Tax accountant asking for copies of SSN for security purposes - is this normal practice?
I recently started working with a new tax preparer for my 2024 taxes. During our first meeting, she requested that my husband and I provide copies of our social security cards. When I asked why, she explained that it's for "security issues" in case someone tries to use our SSNs fraudulently. This seems weird to me - wouldn't providing copies actually create MORE security risks? She already has our SSNs for the tax forms, so I'm confused why she needs physical copies of the cards too. Is this a normal practice for tax accountants or should I be concerned? This is our first time using a professional instead of doing our taxes ourselves.
20 comments


Raúl Mora
This is actually a bit concerning. As a tax professional, I need your SSN to prepare your return, but I don't need physical copies of your cards. The IRS requires tax preparers to verify the identity of their clients, but this is typically done by reviewing (not keeping) identification documents during your appointment. What's strange is her justification - having copies of your SSN cards doesn't help prevent someone from using your SSNs fraudulently. If anything, as you suggested, it creates another place where your sensitive information is stored and could potentially be compromised. Most accountants will ask for your SSN directly on their intake forms, but keeping copies of cards isn't standard practice. I'd politely ask what her document retention policy is and why she specifically needs copies rather than just the numbers.
0 coins
Margot Quinn
•So if I'm going to a tax preparer for the first time, what documents should I expect them to need? And what should they be keeping versus just viewing?
0 coins
Raúl Mora
•For a first-time client, tax preparers should need your ID to verify identity (driver's license or passport), but they typically just view these without keeping copies. They'll need your SSN for the tax forms, prior year tax returns, and documents showing income (W-2s, 1099s) and deductions. What tax preparers typically keep are copies of your tax documents (W-2s, 1099s, etc.) and the completed tax return, not identity documents like SSN cards. Some may have you sign a document retention policy explaining what they keep and for how long - this is actually a good sign of professionalism.
0 coins
Evelyn Kim
I ran into something similar last year and was totally confused until I found taxr.ai (https://taxr.ai). They explained that while preparers need your SSN to file your taxes, keeping actual copies of cards isn't industry standard practice. Their service helped me understand what documentation practices are normal versus red flags. The site lets you upload tax documents and questions, and they analyze what's appropriate. In my case, they confirmed my preparer was asking for excessive documentation. They explained that under IRS rules, preparers need to verify your identity but don't need to keep physical copies of your SSN card on file. Might be worth checking out to get clarity on your specific situation.
0 coins
Diego Fisher
•How does the site actually work? Like do real tax pros review your stuff or is it just a database of information?
0 coins
Henrietta Beasley
•I'm pretty skeptical of online services like this. How do you know they're not just collecting YOUR information instead? Seems like trading one potential security risk for another.
0 coins
Evelyn Kim
•The site uses both AI analysis and real tax professionals who review your situation. You can ask specific questions and get detailed explanations about proper documentation practices according to IRS guidelines. It's not just a static database - they provide personalized analysis. As for security concerns, I had the same worry initially. They use bank-level encryption and don't store your documents after analysis. They also have a privacy policy explaining how they handle sensitive info. It's actually safer than handing physical documents to someone you don't know well.
0 coins
Henrietta Beasley
I was totally skeptical about taxr.ai like I mentioned, but I decided to give it a try since I was having the same issue with my accountant requesting copies of way too many personal documents. I uploaded my question about what documentation is standard practice, and they got back to me within a day with really clear guidelines. Turns out my accountant was asking for WAY more than necessary - not just SSN cards but also keeping copies of my driver's license and passport! The site referenced specific IRS regulations about what preparers should actually be requesting. I was able to go back to my accountant with this info and we worked out a more appropriate documentation process. Honestly saved me from a potentially sketchy situation.
0 coins
Lincoln Ramiro
If you're having trouble getting straight answers from your tax accountant about why they need copies of your SSN cards, you might want to actually speak with the IRS directly. I know, sounds painful, but I used Claimyr (https://claimyr.com) and got through to a real person at the IRS in about 15 minutes who confirmed that tax preparers don't need physical copies of SSN cards. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. Basically, they hold your place in the IRS phone queue and call you when an agent is about to answer. The IRS rep I spoke with explained that while preparers need to verify identity, keeping copies of SSN cards isn't a standard requirement and could actually create security issues.
