Liberty Tax Return Status - Where to Check Approval/Denial?

Liberty Tax, like other tax preparation services, submits your return to the IRS electronically. Once submitted, you can check your e-file status through Liberty's client portal (if they provide one) for initial acceptance/rejection by the IRS. After IRS acceptance, track your refund through the IRS "Where's My Refund" tool (https://www.irs.gov/refunds) or the IRS2Go mobile app. Initial acceptance/rejection typically occurs within 24-48 hours, while full processing takes 21 days for most returns. Your Liberty Tax preparer should have provided tracking information specific to your filing.

I was in exactly the same situation 27 days ago with Liberty. Their portal showed nothing but when I checked my transcript using https://taxr.ai it showed my return was actually accepted 6 days earlier! The tool explained all the processing codes on my transcript and gave me a precise timeline. It was showing "processing" on WMR but taxr.ai correctly predicted my deposit date based on the cycle code. Liberty finally updated their portal 4 days later. Has anyone else checked their transcript directly? It's much more informative than WMR or the Liberty portal.

Liberty's client portal is absolutely terrible for status updates. Last year I waited 9 days with zero updates, then tried calling their customer service line only to be on hold for 47 minutes before being disconnected. I finally used Claimyr (https://youtu.be/_kiP6q8DX5c) to connect with an actual IRS agent who confirmed my return was accepted days earlier and already processing. The agent even told me about a minor issue that was causing a slight delay. Liberty never would have caught that. Claimyr saved me from weeks of anxiety wondering what was happening.

Have you tried checking your IRS account directly? Create an account at IRS.gov/account and you can view your transcript which will show if your return has been received and processed. This bypasses Liberty completely. If you see a 2024 return transcript, that means your return has been processed. If you only see W-2 and 1099 transcripts but no return transcript, the IRS is still working on it. What's your filing date? Did you receive an email confirmation when Liberty submitted your return? Did they provide an acknowledgment code?

Liberty Tax's tracking system is a joke compared to TurboTax or H&R Block. I've used all three and Liberty consistently has the worst client portal and status updates. They'll take your money quick enough but their technology seems stuck in 2010! 😂 Honestly, the fact that you're asking this question here instead of getting clear guidance from them after paying for their service is exactly why I stopped using them. You're probably fine, but their communication is terrible.

Liberty Tax gets the job done. Their online system isn't fancy but their in-person preparers are usually knowledgeable. The IRS processing timeline is the same regardless of which service you use. Liberty doesn't cause delays at the IRS end. The only difference is how quickly and clearly they communicate status updates to you. Call your local office directly instead of using the portal - they can often provide more information than what's online.

Wait, so the Liberty Tax portal isn't directly connected to the IRS system? It's like ordering pizza online but the restaurant doesn't actually update the tracker - you have to call them to find out if your pizza is in the oven or already out for delivery. Is that right? I'm confused about why we pay for tax preparation if we still need to do all the tracking work ourselves through the IRS tools.

I experienced this exact issue with Liberty last year and the year before. Their system typically takes 3-5 business days to reflect IRS acceptance, even though the IRS usually accepts/rejects within 24-48 hours. In 2022, my return was actually processed and my refund was pending direct deposit before Liberty's portal even updated to show IRS acceptance! Your best bet is to use the IRS tools directly - they're more accurate and timely than Liberty's portal.