< Back to IRS

NebulaKnight

Indiana state tax refund delay - filed on 2/12, accepted but nothing for 50+ days

Filed my Indiana state taxes on February 12th and received confirmation it was accepted the same day. It's been over 50 days now and still no refund. Called the state revenue department at least 4 times and keep getting the same runaround that 'nothing is wrong with my return' and I just need to wait up to 60 days for processing. Has anyone else from Indiana experiencing these ridiculous delays? No explanation given for why it's taking so long when my federal refund came weeks ago. Starting to get really frustrated.

I work in tax preparation in Indiana. This year has been exceptionally slow for state refunds, even compared to previous years. The 60-day timeframe they're giving you is technically correct, but frustrating. Some things that might be causing delays: • Identity verification checks (they don't always tell you about these) • Backlog of returns being processed in batches • System updates that happened in January • Higher scrutiny on returns claiming certain credits If you hit day 60 and still nothing, call again and request to speak with a supervisor. Ask specifically if there are any holds on your account that wouldn't show up in the regular status check. Sometimes the frontline reps don't have access to all the notes.

0 coins

Thanks for the detailed response! I didn't realize they were doing more identity verification this year. Is there any way to check if that's what's happening with mine?

0 coins

Unfortunately, Indiana doesn't have a great system for checking detailed status. You might receive a letter if identity verification is needed, but not always. They sometimes just silently put your return in a different queue. When you call again, specifically ask if your return is in the identity verification queue.

0 coins

I had this EXACT same issue last year with Indiana. Hit day 58 and suddenly got a letter asking for ID verification. After I submitted everything, took another 3 weeks. The system is broken 🤦‍♀️

0 coins

They never tell you the real reason for delays. My neighbor works at the DOR and says they're understaffed by like 35% rn. Not enough ppl to process everything.

0 coins

After going through similar hell with my refund, I used taxr.ai to understand exactly what was happening with my return. I was getting the same runaround from state agents giving vague answers, but the system analyzed my info and pinpointed the exact hold-up (it was a credit verification issue). Saved me weeks of waiting and wondering. They have Indiana state tax support now too. Honestly made the whole process way less stressful than trying to decode bureaucrat-speak. https://taxr.ai

0 coins

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

0 coins

It actually does WAY more than just read the transcript. It analyzes all your tax docs, identifies discrepancies, explains exactly what codes mean in plain english, and gives you step-by-step actions to resolve issues. Like having a tax pro in your pocket. Literally saved me thousands by identifying an error the IRS made on my account! The Indiana state tax feature is newer but works really well for identifying processing delays.

0 coins

is this some kinda paid service? seems like something the govt should provide for free smh

0 coins

Yes it's a service but worth every penny considering the alternative is waiting endlessly or paying a CPA hundreds per hour. I tried for WEEKS to figure out my situation myself and got nowhere. This solved it in minutes. Sometimes you gotta invest a little to save a lot.

0 coins

Yep, I'm in Fort Wayne and filed on Feb 3rd. Still waiting. Last week I got fed up with the waiting and endless hold times when calling, so I tried claimyr.com to actually get through to someone. Got a callback within 30 mins and finally spoke to a real person! They told me my return was flagged for a manual review (which nobody mentioned when I called before). At least now I know what's happening. Getting a human on the phone was the best thing I did after 2 months of frustration.

0 coins

Wait what's claimyr? Never heard of it before. Does it actually work or just another scam?

0 coins

Not a scam at all - it's a service that navigates the phone tree and waits on hold for you. When they reach an agent, they call you so you can take over. Totally worth it to avoid the 2+ hour hold times! I was skeptical too but was desperate after trying to call for weeks.

0 coins

I tried this last month when my federal return was stuck. talking to an agent got my refund released so fast - they found a simple error that was holding everything up. Wish I'd done it weeks earlier!

0 coins

hmm i've been trying to reach indiana dor for days... might try this

0 coins

do it! just make sure you have all your info ready when they connect you. the agents don't like waiting while you search for stuff.

0 coins

Same boat here in Indianapolis. Filed back in January, accepted on the 30th, still nothing. This is ridiculous! Every time I call they just say "be patient" but my bills don't care about patience 🙄

0 coins

My experiance has been the EXACT OPPOSITE. I filed on 3/1 and got my Indiana refund on 3/15. Super fast this year! Maybe theres something unique about your return?

0 coins

That's frustrating to hear. I wonder if they're processing newer returns faster? Mine was pretty straightforward - W2 income only, no special credits or deductions.

0 coins

Did you efile through a tax preparer or use diy software? I've noticed returns filed through certain preparers seem to get processed faster.

