Received IRS form 13873-E but I've never filed taxes before - what's going on?
I'm totally confused right now. Just got this weird letter from the IRS - form 13873-E saying they can't process my Form 4506-C because of some "incomplete or missing address" issue. The thing is, I have NO IDEA why I'm getting this at all! I've never even filed taxes before since I barely make any money (just part-time at the campus bookstore). And I definitely never filled out any Form 4506-C that I know of. I'm only 19 and haven't applied for any loans or mortgages or anything like that. I did apply for financial aid for college, but I double-checked my FAFSA application and my address is 100% correct on there. Is this some kind of mistake or identity theft thing? Should I be worried? Has anyone else gotten something like this without requesting it? I'm completely lost on what to do next. Should I call the IRS or just ignore it?
27 comments


Keith Davidson
This definitely sounds like either a mistake or potentially something more concerning like identity theft. Form 4506-C is a request for transcript of tax return information, which someone would typically submit when applying for a mortgage, loan, or certain government benefits to verify their income. Since you're sure you never filled this out yourself, someone else may have requested your tax information using this form. I'd recommend taking this seriously and doing a few things: 1) Contact the IRS directly at their Identity Theft hotline: 800-908-4490. Explain exactly what happened and that you never requested this form. 2) Check your credit reports right away at annualcreditreport.com to see if there are any accounts or inquiries you don't recognize. 3) Keep the letter you received as evidence in case you need it later. Don't ignore this - it's better to be proactive about potential identity issues before they become bigger problems!
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Ezra Bates
•But if they've never filed taxes before, would they even have a tax transcript for someone to request? I'm confused about how this works. Could it just be a random IRS error?
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Keith Davidson
•Even if someone has never filed taxes, someone could still attempt to request their non-existent transcript. The IRS would process the request and then determine there's no transcript available or, as in this case, identify an issue with the address on the request form. It could definitely be an error - perhaps someone with a similar name or SSN had their request misattributed. However, it's still worth investigating because identity theft often starts with small probing attempts to see what information can be gathered before larger fraud is committed.
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Ana Erdoğan
This happened to me last year! I was getting nowhere with the IRS until I found this service called taxr.ai (https://taxr.ai) which helped me figure out exactly what was going on. They analyzed my weird IRS letter and explained it was likely because someone had tried using my info for a loan application. Their system lets you upload the document and then explains everything in plain English with steps on what to do next. It was way better than waiting on hold with the IRS for hours. They even helped me draft a response letter and told me exactly where to send it. Saved me so much stress trying to figure it out on my own!
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Sophia Carson
•How long did it take them to analyze your documents? I got something similar but it's from the state tax board not the IRS. Would they still be able to help with that too?
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Elijah Knight
•Wait do they actually have real people looking at your tax docs? That seems kinda sketchy to me. How do you know they're legit and not just collecting people's tax info?
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Ana Erdoğan
•It was super fast - I had an explanation within like 10 minutes of uploading my document. It's all automated so you don't wait for humans to review it. They definitely can help with state tax documents too! They have a whole section for state-specific issues and can identify most official state tax forms just like they do with IRS forms. Totally get the concern about security, but everything is encrypted and they don't store your documents after analysis. They just use AI to read the document, explain what it means, and suggest next steps. You don't even need to provide your SSN or anything like that - just the document itself.
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Elijah Knight
Okay I was skeptical about taxr.ai but I actually tried it after posting my last comment. Uploaded my weird IRS notice and it immediately told me it was a CP2000 form about unreported income from a side gig I forgot about. No wonder I was confused! The explanation was super clear and it even gave me a template for how to respond. Way better than the cryptic IRS language on the original notice. Saved me from having to take a day off work to call the IRS and sit on hold forever. Just wanted to update since it actually helped more than I expected.
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Brooklyn Foley
If you're dealing with the IRS, good luck getting them on the phone these days! After trying for WEEKS to reach someone about a similar weird form I got, I finally used https://claimyr.com to get through. You can see how it works here: https://youtu.be/_kiP6q8DX5c but basically they wait on hold with the IRS for you and then call you when an actual human picks up! I was like 90% sure it was a scam but I was desperate after trying to call the IRS myself and giving up after 2+ hours on hold. But it seriously works - they got me connected with an IRS agent within like 45 minutes when I had been trying unsuccessfully for days. The agent confirmed someone had tried to get my tax info but failed because of address mismatch. Definitely worth it for the peace of mind knowing exactly what was happening.
