form 911 with TAS while simultaneously sending that certified letter to the Cincinnati office. The "entity determination" language tip from Aurora is brilliant - I tried it this morning and actually got transferred to someone who seemed more knowledgeable, though they still couldn't locate our election. At least it felt like progress compared to the usual runaround! One thing I wanted to mention - my tax attorney suggested also requesting a "Entity Classification Election Acknowledgment" when calling, as this is sometimes easier for IRS reps to locate in their system than searching for Form 2553 specifically. It's the same information but using different terminology that might get you routed to someone who can help. Thanks to everyone who shared their stories and solutions. It's incredibly helpful to know we're not alone in this bureaucratic maze and that there are proven paths to resolution!
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Philip Cowan
•Carmen, that's a fantastic additional tip about requesting an "Entity Classification Election Acknowledgment"! I hadn't heard that terminology before, but it makes perfect sense that using different language might get you routed to a different department with better access to the records. I'm also dealing with this S-Corp election mess (filed in January, still no CP261) and have been following all the advice in this thread. It's amazing how many of us are going through the exact same nightmare - really shows how broken the IRS notification system is right now. I love that you're taking the comprehensive approach with TAS Form 911 and the Cincinnati letter. I did the same thing last week and I'm cautiously optimistic. The documentation tip is so important too - I've started keeping a detailed log of every interaction, including the new terminology you mentioned. One small addition to your strategy - when you call and use the "Entity Classification Election Acknowledgment" language, also have your Form 2553 filing date ready along with any confirmation numbers from when it was submitted. I found that having those specific details helped the representatives take the request more seriously. Keep us posted on your progress! With so many people trying these proven approaches, hopefully we'll start seeing more success stories soon.
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Clarissa Flair
I'm currently going through this exact same nightmare! Filed our S-Corp election in March and have been stuck in IRS limbo for months with no CP261. This thread has been incredibly valuable - it's both frustrating and reassuring to see how widespread this issue is. I'm planning to implement the multi-pronged approach that several people have had success with: filing Form 911 with TAS, sending a certified letter to Cincinnati, and using the strategic language tips when calling. The "entity determination" and "Entity Classification Election Acknowledgment" terminology suggestions are brilliant - I tried the entity determination approach yesterday and actually got transferred to someone more knowledgeable for the first time in weeks. One additional tip I learned from my tax attorney: when documenting your calls (which everyone should absolutely be doing), include the employee ID numbers if the representatives provide them. This can be helpful if TAS or Cincinnati needs to reference your previous attempts when working on your case. The success stories from Dmitry, Victoria, and others give me hope that persistence with multiple channels really does pay off. Starting my Form 911 application today and getting that certified letter ready for Cincinnati. Thanks to everyone who shared their experiences - this community support makes navigating this bureaucratic nightmare much less isolating!
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