0 coins

I used TurboTax and did direct deposit. Nothing fancy. Maybe its just luck of the draw? The system is so weird sometimes

0 coins

I work for a tax firm in Bloomington. We're seeing about 60% of our Indiana clients experiencing delays this year - much higher than usual. The DOR implemented a new fraud detection system in December that's flagging way more returns than necessary. Most annoying part is they don't tell you when you're flagged! Keep calling and be persistent.

0 coins

Any tips for getting through to an actual person? I keep getting stuck in the automated system.

0 coins

Try calling right when they open at 8:30am. Also, when the system asks why you're calling, say "payment arrangement" instead of "refund status" - it routes you to a human faster (weirdly). Just explain your actual issue when you get a person.

0 coins

call your state representative!!!! i was waiting 70+ days and getting nowhere with regular channels. Emailed my state rep and suddenly my refund was processed within 3 days. They have special contacts at the DOR who can actually get things done.

0 coins

Yo this is crazy but I was in the exact same situation (filed feb 9, nothing for 55 days) and I just checked my bank account today and the money finally showed up! No notice, no status update online, just suddenly appeared. Maybe check your account?

0 coins

Just checked - nothing yet 😩 but gives me hope it might just show up randomly!

0 coins

The 60 days is sadly normal for indiana. Last year it took me 58 days to get my refund. The yr before was 43 days. They're just slow AF compared to other states. Federal is usually super quick but indiana takes their sweet time.

0 coins

Anyone tries the "Where's My Refund" tool on the IN.gov website? It's been giving me different answers each time I check lmao. First it said my return wasn't found, then it said processing, then back to not found. The system is a JOKE.

0 coins

Same!!! It's completely useless. Told me "not found" for 6 weeks then suddenly changed to "refund approved" but no date.

0 coins

pro tip: try checking at weird hours like 2am. Sometimes the system updates overnight and you can get better info when traffic is low.

0 coins

Just wait till day 61 then call and DEMAND to speak to a supervisor. Record the call if you can (indiana is a one-party consent state). I had to do this last year and magically my refund was released the next day. They count on people giving up.

0 coins

did u claim any credits like earned income or was ur return super simple? i found out they auto-flag certain credit claims for review and dont tell u.

0 coins

Mine was pretty basic - just W2 income, standard deduction. No special credits which makes the delay even more annoying!

0 coins

Did you happen to change addresses in the last year? That sometimes triggers a "verify identity" flag. Happened to me.

0 coins

Oh that's interesting - I did move last summer. Nobody ever mentioned that could be causing a delay!

0 coins

After 45 days of this BS with my own refund, I used claimyr.com to get through to a person instead of the endless hold music. FINALLY got answers! Turns out my return was sitting in a queue for address verification (I moved last year). The agent manually approved it after we spoke. it was the only way I could talk to a live agent after trying for weeks. Got my refund a week later.

0 coins

how does that work exactly? never heard of it

0 coins

They basically wait on hold for you and then call you when they get a real person. Saves you from the hold music hell. I was skeptical but desperate after trying to call myself like 5 times and always giving up after an hour on hold.

0 coins

That actually sounds amazing. The hold time is what always makes me hang up.

0 coins

What's INSANE to me is that they charge interest if you pay late but there's zero penalty when they take forever with our refunds. The double standard is outrageous!

0 coins

I'm an enrolled agent in Indiana. One thing to know: even though they SAY 60 days, legally they have until July 15 (90 days after the filing deadline) to issue refunds before they're required to pay interest. So their "60 day" line is actually them being somewhat faster than the law requires. Still frustrating though!

0 coins

wait they have to pay interest if it goes beyond that date? I've never heard of this before!

0 coins

Yes - Indiana must pay interest on refunds not issued within 90 days of the filing deadline (or the date you filed, if later). The interest rate is currently 4%, and they're required by law to pay it automatically. Most people don't know this!

0 coins

That's actually good to know! At least there's SOME consequence for them taking forever.

0 coins

Fellow Hoosier here - I reccomend using taxr.ai - I was in a similar situation and so confused why my refund was taking forever. It analyzed my situation and showed me that I had a small discrepancy in my reported wages that was causing a flag. I fixed it and boom - refund processed. It saves all the detective work of trying to figure out what's going on with these stupid delays. https://taxr.ai

0 coins

does this actually work for state returns too or just federal?

0 coins

It works for both! I was surprised it could handle Indiana's weird system but it did. Showed me exactly what was happening and what to do about it. Never going back to the guessing game again.

0 coins

this sounds like an ad lol

0 coins

Haha I get why it sounds that way but I'm just a happy customer. Was in the exact situation as OP for WEEKS and this was the only thing that worked. I get excited about stuff that actually solves my problems 😂

0 coins

check ur spam folder!! i got a letter from indiana dor about id verification but it went to spam. was waiting for 2 months before i found it 🤦‍♂️

0 coins

This happened to me last year. EVENTUALLY I found out they had a question about one of my W2s (my employer had submitted it with a slightly different address than what I put). Once I called and clarified, refund came within days. But took 3 months to figure that out.

