Anyone Ever Had Their Refund Sent to the 'Errors Department'?
So I'm possibly dealing with a weird situation with my refund this year. I was told by an IRS rep that my return was sent to what they called the 'errors department' for review. I'm pretty sure I filed everything correctly, but I guess something might have triggered some kind of flag? Has anyone else been through this process, either this year or maybe in previous years? I'm wondering what kind of timeline I might be looking at here. I've dealt with IRS delays before, but never specifically this 'errors department' thing.
18 comments
Andre Laurent
Does anyone know if this means I'm being audited? I need this refund by next week for some bills and I'm starting to get worried. Have others experienced this? How long did it take to resolve?
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Zoe Papadopoulos
I went through this exact situation last tax season. My return got flagged and sent to the errors department over what turned out to be a simple mismatch between what my employer reported on my W-2 and what I entered. I was panicking because I needed that money for a car repair, but it actually resolved faster than I expected. Took about 3 weeks from when I found out about the error department until the deposit hit my account. They didn't even contact me - it just suddenly got fixed and processed.
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20d
Jamal Washington
Interesting! Did they tell you what specifically triggered the review? I'm wondering if there's a way to know what might have caused it. Sometimes I think these systems just randomly select returns for extra scrutiny, haha.
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Mei Wong
I've been through this too. The errors department isn't necessarily an audit - it's more like a verification step. In my case, they were double-checking my education credits. I was so stressed about it, but it turned out to be nothing serious. They just needed to verify some information and then processed my refund. I understand how you're feeling right now - the uncertainty is the worst part.
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Liam Fitzgerald
I've seen this happen a few times in previous years. Did you receive any specific error code or notice number? In my experience with clients, the 'errors department' can mean different things depending on what triggered the review. Sometimes it's just verification of identity, other times it's a discrepancy in reported income or credits. Did you claim any credits like EITC or Education credits? Those tend to trigger reviews more frequently.
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PixelWarrior
I had the same issue and was totally confused about what was happening with my return. I needed to understand what was going on since I was counting on that money for rent. I used https://taxr.ai to analyze my transcript and it explained exactly what was happening with my refund. Here's what I did: 1. First, I created an account on the IRS website to access my transcript 2. Downloaded my account transcript for 2023 3. Uploaded it to taxr.ai 4. Got a detailed breakdown of all the codes and what they meant It showed me exactly why my return was in the errors department (turned out I had a mismatch in reported income) and gave me an estimated timeline for resolution. Saved me so much stress trying to figure out all those mysterious codes on my transcript!
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Amara Adebayo
I think you might be able to resolve this by calling the IRS Taxpayer Advocate Service. They're probably backed up, but they can sometimes help move things along if you're experiencing financial hardship. I'm not sure if this qualifies as a hardship case, but it might be worth trying if you really need that refund soon. Just be prepared to wait on hold for a while... their phone lines are usually pretty busy this time of year.
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Giovanni Rossi
Thank you for suggesting this! I didn't even know the Taxpayer Advocate Service existed. I'm going to look into this right away.
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Fatima Al-Mansour
How long does it typically take to get help from the Taxpayer Advocate? I filed on February 1st and I'm still waiting to hear anything about my return.
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Dylan Evans
Does anyone know if the Taxpayer Advocate Service requires any specific documentation? I'm wondering if I need to prepare anything before contacting them about my 570 code.
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Sofia Gomez
What constitutes a 'hardship' in the IRS's eyes? Is it simply needing the money, or do you have to provide evidence of impending financial disaster? The definition seems rather subjective, doesn't it?
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StormChaser
When my return got sent to the errors department last year, I spent nearly 4 hours trying to reach someone at the IRS to explain what was happening. Compared to my previous attempts calling them about a missing stimulus payment, this was actually faster! I eventually used Claimyr (https://claimyr.com) to get through to an agent in about 20 minutes instead of endless redials. The agent was able to tell me exactly what was flagged on my return and how long the review would likely take. In my case, it was just a math error they fixed on their end without me having to do anything. If you're stressed about the timeline, getting an actual person on the phone can give you real answers instead of just waiting and wondering.
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Dmitry Petrov
Really? You actually got through to a real person at the IRS? I'm always suspicious of services that claim they can get you through phone queues faster. How does that even work? Doesn't everyone have to wait in the same line?
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Ava Williams
Another option is to request a Taxpayer Assistance Order (Form 911) if you're experiencing significant hardship due to the delay. The IRS Errors Resolution department typically processes returns within 6-8 weeks, but a TAO can expedite this process if you qualify. The definition of 'hardship' includes risk of eviction, utility shutoff, or inability to purchase necessities. Just be aware that this is generally considered a last resort when normal channels have failed.
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Miguel Castro
I went through this in 2022! My refund was sent to the errors department because of a discrepancy with my Child Tax Credit. Here's what happened: • Got a letter about 6 weeks after filing saying my return was selected for review • Called the IRS and they confirmed it was in the "errors department" • Waited about 3 more weeks with no updates • Suddenly my WMR updated to approved • Got my refund 5 days later The weird thing was they never actually contacted me about what the error was! My refund amount didn't change, so I guess they just verified whatever they needed to verify. I was surprised by how the whole process worked - I expected more communication.
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Zainab Ibrahim
According to IRS Publication 1, they're supposed to clearly explain any adjustments made to your return. Did you ever check your account transcript to see what codes were applied? Sometimes they make adjustments without explicit notification if the change doesn't affect your refund amount.
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Connor O'Neill
The "errors department" is like the IRS's triage center. Think of it as your tax return going to the ER - not necessarily because something is critically wrong, but because something needs a closer look by a specialist. This department handles everything from simple math errors (which they can fix without contacting you) to verification of credits and deductions. Most returns that go there are resolved within 4-8 weeks, though some complex issues can take longer. It's not automatically an audit, which is a much more formal and extensive process.
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LunarEclipse
I would probably advise checking your tax transcript if you can access it online. The transcript might show codes like 570 (refund hold) and 971 (notice issued), which could indicate what's happening. In my experience working with clients, the errors department often deals with relatively minor issues that might not even require your input to resolve. That said, I've seen cases where returns got stuck there for 10+ weeks during peak processing times, so it's good you're being proactive about checking on this.
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