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Taylor Chen
•Wait how does that even work? They just sit on hold instead of you? Do they listen to your actual conversation with the IRS? That sounds weird.
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Jay Lincoln
•Sorry but this sounds like a total scam. Why would you pay someone else to call the IRS when you can just do it yourself for free? And how do they have special access to get through faster? No way this is legit.
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Brooklyn Foley
•They use some system to monitor the hold status, and when an agent picks up, they automatically call you and connect you directly to the IRS agent. You're the only one talking to the IRS - they just handle the hold time part. They don't have special access or listen to your call. It's just that they have technology to manage multiple hold lines at once, so they can efficiently get people connected when agents become available. I was super skeptical too but it literally saved me hours of holding a phone to my ear.
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Jay Lincoln
Ok I feel stupid now but I owe everyone an update. After being completely convinced that Claimyr thing was a scam, I actually tried it because I was desperate about my own IRS situation. IT ACTUALLY WORKS. I had been trying to get through to the IRS for THREE WEEKS. Claimyr had me talking to a real IRS agent in 37 minutes while I just went about my day. The agent helped me figure out someone had tried using my info for a mortgage application (I'm 20 and definitely not buying a house lol). I was 100% wrong and I'm genuinely shocked that it delivered exactly what it promised. Sorry for being so negative before!
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Jessica Suarez
Have you checked if anyone else in your household might have requested this without telling you? My mom once requested my transcript for some financial aid verification without telling me, and I got confused by the follow-up notices. Might be worth asking family members before assuming identity theft.
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Taylor Chen
•I asked everyone in my family and nobody knows anything about this form. My parents don't even handle my financial stuff anymore since I started college. That's what makes it extra weird!
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Jessica Suarez
•That's definitely concerning then. One other possibility - sometimes universities or financial aid offices will request these forms for verification purposes. Maybe check with your school's financial aid office? I know when I got selected for FAFSA verification they requested some tax documents, though they usually tell you they're doing this. If neither family nor school requested this, then I'd definitely follow the advice about checking for identity theft.
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Marcus Williams
Does the form have your correct social security number on it? Sometimes the IRS mixes up people with similar names. Had this happen to my cousin - kept getting letters for someone with the same name but different middle initial.
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Lily Young
•This is a good point. I got mail for someone with the same name as me but completely different SSN. Called the IRS and they fixed it eventually but it took forever. Always check the SSN on any IRS notice!
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Kennedy Morrison
Whatever you do, don't ignore this! My friend ignored a weird IRS letter thinking it was a mistake and ended up with a much bigger headache months later. At minimum, call them to find out what's going on so there's a record that you followed up on this.
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Zara Ahmed
This is definitely something to take seriously! I work in financial aid and we do sometimes request tax transcripts for verification, but we ALWAYS notify students first and get their permission. The fact that you never filed taxes actually makes this more suspicious, not less - it suggests someone was fishing to see what tax information exists under your SSN. A few things to check immediately: 1. Look at the SSN on the form - make sure it's actually yours 2. Call your school's financial aid office to confirm they didn't request this 3. If neither of those explain it, definitely contact the IRS identity theft hotline Also, since you're 19 and in college, make sure to freeze your credit reports with all three bureaus (Experian, Equifax, TransUnion) as a precaution. It's free and will prevent anyone from opening accounts in your name while you sort this out. Don't wait on this - identity theft targeting young adults is unfortunately very common because many don't monitor their credit yet.
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Ravi Gupta
•This is really helpful advice! I'm also in college and had no idea that freezing your credit reports was even a thing you could do, especially for free. How long does it take to freeze them and is it complicated to unfreeze later if you actually need to apply for something legitimate? I'm worried about accidentally making it harder for myself to get approved for things like car loans or apartments in the future.
