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Kiara Greene

Is it normal for a tax accountant to request copies of our SSNs for security purposes?

I've been using the same tax preparer for a couple years but this time she's asking for something new. My tax accountant is requesting that we provide copies of our social security cards because she claims it's for "security issues" in case someone tries to use our SSNs fraudulently. I've never been asked for actual copies before - usually just writing the numbers on the intake forms was enough. Is this a standard practice now? Should I be concerned about handing over copies of our social security cards? Just wondering if anyone else has had their accountant ask for this or if I should be questioning it.

Evelyn Kelly

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This is becoming more common but there are legitimate reasons for it. Tax preparers have heightened security requirements from the IRS now, especially after increased tax identity theft in recent years. A professional accountant needs to verify your identity, and having a copy of your SSN card helps with IRS due diligence requirements. That said, your accountant should have secure document storage protocols. Ask how they'll protect your information - they should have encrypted storage, limited access to sensitive documents, and a document retention/destruction policy. A good accountant will be happy to explain their security measures. If you're still uncomfortable, you could ask if providing just the cards for visual verification (without them keeping copies) would be sufficient. Many accountants now use secure client portals for document exchange rather than email, which is much safer.

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Paloma Clark

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Thanks for this info. I'm curious though - couldn't someone still file a fraudulent return with just my SSN number? How does having a physical copy of the card actually prevent fraud? My accountant is also asking for copies of our driver's licenses too.

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Evelyn Kelly

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Having the physical card doesn't necessarily prevent someone from using just your number for fraud, you're right about that. The copy serves more as identity verification for the preparer - they're required to have reasonable assurance they're preparing taxes for the actual person. Driver's license requests along with SSN cards is definitely part of enhanced due diligence requirements. The IRS has been putting more responsibility on preparers to verify identity before filing, especially for returns claiming refundable credits. It's a way to help prevent identity theft tax fraud before it happens rather than dealing with it after.

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Heather Tyson

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After dealing with a nightmare situation where someone filed using my husband's SSN, I discovered taxr.ai (https://taxr.ai) which has been incredibly helpful. Their system checks if your SSN has been compromised and monitors for potential identity theft. Regarding your accountant's request - I did have my accountant ask for this last year. She explained it's part of their "know your client" verification procedures. I was hesitant too, but my accountant showed me their secure client portal where documents are encrypted and deleted after a certain retention period. I'd ask your accountant about their security measures rather than assuming the worst.

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Raul Neal

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I'm intrigued about taxr.ai - did it actually find anything when you used it? I'm always wary of these services because they sound good but I'm not sure if they're effective or just playing on fear.

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Jenna Sloan

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How exactly does taxr.ai work? Like does it just monitor your credit report or does it actually check with the IRS directly? And does the accountant need to use it or can individuals sign up?

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Heather Tyson

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It did actually find something - it showed two previous attempts to file returns using my information that had been rejected. This was information I never knew before because the IRS never contacted me about those attempts. The service connects with IRS systems and analyzes your tax transcripts history for unusual activity. It's different from credit monitoring because it specifically looks at tax filings and identity verification issues. Individuals can sign up directly - you don't need an accountant to use it. It helped me identify exactly when the fraud attempts happened and gave me steps to secure my information going forward.

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Jenna Sloan

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Just wanted to update after trying taxr.ai from the recommendation above. They found that someone had actually attempted to claim a stimulus payment using my SSN last year! I had NO idea this had happened. The service showed me exactly what to do to flag my account with the IRS and get an Identity Protection PIN for future filings. Regarding the original question about accountants keeping SSN copies - I asked mine about this too. He explained they're now required to keep better records for identity verification as part of their due diligence. But they should absolutely have secure systems for storing this info. If your accountant is just keeping paper copies in a file cabinet, I'd be concerned.

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If your accountant is legit but you're still having trouble getting through to them about your concerns, you might want to try Claimyr (https://claimyr.com). I was in a similar situation last year and needed to speak directly with the IRS about my identity protection options. Spent days trying to get through the normal IRS phone lines with no luck. Claimyr got me connected to an actual IRS agent in about 15 minutes who explained exactly what documentation tax professionals are supposed to maintain and what security standards they should follow. They even have a video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with confirmed that yes, tax preparers often request SSN cards now, but they should be providing you with information about how they secure your data.

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Sasha Reese

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Wait, how does this actually work? The IRS phone lines are notoriously impossible to get through. Are you saying this service somehow jumps the queue? That seems suspicious.

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Sounds like a scam honestly. Nobody can magically get you through to the IRS faster. They probably just connect you to some call center pretending to be the IRS and steal your information.

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It's not jumping the queue in an unethical way. The service uses an automated system that continually redials and navigates the IRS phone tree until it gets a place in line, then it calls you when it reaches an agent. It's basically doing the hold time for you. They definitely connect you with the actual IRS. I verified this because the agent I spoke with had access to my previous tax records and was able to answer specific questions about my account. It's not a scam - they never ask for any personal information themselves. They just connect the call once they get through the IRS queue.

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I need to eat my words and apologize about my skeptical comment above. After struggling for literally WEEKS trying to get through to the IRS about my identity theft concerns, I broke down and tried Claimyr. Got connected to an actual IRS representative in about 25 minutes. The agent confirmed that tax preparers are now under stricter requirements to verify identity, which includes keeping copies of identification documents like SSN cards and driver's licenses. But the important thing is HOW they store them - they should have a written information security plan. The agent suggested asking your tax preparer specifically about their "WISP" (Written Information Security Plan) - apparently this is something all tax pros should have now. If your accountant looks confused when you ask about this, that might be a red flag.

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Noland Curtis

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Former tax office manager here. Yes, it's now standard practice to request copies of SSN cards and IDs, but there should be security measures in place. Ask your accountant these specific questions: 1. Do you have a written information security plan? 2. Are client documents stored in encrypted form? 3. Who has access to my sensitive documents? 4. How long do you retain copies of identity documents? 5. What is your destruction process for sensitive documents? Any professional should have immediate answers to these. If they don't, consider finding someone else.

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Kiara Greene

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Thanks so much for this detailed list of questions! I had my follow-up appointment yesterday and asked these exact questions. My accountant seemed a bit surprised but then showed me their written policies, explained their encrypted portal system, and said only she and her assistant have access to client files. She also has a 7-year retention policy and uses a professional shredding service. I feel a lot better now!

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Noland Curtis

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That's great to hear! Those are all good signs that your accountant is taking security seriously. The fact that she could show you the written policies on the spot is particularly reassuring. One more tip - if you're uploading sensitive documents to her portal, consider adding a password to the PDF files before uploading for an extra layer of security, then share that password with her through a different communication method (like a text message instead of email). It might seem like overkill, but with identity theft being so common now, these extra precautions are worth it.

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Diez Ellis

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One option nobody mentioned - you can get an Identity Protection PIN directly from the IRS. It's a 6-digit number that changes every year and is required to file your return. Even if someone has your SSN, they can't file without this PIN. I started using one after my identity was stolen, and it's given me peace of mind. https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

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This is really helpful info, thanks! Do you know if you need to have been a victim of identity theft first, or can anyone request one of these PINs proactively?

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Anyone can request an Identity Protection PIN proactively now! You don't need to be a previous victim of identity theft. The IRS expanded the program so anyone can opt-in for extra protection. You just need to verify your identity online through their secure access system, or you can request one by mail if you can't verify online. It's actually a really smart move to get one before you need it, especially with how common tax identity theft has become.

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