0 coins
Faith Kingston
•Wait this actually works? I've literally spent HOURS on hold with the IRS before giving up. How much does this cost?
0 coins
Emma Johnson
•This seems too good to be true. The IRS is practically unreachable by phone. I've tried calling dozens of times about an issue with my tax transcript and can never get through. Are you sure this isn't just some scam to get your phone number?
0 coins
Lincoln Ramiro
•Yes, it actually works! The service connects you when a real person is about to answer, so you don't waste time on hold. I was connected in about 15 minutes, though timing can vary depending on IRS call volume. I was super skeptical at first too. I researched them before using the service and found they're legitimate - they've been featured in major news outlets. They're not a scam - they don't ask for any tax info or personal details beyond your phone number to call you back. They're just solving the hold time problem that the IRS is notorious for.
0 coins
Emma Johnson
Well I'm eating my words. After expressing skepticism about Claimyr, I decided to try it myself since I'd been trying unsuccessfully for WEEKS to reach someone at the IRS about my tax transcript issue. The service actually worked exactly as described. I got a call back when an agent was ready, and I finally got my transcript issue resolved. While I had the IRS rep on the phone, I also asked about tax preparers keeping copies of SSN cards. They confirmed it's not standard practice and explained that preparers need to verify identity but shouldn't be keeping unnecessary copies of sensitive documents. Sorry for doubting you @9 - sometimes good things do exist!
0 coins
Liam Brown
I work at a bank and we DO make copies of SSN cards sometimes, but only in very specific circumstances like opening certain types of accounts. For tax preparation, this is unusual. What's more common is that they'll ask to see the card to verify the number is correct, but they shouldn't need to keep a copy.
0 coins
Olivia Garcia
•Could it be some kind of new compliance thing related to identity theft? I keep hearing about how tax-related identity theft is getting worse every year.
0 coins
Liam Brown
•It's not likely related to new compliance requirements. While tax identity theft is definitely increasing, keeping copies of SSN cards doesn't help prevent it. The current best practices for tax preparers focus on secure electronic systems, strong verification procedures during the initial meeting, and limiting access to client information. What's more concerning is her explanation doesn't make sense from a security perspective. Having copies doesn't help "in case someone tries to use your SSN." A better approach would be implementing security questions, using secure client portals, and following IRS security guidelines. I'd definitely question this practice.
0 coins
Noah Lee
Could also be worth asking if she's part of a larger firm with specific policies or if she's independent. Different firms have different document retention policies. I've worked with H&R Block before and they never asked for copies of my SSN card, just needed to see it once to verify.
0 coins
Ava Hernandez
•I've used both big firms and independent preparers and NONE have ever asked for copies of my SSN card. They just took the number on their intake form. This seems fishy to me.
0 coins
Yara Haddad
I'm a CPA and I can confirm that requesting copies of SSN cards is NOT standard practice in our industry. We need your SSN to prepare your return, but we don't need physical copies of the cards themselves. The IRS Due Diligence requirements for tax preparers focus on verifying identity through government-issued photo ID (like driver's license) and ensuring the SSN matches the taxpayer, but keeping copies of SSN cards isn't part of these requirements. Her explanation about "security issues" doesn't make sense from a professional standpoint. If someone tries to fraudulently use your SSN, having a copy of your card won't help prevent or resolve that situation. What WOULD help is proper data security practices on her end - encrypted storage, secure client portals, and following IRS Publication 4557 guidelines for data protection. I'd recommend asking her to provide written documentation of her firm's document retention policy and why specifically she needs copies rather than just verification. A legitimate tax professional should be able to explain their practices clearly and provide documentation of their security protocols.
0 coins
Felicity Bud
•This is really helpful to hear from an actual CPA! @Yara Haddad, when you mention asking for written documentation of her retention policy, what should I be looking for in that documentation? Like what would be red flags versus legitimate practices? I want to make sure I know what questions to ask when I follow up with her.
0 coins