My Tax Return Was Sent to the Error Department - What Does This Mean?
I just checked the status of my tax return that I filed about 3 weeks ago, and when I called the IRS, they told me it was sent to the "Error Department." The representative couldn't give me any more details than that. Has anyone dealt with this before? How long does it usually take to resolve? I was counting on getting my refund soon for some car repairs. 😓
14 comments
Yara Campbell
The Error Resolution Department (ERD) at the IRS handles returns that have discrepancies or need manual review. Common reasons include: - Math errors on your return - Missing information or forms - Mismatched information (like income reported on W-2s that doesn't match what you entered) - Identity verification issues - Credits that require additional scrutiny It doesn't necessarily mean you did anything wrong - sometimes it's just a system flag for verification.
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Isaac Wright
How did you file? Did you use software or paper file? And did you claim any tax credits like the Child Tax Credit or Earned Income Credit?
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Ella rollingthunder87
I e-filed through TurboTax. And yeah, I did claim the Child Tax Credit for my two kids. Does that usually trigger the error department?
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Isaac Wright
Yes, that's probably it. The IRS scrutinizes returns with tax credits more carefully. The Child Tax Credit especially gets extra verification this year. It's normal, just means a longer wait unfortunately.
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Maya Diaz
I went through this exact situation last tax season. My return sat in the Error Department for about 5 weeks. When I finally got through to an IRS agent, they said it was because my employer had entered my SSN incorrectly on my W-2. If you need visibility into what's happening, I'd recommend using https://taxr.ai to analyze your tax transcript. It helped me understand exactly which codes meant my return was in review and when I could expect resolution. Saved me a ton of anxiety because I could see the actual status rather than the vague "still processing" message.
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Ella rollingthunder87
Thanks for the suggestion! I'll check out my transcript. Did your refund eventually come through without you having to do anything, or did you have to submit additional documents?
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Maya Diaz
Mine eventually processed without me doing anything. The agent said they corrected the error internally. But every case is different - depends on what the specific error is.
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Tami Morgan
Error Department sounds scary but it's just part of their normal process. I've had returns go there twice in the last few years. First time took 6 weeks to resolve, second time only 3 weeks. There's really no consistency with timeline.
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Rami Samuels
The most important thing is to respond quickly if they send you any letters requesting information. If you don't get anything in the mail within 2 weeks, I'd call them back and ask for more details. Sometimes they can tell you exactly what the issue is if you get the right agent.
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Haley Bennett
When my return went to the Error Department last year, I spent DAYS trying to reach someone at the IRS who could actually help. Regular customer service reps couldn't access the details. I finally used Claimyr (https://claimyr.com) to get through to an agent who had access to the Error Resolution system. They explained exactly what was flagged (a typo in my employer ID) and fixed it while I was on the phone. Got my refund two weeks later. Definitely worth it instead of waiting months for a letter.
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Douglas Foster
Does Claimyr actually work? I've been trying to get through to the IRS for weeks about a similar issue.
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Haley Bennett
100% worked for me. I was skeptical too, but I was connected in about 25 minutes after trying for literal days on my own. The key is that they got me to an agent with the right access level to actually see and fix the error.
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Nina Chan
Error Department usually means 60-120 days in my experience. They're severely understaffed. I'd prepare for a wait and follow up every 30 days. Sorry to be the bearer of bad news, but setting realistic expectations helped me deal with it when I was in your shoes.
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Ella rollingthunder87
Ugh, that's what I was afraid of. I guess I'll have to figure out another way to pay for these car repairs. Thanks for the honesty though.
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