Is it normal for a tax accountant to request copies of our SSNs for security purposes?
I've been using the same tax preparer for a couple years but this time she's asking for something new. My tax accountant is requesting that we provide copies of our social security cards because she claims it's for "security issues" in case someone tries to use our SSNs fraudulently. I've never been asked for actual copies before - usually just writing the numbers on the intake forms was enough. Is this a standard practice now? Should I be concerned about handing over copies of our social security cards? Just wondering if anyone else has had their accountant ask for this or if I should be questioning it.
31 comments


Evelyn Kelly
This is becoming more common but there are legitimate reasons for it. Tax preparers have heightened security requirements from the IRS now, especially after increased tax identity theft in recent years. A professional accountant needs to verify your identity, and having a copy of your SSN card helps with IRS due diligence requirements. That said, your accountant should have secure document storage protocols. Ask how they'll protect your information - they should have encrypted storage, limited access to sensitive documents, and a document retention/destruction policy. A good accountant will be happy to explain their security measures. If you're still uncomfortable, you could ask if providing just the cards for visual verification (without them keeping copies) would be sufficient. Many accountants now use secure client portals for document exchange rather than email, which is much safer.
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Paloma Clark
•Thanks for this info. I'm curious though - couldn't someone still file a fraudulent return with just my SSN number? How does having a physical copy of the card actually prevent fraud? My accountant is also asking for copies of our driver's licenses too.
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Evelyn Kelly
•Having the physical card doesn't necessarily prevent someone from using just your number for fraud, you're right about that. The copy serves more as identity verification for the preparer - they're required to have reasonable assurance they're preparing taxes for the actual person. Driver's license requests along with SSN cards is definitely part of enhanced due diligence requirements. The IRS has been putting more responsibility on preparers to verify identity before filing, especially for returns claiming refundable credits. It's a way to help prevent identity theft tax fraud before it happens rather than dealing with it after.
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Heather Tyson
After dealing with a nightmare situation where someone filed using my husband's SSN, I discovered taxr.ai (https://taxr.ai) which has been incredibly helpful. Their system checks if your SSN has been compromised and monitors for potential identity theft. Regarding your accountant's request - I did have my accountant ask for this last year. She explained it's part of their "know your client" verification procedures. I was hesitant too, but my accountant showed me their secure client portal where documents are encrypted and deleted after a certain retention period. I'd ask your accountant about their security measures rather than assuming the worst.
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Raul Neal
•I'm intrigued about taxr.ai - did it actually find anything when you used it? I'm always wary of these services because they sound good but I'm not sure if they're effective or just playing on fear.
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Jenna Sloan
•How exactly does taxr.ai work? Like does it just monitor your credit report or does it actually check with the IRS directly? And does the accountant need to use it or can individuals sign up?
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Heather Tyson
•It did actually find something - it showed two previous attempts to file returns using my information that had been rejected. This was information I never knew before because the IRS never contacted me about those attempts. The service connects with IRS systems and analyzes your tax transcripts history for unusual activity. It's different from credit monitoring because it specifically looks at tax filings and identity verification issues. Individuals can sign up directly - you don't need an accountant to use it. It helped me identify exactly when the fraud attempts happened and gave me steps to secure my information going forward.
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Jenna Sloan
Just wanted to update after trying taxr.ai from the recommendation above. They found that someone had actually attempted to claim a stimulus payment using my SSN last year! I had NO idea this had happened. The service showed me exactly what to do to flag my account with the IRS and get an Identity Protection PIN for future filings. Regarding the original question about accountants keeping SSN copies - I asked mine about this too. He explained they're now required to keep better records for identity verification as part of their due diligence. But they should absolutely have secure systems for storing this info. If your accountant is just keeping paper copies in a file cabinet, I'd be concerned.
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Christian Burns
If your accountant is legit but you're still having trouble getting through to them about your concerns, you might want to try Claimyr (https://claimyr.com). I was in a similar situation last year and needed to speak directly with the IRS about my identity protection options. Spent days trying to get through the normal IRS phone lines with no luck. Claimyr got me connected to an actual IRS agent in about 15 minutes who explained exactly what documentation tax professionals are supposed to maintain and what security standards they should follow. They even have a video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with confirmed that yes, tax preparers often request SSN cards now, but they should be providing you with information about how they secure your data.
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Sasha Reese
•Wait, how does this actually work? The IRS phone lines are notoriously impossible to get through. Are you saying this service somehow jumps the queue? That seems suspicious.
