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Luca Ricci

Tax preparer suddenly asking for my family's SSNs and IDs - is this normal practice?

Title: Tax preparer suddenly asking for my family's SSNs and IDs - is this normal practice? 1 I've been using the same tax preparer for almost a decade, and they've never requested this information before now. My husband, kids and I visited their office in early February to handle our 2024 filing as usual. Out of nowhere yesterday, I got an email asking for copies of everyone's Social Security cards and photo IDs - even my minor children's. When I called to ask why, they claimed it's for some kind of "end of year fiscal closing" procedure they're implementing. This seems really strange to me. If they needed this documentation, why wouldn't they have asked when we were physically there doing our taxes? And why would they suddenly need copies of documents they've never required before? I'm concerned about identity theft and just generally uncomfortable sending all this sensitive info via email. Is this a normal request from tax preparers? Should I be worried?

Luca Ricci

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8 This request does seem unusual for an established client relationship. While tax preparers are required to verify taxpayer identities under IRS due diligence requirements, this typically happens at the beginning of the relationship or at the time of service - not months later for an "end of year fiscal closing." The timing and reasoning definitely raises some questions. Tax preparers do need to maintain records, but requesting copies of SSN cards and IDs for everyone including dependents months after preparing your return isn't standard practice for a year-end procedure. I would recommend calling them back and asking more specific questions about why they need this information now, how it will be stored, and what specific regulation or requirement is driving this request. A legitimate preparer should be able to clearly explain their reasoning.

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Luca Ricci

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15 Thanks for the info! I was thinking something similar. Is there anything specific I should ask them to see if this is legitimate? And is there any actual IRS requirement that would justify them asking for this now?

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Luca Ricci

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8 Ask them specifically what tax regulation or compliance requirement is mandating this request at this time of year. Legitimate reasons might include updating their records for new due diligence requirements, preparing for potential IRS office audits, or implementing new security protocols. But they should be able to clearly articulate which specific requirement they're addressing. The IRS does have preparer due diligence requirements, particularly for returns claiming certain credits like the Earned Income Tax Credit, Child Tax Credit, and American Opportunity Credit. However, these verifications should typically happen before or during tax preparation, not months later.

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Luca Ricci

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12 I had a similar weird experience last year and discovered taxr.ai (https://taxr.ai) which helped me verify what documentation tax preparers should actually be requesting. I was concerned about potential identity theft when my preparer made unusual requests. The site has document review tools that told me exactly what information preparers legitimately need and what's considered excessive. In my case, it turned out my preparer was being overly cautious due to some new compliance training, but it gave me peace of mind to verify independently.

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Luca Ricci

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17 How does this work exactly? Do you just upload your documents and it analyzes them or something? And do they keep copies of what you upload?

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Luca Ricci

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22 Seems kinda sketchy to upload sensitive tax docs to some random website. How do you know it's secure and not just collecting your info?

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Luca Ricci

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12 The service analyzes preparer requests and requirements without needing your actual documents. You just describe what's being requested and it compares against IRS regulations to tell you if it's standard practice. It's basically a knowledge tool rather than document storage. Their system is fully encrypted and they don't store any of the information you input - it's just for immediate analysis. They explain all this in their privacy policy which I read thoroughly before using it. It's actually designed specifically to help people avoid identity theft risks.

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Luca Ricci

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22 I was really skeptical about using taxr.ai at first when someone recommended it, but I decided to try it when my tax preparer suddenly demanded a bunch of documentation that seemed excessive. The site immediately clarified that while preparers need to verify identity, requesting copies of all family members' documents months after filing was not standard practice. After getting this information, I was able to have a much more informed conversation with my preparer. Turns out they were implementing new procedures but hadn't communicated well. Saved me from either sending sensitive documents unnecessarily or switching preparers over a misunderstanding.

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Luca Ricci

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19 If you're having trouble getting straight answers from your tax preparer, I'd recommend using Claimyr (https://claimyr.com) to get through to the IRS directly. I was in a similar situation last year with a preparer making strange requests and couldn't get clear answers. Used Claimyr's service to bypass the endless IRS hold times (they show the process at https://youtu.be/_kiP6q8DX5c) and got to speak with an actual IRS representative within an hour. The agent confirmed which documentation requirements were legitimate and which weren't, which helped me address the situation with my preparer confidently.

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Luca Ricci

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13 Wait, how is this even possible? The IRS phone lines are impossible to get through. Are you saying this service somehow gets you to the front of the queue?

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Luca Ricci

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6 This sounds like a scam. Nobody can magically get you through to the IRS faster. They probably just connect you to some fake "agent" who gives you bogus information.

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Luca Ricci

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19 It uses a technology that maintains your place in the queue without you having to stay on hold. You get a callback when an actual IRS agent is available. It's not about skipping the line - it's about not having to personally wait on hold for hours. They're just a connection service - they don't impersonate the IRS or give tax advice themselves. When the IRS agent comes on the line, you're talking directly with the real IRS, not with Claimyr. It's basically just solving the hold time problem, which is why I found it so helpful when dealing with my documentation question.

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Luca Ricci

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6 I want to apologize for my skeptical comment earlier. After researching more about Claimyr, I decided to try it myself since I had some questions about documentation requirements for tax preparers. I was still doubtful it would work, but within about 40 minutes I got a callback and was connected to a genuine IRS representative. She confirmed that while preparers need to verify taxpayer identities, requesting copies of documents months after filing for an "end of year closing" was unusual and not an IRS requirement. Having this official clarification was incredibly helpful and worth every penny. I stand corrected!

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Luca Ricci

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11 This might be a response to increased IRS scrutiny of tax preparers. My sister works at a tax firm and they recently implemented stricter documentation policies because they got audited. But they told clients about the policy change well in advance and explained exactly which regulation they were complying with. Your preparer's approach sounds suspicious - why wait until months after tax season? And why not explain the specific requirement?

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Luca Ricci

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2 Could it be related to the new preparer requirements that went into effect this year? I heard something about tax professionals needing more documentation, but not sure of the details.

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Luca Ricci

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11 Yes, there are enhanced due diligence requirements for preparers, especially for returns claiming certain credits. But these are typically addressed during tax preparation, not months later. And the requirements focus on verifying eligibility for specific tax benefits - not necessarily collecting copies of everyone's IDs after the fact. More concerning is the vague explanation of "fiscal year closing" which isn't a standard term associated with preparer documentation requirements. A legitimate request would cite specific IRS regulations or PTIN requirements that necessitate the documentation.

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Luca Ricci

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5 I've been a client at my tax firm for over 20 years and they did something similar last year, but it was because they were implementing new security protocols after a data breach at another office in their network. They clearly explained this was for enhanced security and gave us multiple secure options for providing the information (secure portal, in-person verification, etc). The vague explanation you received is what concerns me most.

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Luca Ricci

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7 How did you end up handling it? Did you provide the documents they asked for? I'm really confused about what to do here.

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