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Sienna Gomez

Is IRS form 13873-E legitimate? Got one in the mail and confused

Title: Is IRS form 13873-E legitimate? Got one in the mail and confused 1 My husband and I just got this strange form 13873-E from the IRS yesterday saying they couldn't respond to our request without additional information and that we need to submit a new form 4506-C. The weird thing is we NEVER submitted any form 4506-C with our taxes this year! The letter also mentions something about incomplete information needed to release tax info to a third party. But we never authorized anyone to access our tax records??? I'm super confused and kind of worried this might be some kind of scam. Has anyone else gotten one of these forms? Is this a legitimate IRS form or should I be concerned? I tried googling but didn't find much helpful information about what this form actually means or what we're supposed to do with it.

Sienna Gomez

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8 This is a legitimate IRS form, but it's typically sent when someone (or a third party) has requested access to your tax transcripts. Form 13873-E is essentially a notification that there was a problem with a Form 4506-C that was submitted. Form 4506-C is the form used to request tax transcripts, and is often used by mortgage companies, lenders, or other financial institutions when you're applying for loans or other financial services. The most likely explanation is that a financial institution requested your transcripts but filled out the form incorrectly. Have either of you applied for a mortgage, refinance, loan, or any financial service recently? Many times these companies request your tax transcripts as part of their verification process, but they don't always make it clear to you that they're doing this.

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Sienna Gomez

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12 Oh wow, this makes so much sense now! We actually did apply for a home equity line of credit about three weeks ago. The loan officer did have us sign a bunch of forms but I don't remember specifically authorizing tax transcript access. Would they typically have us sign this 4506-C form as part of the application packet?

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Sienna Gomez

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8 Yes, that's almost certainly what happened. Mortgage companies and lenders routinely include Form 4506-C in their application packets. It's often bundled with many other forms you sign during the application process, so it's easy to miss or forget. They use it to verify the income you reported on your application matches what you reported to the IRS. What's likely happened is that the lender submitted the form but didn't complete it correctly, so the IRS couldn't process the request. I'd recommend contacting your loan officer and letting them know you received this notice. They'll probably need to submit a corrected 4506-C form.

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Sienna Gomez

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5 I went through something similar last year and found this amazing service called taxr.ai (https://taxr.ai) that helped me understand exactly what was happening with confusing IRS notices. I uploaded a picture of the form and it explained everything in plain English - turns out my mortgage company had requested my transcripts but filled out the form wrong. The tool also showed me exactly what to do next - in my case, I just needed to contact my lender and let them know they needed to resubmit their request. Saved me hours of stressing and calling the IRS!

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Sienna Gomez

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14 That sounds useful, but how does it actually work? Do you just upload the document and it gives you an explanation? I get so many confusing tax forms I can barely understand.

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Sienna Gomez

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19 I'm kinda skeptical... how would an app know the specific details of your situation? Does it just give generic advice or can it actually tell you what's happening with YOUR specific case?

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Sienna Gomez

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5 For the upload process, you just take a picture of the document and the AI analyzes all the text and fields. It then explains what each part means and gives you personalized next steps based on your specific situation - not just generic advice. It's way more than generic information - it actually reads your specific forms and notices. For example, with my 13873-E, it detected that it was related to a third-party transcript request and explained exactly which section was incomplete based on the codes marked on my form. It even identified that it was likely from my mortgage application based on the timing.

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Sienna Gomez

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19 Okay I was super skeptical about that taxr.ai thing but I decided to try it since I got a weird letter from the IRS too. I uploaded the image and holy crap it actually worked! It told me exactly what each paragraph meant and even explained that the specific codes on my form meant my lender had forgotten to check a certain box. I called my lender this morning with the exact info they needed to fix and they were impressed I knew exactly what was wrong! Definitely better than the 2 hours I spent on Google trying to figure it out myself. Just wanted to come back and say thanks for the recommendation.

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Sienna Gomez

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6 If you need to contact the IRS directly about this (which you probably should just to verify), good luck getting through to them. I spent 3 hours on hold last week before giving up. Then I found this service called Claimyr (https://claimyr.com) that got me connected to an actual IRS agent in less than 20 minutes. They have this system that navigates the IRS phone tree and waits on hold for you, then calls you when an actual human agent is on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c - seemed sketchy at first but it really worked. I was able to verify my tax situation without wasting an entire day on hold.

