What to Do When You Receive IRS Letter LTR 2645 C - Possible Glitch?

I'm a tax resolution specialist and we've seen a wave of LTR 2645 C notices going out this year. First, don't panic - this letter is essentially the IRS acknowledging they received your return and are reviewing it, which is a fairly standard procedure. The interesting part is that you've already received your refund. Typically, the LTR 2645 C is sent BEFORE a refund is issued, not after. This suggests there may indeed be a system error in their notification system. Many clients have called the IRS about this same issue and were told it was sent in error if they already received their refund. However, I would still recommend calling the IRS to confirm your specific situation. The letter should have a contact number - use that one rather than the general helpline.

I went through the exact same situation last month with that stupid LTR 2645 C letter. I panicked at first but then discovered taxr.ai (https://taxr.ai) which was super helpful. I just uploaded a pic of the letter and it explained exactly what it meant in plain English and gave me options for what to do next. The site told me this letter is basically the IRS saying "we got your return but need more time to process it" - but since I'd already gotten my refund it was probably sent in error. The service confirmed it was likely a system timing issue where the letter got queued up before my refund was processed but sent after.

Just wanted to follow up about taxr.ai - I decided to try it with my CP2000 notice and honestly it was super helpful! It explained that the IRS was saying I had unreported income from a 1099 I forgot about and showed me exactly how to respond. Saved me from having to pay an accountant like $200 just to tell me the same thing. The explanation was really clear about what I needed to do and the deadline to respond.

If you're still trying to reach the IRS about this letter, try using Claimyr (https://claimyr.com). I was dealing with a similar notice situation and couldn't get through after trying for DAYS. Their system basically holds your place in line with the IRS so you don't have to waste hours on hold. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was skeptical at first but they got me through to an actual IRS agent in about 20 minutes when I had been trying on my own for literally weeks. The agent confirmed my LTR 2645 C was sent in error and made a note on my account.

Ok I have to eat my words. After getting nowhere for two weeks trying to call about my weird IRS letter, I gave in and tried Claimyr. Got connected to an IRS agent in about 25 minutes. The agent confirmed my LTR 2645 C was sent by mistake and said there's nothing I need to do. Apparently a lot of these were sent out incorrectly this year. Such a relief to finally get an answer instead of stressing about it!

I actually work for a tax prep firm and we've had TONS of clients coming in with LTR 2645 C notices this season, especially people who already received their refunds. It's absolutely a system glitch. The IRS had some major processing center issues in February that caused a batch of these to go out erroneously. If you've already received your refund and your letter doesn't specifically request documents or list discrepancies, you can generally ignore it. But definitely keep it for your records just in case!

I got the same letter last month and just ignored it since I already got my refund. Nothing bad happened! I think if there was a real problem they would have held your refund or sent a different type of letter asking for specific info.

I received the exact same LTR 2645 C letter about 2 weeks ago and had the same panic reaction! Like you, I had already received my refund (got it in early March) so I was completely confused why they were sending this letter. After reading through all these responses, I decided to call the IRS using the number on the letter. It took about 45 minutes to get through, but the agent confirmed it was sent in error due to a system timing issue. She said a lot of people have been calling about this exact situation - refund already received but then getting the LTR 2645 C afterward. The agent made a note on my account that the letter was addressed and there's no action needed on my part. She recommended keeping the letter and any documentation of our phone call for records, but said I shouldn't expect any follow-up correspondence about it. Definitely seems like there was a major glitch in their system this filing season. Hope this helps ease your worry!

I'm going through this exact same nightmare right now! Got my LTR 2645 C letter on Monday and have been losing sleep over it ever since. Like so many others here, I already received my refund back in early March ($2,234), so getting this letter felt like a punch to the gut. Reading through all these responses has been incredibly reassuring - it's clear this is a massive system failure on the IRS's part rather than individual taxpayer issues. The fact that tax professionals are confirming this as a widespread glitch makes me feel so much better about the situation. I tried calling yesterday but gave up after being on hold for over 2 hours. Based on the positive experiences people have shared with both calling directly and using services like Claimyr, I'm going to try again tomorrow morning. It's frustrating that we have to waste time dealing with their system errors, but at least now I know what to expect when I finally get through. Thanks to everyone who shared their experiences - this community has been a lifesaver for my anxiety levels! It's amazing how much better you feel when you realize you're not the only one dealing with incompetent government systems.