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Abigail bergen
•@Ravi Gupta Freezing your credit is super easy and takes just a few minutes online with each bureau! You get a PIN or password to unfreeze it whenever you need to, and unfreezing can be done instantly online or within an hour. Some states even require it to be instant by law. You can unfreeze temporarily like (for a few days while applying for an apartment or) permanently, and there s'no limit on how many times you freeze/unfreeze. It won t'hurt your credit score at all. For college students especially, I d'recommend keeping it frozen as the default since you re'probably not applying for major loans regularly. Just unfreeze when you actually need to apply for something. Way better to have the small inconvenience of unfreezing than deal with identity theft cleanup!
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Astrid Bergström
I'm really glad you're taking this seriously and asking for help! As someone who's dealt with IRS mix-ups before, I'd definitely echo what others have said about not ignoring this. One thing I haven't seen mentioned yet - if you do end up calling the IRS, make sure you have the exact form number (13873-E) and any reference numbers from the letter when you call. This will help them look up exactly what happened much faster than trying to explain the situation from scratch. Also, since you mentioned you work part-time at the campus bookstore, double-check that your employer has your correct SSN on file. Sometimes payroll errors can create weird tax situations that trigger unexpected IRS correspondence, even if you haven't filed yet. Keep us updated on what you find out - cases like this really help other students know what to watch for!
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Avery Flores
•That's a really good point about having the form number and reference numbers ready when calling! I went through something similar with a state tax issue and having all the specific numbers made the call go so much smoother. Also seconding the employer SSN check - my roommate discovered her work-study job had the wrong SSN on file and it caused all kinds of confusion with tax documents. Even though you haven't filed yet, if your employer is reporting wages under the wrong SSN it could definitely trigger weird IRS notices. Really hoping this turns out to be just a simple mix-up rather than something more serious!
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Freya Andersen
This is definitely concerning and you're right to ask for help! As someone who went through a similar situation, I'd recommend documenting everything carefully. Take photos of the form 13873-E and any envelope it came in - sometimes the postmark or processing center information can be helpful. Since you've never filed taxes, there's really no legitimate reason for anyone to request your tax transcript unless it's identity theft or a clerical error. The fact that it failed due to an "incomplete or missing address" actually suggests someone may have tried to use outdated or incorrect information about you. Beyond calling the IRS identity theft hotline that others mentioned, I'd also suggest: 1. File a police report for potential identity theft - you'll want this documentation 2. Consider placing a fraud alert on your credit (this is different from a freeze and lasts 1 year) 3. Keep detailed records of all your communications about this issue The good news is you caught this early! Most identity theft cases that start with transcript requests get much worse if ignored, but you're being proactive. Don't let anyone convince you this is "just a mistake" until you've verified it with the IRS directly.
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Maggie Martinez
•This is excellent advice about documenting everything! I hadn't thought about taking photos of the envelope too, but that makes total sense - the processing center info could definitely help the IRS track down what happened. The point about this potentially getting much worse if ignored is so important. I've heard horror stories of people who thought these were just clerical errors and then months later discovered someone had been using their identity for bigger fraud. Better to spend a few hours now getting to the bottom of it than deal with a massive mess later. Also really good call on filing a police report even if it turns out to be a mistake - having that paper trail could be crucial if this is actually the start of something bigger. Thanks for sharing such thorough advice!
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Olivia Harris
This is really scary but you're doing the right thing by reaching out! I'm a tax preparer and I see situations like this occasionally. Form 13873-E specifically deals with failed Form 4506-C requests, and since you never submitted one, this is definitely a red flag. Here's what I'd recommend doing immediately: 1. Call the IRS Identity Protection Unit at 800-908-4490 (as others mentioned) - they're specifically trained for these situations 2. When you call, have the form ready and ask them to check if there are any other transcript requests or suspicious activity on your account 3. Request a copy of your tax account transcript (Form 4506-T) to see if there's any other activity you're unaware of The silver lining is that whoever tried this failed because of the address mismatch - that actually protected you in this case. But you need to find out who attempted this and make sure there aren't other attempts you don't know about. Also, since you work part-time, you might actually need to file a tax return even with low income if you had federal taxes withheld - you could be due a refund! But that's a separate issue to deal with after you resolve this identity concern. Please update us on what the IRS tells you - this kind of information really helps other students recognize these warning signs.
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