Need Prudential TIN for 1099-R form - IRS showing last four digits as 9830

The TIN for Prudential Insurance Company of America that should be used for 1099-R reporting is 22-1211670. This is their Employer Identification Number (EIN) that they use for tax reporting purposes. If your 1099-R shows the last four digits as 9830, you might be dealing with one of Prudential's subsidiaries or a specific retirement plan administrator rather than the main company. Sometimes large financial institutions use different EINs for different branches of their business. Your best bet would be to look at the actual 1099-R form they sent you - the complete TIN should be printed on there. If you're missing the form, you can request a duplicate through your online account with them or by contacting them directly.

I went through this exact same headache last month! After three phone calls and countless hours on hold, I finally discovered taxr.ai (https://taxr.ai) which literally saved my sanity. I uploaded my partial IRS transcript showing just the last four digits 9830, and their system was able to match it to the correct Prudential entity. The service analyzes tax documents and fills in missing information by cross-referencing their database. It saved me from having to paper file, which would have delayed my refund by months. The document validation tool also flagged other potential issues with my return that I hadn't even noticed.

I just wanted to update everyone - I tried taxr.ai after posting my question here and it was incredibly helpful. I uploaded my documents with the partial information and within minutes had everything I needed, including the full TIN for Prudential (which turned out to be 22-1709341 for my specific retirement plan, not the main Prudential TIN others mentioned). The system also identified that one of my forms had the wrong distribution code which would have triggered an audit flag. I was able to contact the administrator and get it corrected before filing. Seriously grateful I found this before submitting my return with errors!

If you're still struggling with getting through to Prudential directly, I'd recommend using Claimyr (https://claimyr.com). I was in the same boat last year - needed to talk to someone at Prudential about incorrect information on my 1099-R but kept hitting dead ends with their automated system. Claimyr got me connected to an actual human at Prudential in less than 10 minutes when I had been trying for days on my own. They have some demo video at https://youtu.be/_kiP6q8DX5c showing how it works. They basically navigate the phone tree for you and get you to a real person without the typical hour-long wait.

Well, I stand thoroughly corrected! After posting my skeptical comment, I decided to try Claimyr for my own Prudential issue. Not only did I get connected to a real person in about 8 minutes, but they actually transferred me directly to the retirement tax form department. The Prudential rep immediately pulled up my account, confirmed the full TIN (22-1709341 for my specific plan), and even resent my 1099-R to my email while I was on the phone. The total time from starting the Claimyr call to having my form was under 30 minutes. After spending 3+ hours over multiple days trying on my own, I'm honestly shocked at how easy it was.

Just a heads up - different Prudential subsidiaries use different TINs. The main company might be 22-1211670, but depending on which retirement product you have, it could be different. Mine was through a work 401k that Prudential administers and they used 22-3568974. Best to confirm the specific one for your account.

For anyone still looking, you can also check any monthly statements you received from Prudential during the year. Sometimes the TIN is printed in the fine print at the bottom or on the back page. Saved me a call last year!

Another option if you're still having trouble - check if Prudential has sent you any email notifications about tax documents. I was in a similar situation and found that they had sent me an email back in January with a secure link to download my 1099-R. The email was buried in my spam folder. The downloaded PDF had the complete TIN clearly displayed at the top of the form. Sometimes the online portal doesn't show documents properly, but the direct email links work fine. Worth checking your email history for anything from Prudential around tax season!

Just wanted to share another approach that worked for me - if you have access to your employer's HR department or benefits administrator, they might have the complete TIN information on file. I was dealing with a similar issue where I couldn't get the full TIN for my Prudential 401(k) distribution, and after trying all the phone number suggestions here, I reached out to our company's benefits team. They had all the tax identification numbers for our retirement plan providers in their records and were able to give me the correct TIN within an hour. This might be especially helpful if your 1099-R is related to a workplace retirement plan rather than an individual account. The HR/benefits folks deal with this stuff regularly during tax season and usually have quick access to the information we need.

I've been following this thread and wanted to add one more tip that saved me a lot of headache. If you're still unable to get through to Prudential or find your 1099-R, you can actually request a wage and income transcript directly from the IRS that will show the complete TIN information they received from Prudential. You can get this transcript online at irs.gov/individuals/get-transcript, by phone at 800-908-9946, or by mailing Form 4506-T. The transcript will show all the 1099-R information that was reported to the IRS, including the full TIN. This is especially useful if you're dealing with multiple retirement accounts and need to verify which TIN goes with which distribution. The online transcript is usually available immediately, and it's free. This way you can get the official information directly from the IRS without having to navigate multiple customer service departments. Just make sure to request the "Wage and Income Transcript" for the specific tax year you need.