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NebulaKnight

Indiana state tax refund delay - filed on 2/12, accepted but nothing for 50+ days

Filed my Indiana state taxes on February 12th and received confirmation it was accepted the same day. It's been over 50 days now and still no refund. Called the state revenue department at least 4 times and keep getting the same runaround that 'nothing is wrong with my return' and I just need to wait up to 60 days for processing. Has anyone else from Indiana experiencing these ridiculous delays? No explanation given for why it's taking so long when my federal refund came weeks ago. Starting to get really frustrated.

I work in tax preparation in Indiana. This year has been exceptionally slow for state refunds, even compared to previous years. The 60-day timeframe they're giving you is technically correct, but frustrating. Some things that might be causing delays: • Identity verification checks (they don't always tell you about these) • Backlog of returns being processed in batches • System updates that happened in January • Higher scrutiny on returns claiming certain credits If you hit day 60 and still nothing, call again and request to speak with a supervisor. Ask specifically if there are any holds on your account that wouldn't show up in the regular status check. Sometimes the frontline reps don't have access to all the notes.

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Thanks for the detailed response! I didn't realize they were doing more identity verification this year. Is there any way to check if that's what's happening with mine?

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Unfortunately, Indiana doesn't have a great system for checking detailed status. You might receive a letter if identity verification is needed, but not always. They sometimes just silently put your return in a different queue. When you call again, specifically ask if your return is in the identity verification queue.

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I had this EXACT same issue last year with Indiana. Hit day 58 and suddenly got a letter asking for ID verification. After I submitted everything, took another 3 weeks. The system is broken 🤦‍♀️

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They never tell you the real reason for delays. My neighbor works at the DOR and says they're understaffed by like 35% rn. Not enough ppl to process everything.

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After going through similar hell with my refund, I used taxr.ai to understand exactly what was happening with my return. I was getting the same runaround from state agents giving vague answers, but the system analyzed my info and pinpointed the exact hold-up (it was a credit verification issue). Saved me weeks of waiting and wondering. They have Indiana state tax support now too. Honestly made the whole process way less stressful than trying to decode bureaucrat-speak. https://taxr.ai

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Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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It actually does WAY more than just read the transcript. It analyzes all your tax docs, identifies discrepancies, explains exactly what codes mean in plain english, and gives you step-by-step actions to resolve issues. Like having a tax pro in your pocket. Literally saved me thousands by identifying an error the IRS made on my account! The Indiana state tax feature is newer but works really well for identifying processing delays.

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is this some kinda paid service? seems like something the govt should provide for free smh

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Yes it's a service but worth every penny considering the alternative is waiting endlessly or paying a CPA hundreds per hour. I tried for WEEKS to figure out my situation myself and got nowhere. This solved it in minutes. Sometimes you gotta invest a little to save a lot.

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Yep, I'm in Fort Wayne and filed on Feb 3rd. Still waiting. Last week I got fed up with the waiting and endless hold times when calling, so I tried claimyr.com to actually get through to someone. Got a callback within 30 mins and finally spoke to a real person! They told me my return was flagged for a manual review (which nobody mentioned when I called before). At least now I know what's happening. Getting a human on the phone was the best thing I did after 2 months of frustration.

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Wait what's claimyr? Never heard of it before. Does it actually work or just another scam?

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Not a scam at all - it's a service that navigates the phone tree and waits on hold for you. When they reach an agent, they call you so you can take over. Totally worth it to avoid the 2+ hour hold times! I was skeptical too but was desperate after trying to call for weeks.

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I tried this last month when my federal return was stuck. talking to an agent got my refund released so fast - they found a simple error that was holding everything up. Wish I'd done it weeks earlier!

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hmm i've been trying to reach indiana dor for days... might try this

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do it! just make sure you have all your info ready when they connect you. the agents don't like waiting while you search for stuff.

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Same boat here in Indianapolis. Filed back in January, accepted on the 30th, still nothing. This is ridiculous! Every time I call they just say "be patient" but my bills don't care about patience 🙄

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My experiance has been the EXACT OPPOSITE. I filed on 3/1 and got my Indiana refund on 3/15. Super fast this year! Maybe theres something unique about your return?

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That's frustrating to hear. I wonder if they're processing newer returns faster? Mine was pretty straightforward - W2 income only, no special credits or deductions.

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Did you efile through a tax preparer or use diy software? I've noticed returns filed through certain preparers seem to get processed faster.

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I used TurboTax and did direct deposit. Nothing fancy. Maybe its just luck of the draw? The system is so weird sometimes

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I work for a tax firm in Bloomington. We're seeing about 60% of our Indiana clients experiencing delays this year - much higher than usual. The DOR implemented a new fraud detection system in December that's flagging way more returns than necessary. Most annoying part is they don't tell you when you're flagged! Keep calling and be persistent.