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Sienna Gomez

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17 How exactly does this work? Do they just call the IRS for you? I'm confused how they can get through faster than I can by calling directly.

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Sienna Gomez

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3 This sounds like total BS. There's no way to "skip the line" with the IRS. I bet they just use automated dialers which is probably against IRS rules anyway. Has anyone actually verified this works?

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Sienna Gomez

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6 They don't skip the line - they use technology that handles the waiting for you. Basically, their system calls the IRS, navigates through all the prompts, and then waits on hold. When an actual IRS agent picks up, their system calls you and connects you directly to that agent. You're still waiting the same amount of time, but you're not personally sitting on the phone listening to hold music. I understand the skepticism - I felt the same way. But it's a legitimate service that just handles the tedious part of waiting. I ended up getting through after about 45 minutes total wait time, but instead of being stuck listening to hold music, I was able to go about my day until they called me when an agent was on the line.

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Sienna Gomez

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3 Alright I need to eat my words. After calling BS on that Claimyr thing, I actually tried it today because I've been trying to reach the IRS for THREE DAYS about an amended return issue. The service actually worked exactly as described. I went about my day, and about 37 minutes later got a call connecting me directly to an IRS agent. Saved me from listening to that awful hold music and I was able to get my tax question resolved in one call. For what it's worth, the agent confirmed my situation with form 13873-E was legit - it was from a third party request where some information was missing.

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Sienna Gomez

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9 I work at a mortgage company and we request these transcripts all the time. Form 4506-C requests go directly to the IRS from the lender, and if something is incorrect (missing signature, wrong SSN, etc.) the IRS sends back that 13873-E form. Check all your loan paperwork - I guarantee you signed a 4506-C as part of your loan process. It's a standard form in almost every loan packet because we need to verify your income with the IRS. Just call your loan officer and let them know you got this form. They'll fix it and resubmit.

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Sienna Gomez

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1 Thanks so much for explaining! I just found the paperwork from the HELOC application and sure enough, there was a 4506-C in there. I'll contact the loan officer tomorrow. Do you know how long the resubmission process typically takes? We're hoping to close on this HELOC within the next 3 weeks.

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Sienna Gomez

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9 Once we resubmit a corrected 4506-C, it typically takes about 2-3 business days for the IRS to process it and send us the transcripts. As long as your loan officer submits the corrected form right away, this shouldn't delay your closing at all. If you're closing in 3 weeks, you have plenty of time. Just make sure to follow up with your loan officer to confirm they've resubmitted the form correctly.

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Sienna Gomez

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22 Does anyone know if these forms are ever used in identity theft attempts? I got something similar but I haven't applied for any loans recently, which makes me suspicious. Should I call the IRS fraud department?

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Sienna Gomez

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18 If you haven't applied for any loans or financial services, I'd definitely be concerned. While the form itself is legitimate, someone could be trying to fraudulently access your tax information. The IRS Identity Protection Specialized Unit can be reached at 800-908-4490. I'd give them a call ASAP.

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Paolo Ricci

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I've been a tax preparer for over 15 years and can confirm that Form 13873-E is absolutely legitimate. This form is sent when the IRS receives an incomplete or incorrect Form 4506-C (Request for Copy or Transcript of Tax Form). The most common reasons for receiving this notice are: - Missing or incorrect taxpayer signature - Wrong Social Security Number or Individual Taxpayer Identification Number - Incomplete address information - Missing dates or tax years Since you mentioned getting a HELOC application recently, that's almost certainly the source. Lenders routinely request tax transcripts as part of income verification, and it's very common for these forms to have minor errors that trigger the 13873-E response. I'd recommend calling your loan officer first thing Monday morning. They'll likely need to resubmit a corrected 4506-C form. In my experience, this is a very routine issue that gets resolved quickly once the lender fixes the paperwork. One tip: Keep a copy of the 13873-E form for your records, as your lender may ask for it to understand exactly what information needs to be corrected.

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