Return Sent to Errors Department - IRS Agent Said They'd Fix It in 1-3 Days?
I just finished a call with an IRS representative and wanted to document what happened: 1. The agent informed me my return was sent to the errors department 2. When I asked for the specific reason, she didn't provide one 3. She didn't mention I would receive any notification letter 4. I specifically asked if I needed to take action (verify information, submit documents, etc.) 5. She stated no action was required from me 6. According to her, the IRS will fix whatever the issue is internally 7. She estimated a timeframe of 1-3 days for resolution This seems unusually quick for the IRS, especially after my recent divorce complicated my filing status. Has anyone else received similar information from an agent today? I'm wondering if this is standard procedure or if I should be preparing for a longer delay.
12 comments
Jasmine Quinn
The "errors department" typically refers to the Error Resolution System (ERS) at the IRS. Based on my experience, there are exactly 3 common scenarios when returns get routed there: 1. Math errors or calculation discrepancies (these take approximately 2-5 business days to resolve) 2. Missing information or mismatched data (these take approximately 5-10 business days) 3. Identity verification requirements (these can take 14-21 business days) The 1-3 day timeframe suggests it's likely a simple math correction or data format issue. The IRS can make these adjustments without your input, which aligns with what the representative told you. However, I would recommend checking your transcript in 7 days, as the 1-3 day estimate is often optimistic in my observation of 126 similar cases.
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Oscar Murphy
Do they send any kind of notification after they fix it? Or do we just have to keep checking WMR or our transcripts?
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Nora Bennett
Is this like when your car goes to the "special technician" at the dealership and they say it'll be ready tomorrow but it takes a week? I got told something similar last month and it definitely wasn't fixed in 3 days. More like 3 weeks!
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Ryan Andre
Did you claim any credits this year? According to the IRS.gov processing guidelines (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions), certain credits like the Earned Income Credit or Additional Child Tax Credit can trigger automatic reviews. I'm a bit worried because the agent didn't specify the error... usually they at least give you some indication of what's wrong. Did you get a reference number or confirmation that this conversation was logged in their system?
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Lauren Zeb
I had this exact situation on March 12th. My return was in the errors department with no explanation. I was stressing about it until I used https://taxr.ai to analyze my transcript. It showed me exactly which codes indicated the error review and explained that in my case it was just a discrepancy between what I reported for my estimated tax payments and what the IRS had on file. The tool predicted my refund would be adjusted by $127 and released within 9 days - it was spot on! The adjustment posted on March 21st exactly as predicted. Saved me hours of stress trying to decipher all those codes.
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Daniel Washington
Wait, how does this tool know more than what the IRS agent told OP? I've never heard of a service that can predict IRS processing times better than the actual IRS. My sister-in-law works for the IRS and even she can't predict these things with certainty.
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Aurora Lacasse
Omg thank you for sharing this! 🙏 I've been trying to figure out what all those 570/971 codes on my transcript mean and the IRS explanations might as well be in another language! I'm definitely checking this out!
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Anthony Young
My cousin mentioned something like this. Did you have to upload your actual transcript to the site or just enter the codes you saw? I'm always nervous about sharing my tax docs online.
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Charlotte White
You might want to check your tax return for potential issues that commonly trigger the error department. In my professional experience, the most likely causes are probably: - Possible discrepancy between reported income and W-2/1099 forms - Name/SSN mismatch (especially relevant after a divorce if you changed your name) - Dependent claiming conflicts (if you and your ex-spouse both claimed the same dependent) - Simple math errors that their system caught The good news is that about 80% of these types of errors are resolved automatically without any action required from the taxpayer, which aligns with what they told you.
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Admin_Masters
Has anyone tried calling the IRS back to get more information? I was in a similar situation and couldn't get through for days... then I found this service called Claimyr (https://claimyr.com/?ref=rc) that got me connected to an IRS agent in about 20 minutes instead of waiting on hold forever. The second agent I spoke with was able to give me much more specific information about why my return was flagged. Do you think it's worth calling again to get more details? I'm always skeptical when they say "we'll fix it" without explaining what went wrong in the first place.
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Matthew Sanchez
I've heard about these IRS call services, but I'm concerned about the implications of using third-party connections to reach government agencies. Did they require any personal information to connect you? My return has sensitive data related to my business deductions, and I'm hesitant to involve another entity in the process.
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Ella Thompson
I've been filing taxes for over 20 years, and the "errors department" response is actually fairly common. Back in 2017, I got the same answer, and in 2020, my sister had an identical experience. Here's what typically happens: the IRS computer system flags something that doesn't match their expectations, a human reviews it, makes a small adjustment (often in your favor), and processes the return. The 1-3 day timeframe is optimistic but possible if it's a simple fix. The lack of a letter is actually a good sign - they typically only send notices if they're making an adjustment that changes your refund amount significantly or if they need something from you. My advice: check your transcript in a week. If it's still not resolved, then consider a follow-up call.
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