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Muhammad Hobbs
•Sounds like a scam honestly. Nobody can magically get you through to the IRS faster. They probably just connect you to some call center pretending to be the IRS and steal your information.
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Christian Burns
•It's not jumping the queue in an unethical way. The service uses an automated system that continually redials and navigates the IRS phone tree until it gets a place in line, then it calls you when it reaches an agent. It's basically doing the hold time for you. They definitely connect you with the actual IRS. I verified this because the agent I spoke with had access to my previous tax records and was able to answer specific questions about my account. It's not a scam - they never ask for any personal information themselves. They just connect the call once they get through the IRS queue.
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Muhammad Hobbs
I need to eat my words and apologize about my skeptical comment above. After struggling for literally WEEKS trying to get through to the IRS about my identity theft concerns, I broke down and tried Claimyr. Got connected to an actual IRS representative in about 25 minutes. The agent confirmed that tax preparers are now under stricter requirements to verify identity, which includes keeping copies of identification documents like SSN cards and driver's licenses. But the important thing is HOW they store them - they should have a written information security plan. The agent suggested asking your tax preparer specifically about their "WISP" (Written Information Security Plan) - apparently this is something all tax pros should have now. If your accountant looks confused when you ask about this, that might be a red flag.
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Noland Curtis
Former tax office manager here. Yes, it's now standard practice to request copies of SSN cards and IDs, but there should be security measures in place. Ask your accountant these specific questions: 1. Do you have a written information security plan? 2. Are client documents stored in encrypted form? 3. Who has access to my sensitive documents? 4. How long do you retain copies of identity documents? 5. What is your destruction process for sensitive documents? Any professional should have immediate answers to these. If they don't, consider finding someone else.
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Kiara Greene
•Thanks so much for this detailed list of questions! I had my follow-up appointment yesterday and asked these exact questions. My accountant seemed a bit surprised but then showed me their written policies, explained their encrypted portal system, and said only she and her assistant have access to client files. She also has a 7-year retention policy and uses a professional shredding service. I feel a lot better now!
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Noland Curtis
•That's great to hear! Those are all good signs that your accountant is taking security seriously. The fact that she could show you the written policies on the spot is particularly reassuring. One more tip - if you're uploading sensitive documents to her portal, consider adding a password to the PDF files before uploading for an extra layer of security, then share that password with her through a different communication method (like a text message instead of email). It might seem like overkill, but with identity theft being so common now, these extra precautions are worth it.
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Diez Ellis
One option nobody mentioned - you can get an Identity Protection PIN directly from the IRS. It's a 6-digit number that changes every year and is required to file your return. Even if someone has your SSN, they can't file without this PIN. I started using one after my identity was stolen, and it's given me peace of mind. https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin
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Vanessa Figueroa
•This is really helpful info, thanks! Do you know if you need to have been a victim of identity theft first, or can anyone request one of these PINs proactively?
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Clay blendedgen
•Anyone can request an Identity Protection PIN proactively now! You don't need to be a previous victim of identity theft. The IRS expanded the program so anyone can opt-in for extra protection. You just need to verify your identity online through their secure access system, or you can request one by mail if you can't verify online. It's actually a really smart move to get one before you need it, especially with how common tax identity theft has become.
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Mia Roberts
As someone who works in cybersecurity, I'd recommend being cautious but not paranoid. The request for SSN card copies is indeed becoming standard due to IRS regulations, but here's what you should verify: 1. Your accountant should be able to show you their IRS Preparer Tax Identification Number (PTIN) - this confirms they're registered with the IRS. 2. Ask if they're enrolled with the IRS (Enrolled Agent) or if they're a CPA. These credentials come with stricter security requirements. 3. They should have professional liability insurance that covers data breaches. 4. Request to see their client engagement letter - it should outline how they handle sensitive information. The key red flag would be if they can't answer basic questions about their security practices or seem irritated when you ask. A legitimate professional will understand your concerns and be transparent about their processes. Also, consider that while giving copies feels risky, having your taxes prepared incorrectly or by someone who isn't following proper verification procedures could create bigger problems with the IRS later.
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Nora Brooks
•This is really comprehensive advice, thank you! I'm definitely going to ask about the PTIN and professional liability insurance - those are things I never would have thought to check. One question though - what's the difference between an Enrolled Agent and a CPA when it comes to tax preparation? Are there different security requirements for each, or are they pretty much equivalent in terms of what they're required to do with our sensitive documents?