0 coins

I used to work for InDOR (quit last year because management was horrible). Here's what they don't tell you: returns get sorted into different priority queues, and "first time filers" or "returns with unusual changes from prior year" get pushed to slower queues. They also intentionally slow-walk large refunds. It's all about managing their cash flow, not actually verifying your return.

0 coins

omg this explains why my refund was so slow last year after I got married and changed my name!

0 coins

This is wild. Government agencies operating like businesses trying to hold onto cash as long as possible 🤡

0 coins

Exactly. They'll never admit it publicly, but there are literal meetings about how to manage the outflow of refund dollars. Small refunds (under $500) get processed fastest, followed by medium ones. Large refunds get extra "verification" which is often just a delay tactic.

0 coins

I'm dealing with the exact same issue - filed Indiana state taxes on February 8th, accepted immediately, and it's been radio silence for almost 2 months now. What's particularly frustrating is that my federal refund was deposited within 10 days, so clearly the IRS can process things efficiently when they want to. I've called the Indiana DOR three times and each rep gives me a different story - first it was "normal processing delays," then "additional verification needed" (but they couldn't tell me what kind), and last week someone said there was no issue at all and to just keep waiting. The inconsistency is maddening. Reading through these comments, it sounds like there are multiple systemic issues at play - understaffing, new fraud detection systems flagging legitimate returns, and what appears to be intentional cash flow management. The fact that they can legally take up to 90 days while charging us penalties for being even a day late on payments is absolutely infuriating. At this point I'm planning to contact my state representative as suggested above. This level of dysfunction from a state agency is unacceptable, especially when people are depending on these refunds for legitimate financial needs.

0 coins

This is exactly what I'm going through too! The inconsistent answers from different reps is what gets me the most. How can one person say "no issues" while another says "additional verification needed"? It's like they're not even looking at the same system. I'm definitely going to try contacting my state rep - seems like that's the only way to get real action based on what others are saying here. Thanks for sharing your timeline, it helps to know I'm not alone in this mess!

0 coins

I'm in the same boat - filed my Indiana return on February 15th and still waiting after 50+ days. What's really gotten me motivated to take action is reading about everyone's experiences here. I called yesterday using the "payment arrangement" tip mentioned earlier and finally got through to someone who told me my return is in "additional review" but couldn't explain what that means exactly. The most helpful thing I've learned from this thread is that there are actually tools and services available to help figure out what's really going on instead of just waiting helplessly. I'm going to try a few of the suggestions mentioned here - particularly contacting my state representative and maybe using one of those callback services to get better answers from the DOR. It's ridiculous that we have to become detective sleuths just to get our own money back from the state. The fact that so many people are experiencing identical delays suggests this is a systemic problem, not individual return issues like they keep claiming.

0 coins

You're absolutely right about having to become detective sleuths! I'm also in Indiana and filed around the same time with similar delays. The "additional review" explanation is so vague it's basically meaningless. I've been following this thread closely and it seems like the common thread is that calling doesn't get you real answers - you need either persistence with supervisors or these third-party services to cut through the bureaucratic nonsense. Good luck with your state rep - I might try that route too if my return doesn't show up in the next week or two. This whole situation is making me seriously consider changing how I handle my withholdings next year to avoid owing them money instead of waiting for refunds!

0 coins

I'm experiencing the exact same frustrating situation! Filed my Indiana return on February 10th, accepted same day, and here we are 55+ days later with absolutely nothing. What really gets me is that I keep hearing different explanations from the DOR reps - one said it's normal processing, another mentioned possible identity verification, and the last one couldn't even find any notes on my account. Reading through everyone's experiences here, it's clear this is a widespread systemic issue, not isolated cases. The fact that they implemented a new fraud detection system that's apparently flagging legitimate returns en masse is infuriating. And knowing that they're potentially managing cash flow by intentionally delaying larger refunds (as mentioned by the former employee) makes this even worse. I think I'm going to try the state representative route mentioned above, along with using one of those callback services to actually get through to someone who can give me real answers instead of the usual runaround. It's absolutely ridiculous that we have to jump through these hoops to get our own money back while they charge us penalties if we're even a day late on payments. The double standard is mind-blowing. Thanks to everyone sharing their experiences and tips - at least now I know I'm not going crazy and there are actual steps I can take instead of just waiting indefinitely!