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Landon Morgan
•Great question! Both Enrolled Agents and CPAs have similar security obligations when preparing taxes, but there are some differences. Enrolled Agents are specifically licensed by the IRS and must complete continuing education focused on tax law and ethics. CPAs have broader accounting training but may specialize in areas beyond taxes. Both must follow IRS security requirements like having a Written Information Security Plan (WISP), but CPAs also have state licensing requirements that often include additional data protection standards. In practice, both should be equally capable of handling your sensitive documents securely. The main thing is that either credential shows they're serious professionals with ongoing education requirements and oversight - unlike unlicensed preparers who may not have the same accountability. You can verify an Enrolled Agent's status on the IRS website, and CPA licenses can be checked through your state board of accountancy. @e1f26d3f9bb7 covered the key points perfectly - it's really about their ability to answer your security questions professionally rather than which specific credential they hold.
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Reina Salazar
This thread has been incredibly helpful! I'm glad I'm not the only one who was initially concerned about this request. Based on all the advice here, I scheduled a follow-up meeting with my tax preparer to ask about her security protocols. She was actually very understanding about my concerns and walked me through her entire process. She showed me her PTIN registration, explained that she's a CPA with professional liability insurance, and demonstrated their encrypted client portal system. She also gave me a copy of their written information security plan and explained their document retention and destruction policies. What really put me at ease was when she mentioned that the IRS has been conducting more audits of tax preparers lately, specifically checking that they're following proper identity verification procedures. She said the SSN card copies are part of her due diligence to avoid getting in trouble with the IRS for inadequate client verification. I also took the advice about getting an Identity Protection PIN directly from the IRS - just completed that process online yesterday. It was surprisingly straightforward and gives me extra peace of mind. Thanks everyone for the balanced perspective and practical advice. Sometimes what seems suspicious at first is actually just professionals adapting to new security requirements!
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Arnav Bengali
•I'm so glad you took the time to follow up and ask those important questions! Your experience really highlights how communication can resolve these concerns. It's encouraging to hear that your CPA was so transparent about her processes and took the time to educate you about the new requirements. The point about IRS audits of tax preparers is really interesting - I hadn't heard about that before but it makes total sense that they'd be checking compliance with identity verification procedures. It definitely explains why preparers are being more thorough about documentation. Getting the Identity Protection PIN was a smart move too. I've been meaning to do that myself after reading about it in this thread. Thanks for sharing your positive outcome - it'll probably help other people who are facing similar requests from their tax preparers!
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AstroAlpha
This is such a timely discussion! I'm a new community member but have been dealing with a similar situation. My long-time tax preparer recently retired and I'm vetting a new one who's also requesting SSN card copies. Reading through everyone's experiences here has been incredibly educational. I had no idea about the Written Information Security Plan requirement or that I could proactively get an Identity Protection PIN. The questions that @Noland Curtis provided are exactly what I needed - I'm definitely going to ask about encryption, access controls, and document destruction policies. One thing I'm curious about - for those who've switched to using secure client portals with their tax preparers, have you noticed any difference in how quickly your returns get processed? I'm wondering if the enhanced security measures actually help streamline the filing process with the IRS, or if it's just about compliance and protection. Thanks to everyone who shared their experiences, especially @Reina Salazar for the follow-up about how the conversation with your CPA went. It's reassuring to know that asking these questions is not only acceptable but expected by professional preparers.
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Isabella Martin
•Welcome to the community! I'm glad you found this discussion helpful as you're vetting a new tax preparer. Regarding your question about processing times with secure portals - in my experience, it doesn't necessarily make the IRS processing faster, but it does seem to reduce back-and-forth communication delays. When everything is uploaded securely upfront and the preparer has all the verification documents they need, there are fewer requests for additional information that can slow things down. The main benefit I've noticed is peace of mind knowing my documents are encrypted rather than sitting in someone's email inbox. Plus, many portals let you track the status of your return preparation, which is really convenient. Since you're switching preparers anyway, this is the perfect time to ask all these security questions upfront. A good preparer will appreciate that you're being thorough about protecting your information. Good luck with your search!