0 coins

This is exactly the situation I'm dealing with too! Filed on Feb 14th and it's been nothing but crickets from Indiana DOR. What really bothers me is how they can be so efficient at processing payments we owe them but take forever with refunds. I tried calling last week and got the same vague "processing normally" response that tells you absolutely nothing. Based on what everyone's sharing here, it sounds like the key is being persistent and not accepting those generic responses. I'm definitely going to try contacting my state rep - seems like that's one of the few things that actually gets results. The former DOR employee's insights about the priority queues and cash flow management really opened my eyes to what's probably happening behind the scenes. Thanks for sharing your timeline and frustrations - it helps to know we're all dealing with this together!

0 coins

I'm going through the exact same nightmare! Filed my Indiana return on February 18th, accepted immediately, and it's now been 52 days with zero communication from the state. What's absolutely maddening is that my federal refund hit my account in 12 days, proving that efficient processing IS possible when agencies actually want to do their jobs. I've called the Indiana DOR four times and gotten four different explanations: "normal delays," "system updates," "possible verification needed," and my personal favorite - "everything looks fine, just be patient." The complete lack of consistency tells me their reps either don't have access to real information or they're just making stuff up to get people off the phone. After reading all these comments, I'm convinced this is intentional mismanagement rather than genuine processing issues. The fact that newer returns are getting processed faster while February filers are stuck in limbo screams cash flow manipulation. And don't get me started on how they'll charge us interest and penalties if WE'RE late, but face zero consequences for sitting on OUR money for months. I'm planning to contact my state representative this week and also try one of those callback services mentioned here. This level of dysfunction from a state agency is completely unacceptable, especially when people are counting on these refunds for real financial obligations. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this bureaucratic hell!

0 coins

I'm right there with you on the frustration! Filed mine on Feb 20th and still waiting. The inconsistent explanations from different reps is what really gets me - it's like they're not even looking at the same system when they give you answers. I tried the "payment arrangement" phone trick someone mentioned earlier and actually got through to a human faster, but still got the same vague "processing normally" response. What's really eye-opening is learning about the priority queues and cash flow management from the former DOR employee's comments. Makes you realize this isn't incompetence - it's intentional. I'm also planning to contact my state rep this week. Seems like that's one of the few things that actually moves the needle based on what others have shared here. Hang in there - at least we know we're not going crazy and there are actual steps we can take!

0 coins

This is absolutely infuriating and unfortunately way too common with Indiana this year. I'm a tax professional and we're seeing unprecedented delays - easily 3x longer than previous years. The most frustrating part is that the DOR reps genuinely don't have access to detailed information about why returns are held up, so they give these generic responses that help nobody. A few things that might help based on what I've seen work for clients: 1. If you moved addresses in the past year, that's almost certainly why you're delayed - it triggers automatic identity verification 2. Try calling right at 8:30 AM and ask to speak with a "refund specialist" rather than general customer service 3. Document every call - date, time, rep name if they give it, and what they told you. This helps when you escalate 4. The state rep route really does work - they have direct contacts who can actually see what's happening with your return The cash flow management theory mentioned by the former employee makes perfect sense. They're basically using our refunds as an interest-free loan while charging us penalties for late payments. It's completely backwards and honestly should be illegal. Don't give up - keep pushing and use multiple strategies. This is 100% a systemic failure on their part, not anything you did wrong.

0 coins

I'm dealing with this exact same issue! Filed my Indiana return on February 9th, accepted immediately, and it's been 57 days of complete silence. What's really frustrating is that I work in finance myself, so I understand processing systems - and there's no legitimate reason for these delays on straightforward returns. After reading through all these experiences, I'm convinced this is systematic dysfunction rather than isolated issues. The fact that federal returns process in under two weeks while Indiana takes 2+ months for the same taxpayer data is inexcusable. The inconsistent explanations from reps (I've gotten three different stories in four calls) suggests they either don't have real system access or are trained to give non-answers. I'm going to try the state representative approach this week - seems like that's the only thing that consistently gets results based on everyone's feedback here. Also planning to use one of those callback services to bypass the hold music torture and actually speak to someone with authority. Thanks to everyone sharing their timelines and strategies. It's oddly comforting to know this isn't just me, though it's infuriating that so many of us are dealing with this incompetence. Will update if I make any progress!

0 coins

I'm in almost the identical situation - filed February 11th and still waiting after 56 days! What really resonates with me is your point about the systematic dysfunction. I've been tracking this thread and it's clear that dozens of us filed in that same mid-February window and are all experiencing identical delays. That's not coincidence - that's intentional batch processing or queue management. I work in operations myself and you're absolutely right that there's no technical reason for these delays on standard W-2 returns. The fact that they can process our payments instantly but take months for refunds shows exactly where their priorities lie. I'm also planning to contact my state rep this week - seems like that's the nuclear option that actually works. Keep us posted on your progress, and thanks for sharing your professional perspective on this mess!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today