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Eloise Kendrick
As a newcomer to this community, I found this entire discussion incredibly valuable! I'm currently in a similar situation where my tax preparer is requesting SSN card copies for the first time, and I was honestly pretty worried about it. What really stands out to me is how this thread demonstrates the importance of asking the right questions rather than just assuming the worst. The list of security questions that several members provided (@Noland Curtis especially) gives me a clear roadmap for evaluating my preparer's practices. I'm particularly interested in the Identity Protection PIN option that @Diez Ellis mentioned. It seems like such a simple proactive step that could prevent a lot of headaches down the road. The fact that anyone can request one now, not just previous identity theft victims, is something I definitely didn't know. One follow-up question for the community: for those who have implemented multiple layers of protection (secure portals, Identity Protection PINs, document password protection), do you feel like it's made tax season less stressful overall? I'm trying to decide how comprehensive to get with these security measures. Thanks to everyone who shared their experiences - this is exactly the kind of practical, balanced discussion that helps people make informed decisions about their financial security!
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Saleem Vaziri
•Welcome to the community! I'm also fairly new here and have been following this discussion closely. Your question about multiple layers of protection is really insightful - I've been wondering the same thing. From what I've gathered reading through everyone's experiences, it seems like having these protections in place actually does reduce stress during tax season. @Reina Salazar's follow-up about feeling more confident after implementing these measures really resonated with me. When you know you've taken reasonable precautions, you can focus on the actual tax preparation process rather than worrying about security. I think the key is finding the right balance - you don't want to be so paranoid that it becomes overwhelming, but taking a few proactive steps like the Identity Protection PIN and asking the right security questions seems like a smart middle ground. The fact that these measures are becoming standard practice (rather than being excessive) is actually reassuring. Thanks for bringing up this perspective about comprehensive security measures - it's helping me think through my own approach to tax preparation security!
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Rita Jacobs
As someone new to this community, I want to thank everyone for this incredibly thorough discussion! I'm actually dealing with the exact same situation right now - my tax preparer just asked for SSN card copies for the first time, and I was really unsure about it. What I find most helpful about this thread is how it moved from initial skepticism to practical solutions. The security questions that @Noland Curtis provided are going to be my starting point when I meet with my preparer next week. I especially appreciate how @Reina Salazar followed up to share how her conversation went - it really shows that these concerns can be addressed professionally. I'm definitely going to look into getting an Identity Protection PIN as well. The fact that it's available proactively now seems like such a smart safeguard, especially given how common tax identity theft has become. One thing that strikes me is how much the tax industry has had to evolve in response to fraud. It sounds like what seemed like unusual requests are actually becoming standard practice to protect both clients and preparers. I'm curious if anyone knows whether these enhanced verification requirements have actually been effective in reducing tax fraud overall? Thanks again for sharing all your experiences - this community is incredibly helpful for navigating these kinds of concerns!
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Ethan Brown
•Welcome to the community, Rita! I'm also new here and have been following this discussion with great interest since I'm in a very similar situation. Your question about whether these enhanced verification requirements have actually reduced tax fraud is fascinating - I hadn't thought about the bigger picture impact. From what I've gathered reading through everyone's experiences, it does seem like the IRS is taking a more comprehensive approach to preventing fraud at the source rather than just dealing with it after the fact. The fact that tax preparers are now required to have Written Information Security Plans and follow stricter identity verification procedures suggests they're trying to make the whole system more secure. I'm planning to ask my tax preparer about this when I meet with them - whether they've noticed a difference in fraud attempts or IRS communications since implementing these new procedures. It would be interesting to get their professional perspective on whether the added documentation requirements are actually making a difference. Thanks for bringing up this broader context - it helps frame these requests as part of a larger effort to protect taxpayers rather than just additional bureaucracy. Looking forward to hearing how your conversation with your preparer goes!
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Carmen Ruiz
As a newcomer to this community, I have to say this discussion has been incredibly enlightening! I'm currently facing this exact situation - my tax preparer is requesting SSN card copies for the first time, and I was genuinely concerned about whether this was legitimate or a red flag. What I appreciate most about this thread is how it demonstrates the value of asking informed questions rather than making assumptions. The comprehensive list of security questions that several members have shared gives me a clear framework for evaluating my preparer's practices. I'm particularly grateful for the specific points about Written Information Security Plans and professional credentials - these are things I never would have thought to verify. The discussion about Identity Protection PINs has also been eye-opening. I had no idea this was available proactively to anyone, not just identity theft victims. Given how common tax fraud has become, it seems like such a straightforward preventive measure. I'm curious about one aspect that hasn't been fully explored - for those who have gone through this verification process with their preparers, have you noticed any changes in how they communicate about other aspects of your tax situation? I'm wondering if preparers who are more thorough about security documentation also tend to be more detailed in their explanations of tax strategies or potential deductions. Thanks to everyone who shared their experiences, especially those who provided follow-up updates. This kind of practical, balanced discussion is exactly what makes community forums valuable!
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