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Any tips for getting through to an actual person? I keep getting stuck in the automated system.

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Try calling right when they open at 8:30am. Also, when the system asks why you're calling, say "payment arrangement" instead of "refund status" - it routes you to a human faster (weirdly). Just explain your actual issue when you get a person.

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call your state representative!!!! i was waiting 70+ days and getting nowhere with regular channels. Emailed my state rep and suddenly my refund was processed within 3 days. They have special contacts at the DOR who can actually get things done.

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Yo this is crazy but I was in the exact same situation (filed feb 9, nothing for 55 days) and I just checked my bank account today and the money finally showed up! No notice, no status update online, just suddenly appeared. Maybe check your account?

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Just checked - nothing yet 😩 but gives me hope it might just show up randomly!

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The 60 days is sadly normal for indiana. Last year it took me 58 days to get my refund. The yr before was 43 days. They're just slow AF compared to other states. Federal is usually super quick but indiana takes their sweet time.

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Anyone tries the "Where's My Refund" tool on the IN.gov website? It's been giving me different answers each time I check lmao. First it said my return wasn't found, then it said processing, then back to not found. The system is a JOKE.

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Same!!! It's completely useless. Told me "not found" for 6 weeks then suddenly changed to "refund approved" but no date.

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pro tip: try checking at weird hours like 2am. Sometimes the system updates overnight and you can get better info when traffic is low.

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Just wait till day 61 then call and DEMAND to speak to a supervisor. Record the call if you can (indiana is a one-party consent state). I had to do this last year and magically my refund was released the next day. They count on people giving up.

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did u claim any credits like earned income or was ur return super simple? i found out they auto-flag certain credit claims for review and dont tell u.

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Mine was pretty basic - just W2 income, standard deduction. No special credits which makes the delay even more annoying!

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Did you happen to change addresses in the last year? That sometimes triggers a "verify identity" flag. Happened to me.

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Oh that's interesting - I did move last summer. Nobody ever mentioned that could be causing a delay!

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After 45 days of this BS with my own refund, I used claimyr.com to get through to a person instead of the endless hold music. FINALLY got answers! Turns out my return was sitting in a queue for address verification (I moved last year). The agent manually approved it after we spoke. it was the only way I could talk to a live agent after trying for weeks. Got my refund a week later.

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how does that work exactly? never heard of it

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They basically wait on hold for you and then call you when they get a real person. Saves you from the hold music hell. I was skeptical but desperate after trying to call myself like 5 times and always giving up after an hour on hold.

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That actually sounds amazing. The hold time is what always makes me hang up.

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What's INSANE to me is that they charge interest if you pay late but there's zero penalty when they take forever with our refunds. The double standard is outrageous!

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I'm an enrolled agent in Indiana. One thing to know: even though they SAY 60 days, legally they have until July 15 (90 days after the filing deadline) to issue refunds before they're required to pay interest. So their "60 day" line is actually them being somewhat faster than the law requires. Still frustrating though!

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wait they have to pay interest if it goes beyond that date? I've never heard of this before!

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Yes - Indiana must pay interest on refunds not issued within 90 days of the filing deadline (or the date you filed, if later). The interest rate is currently 4%, and they're required by law to pay it automatically. Most people don't know this!

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That's actually good to know! At least there's SOME consequence for them taking forever.

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Fellow Hoosier here - I reccomend using taxr.ai - I was in a similar situation and so confused why my refund was taking forever. It analyzed my situation and showed me that I had a small discrepancy in my reported wages that was causing a flag. I fixed it and boom - refund processed. It saves all the detective work of trying to figure out what's going on with these stupid delays. https://taxr.ai

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does this actually work for state returns too or just federal?

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It works for both! I was surprised it could handle Indiana's weird system but it did. Showed me exactly what was happening and what to do about it. Never going back to the guessing game again.

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this sounds like an ad lol

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Haha I get why it sounds that way but I'm just a happy customer. Was in the exact situation as OP for WEEKS and this was the only thing that worked. I get excited about stuff that actually solves my problems 😂

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check ur spam folder!! i got a letter from indiana dor about id verification but it went to spam. was waiting for 2 months before i found it 🤦‍♂️

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This happened to me last year. EVENTUALLY I found out they had a question about one of my W2s (my employer had submitted it with a slightly different address than what I put). Once I called and clarified, refund came within days. But took 3 months to figure that out.

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I used to work for InDOR (quit last year because management was horrible). Here's what they don't tell you: returns get sorted into different priority queues, and "first time filers" or "returns with unusual changes from prior year" get pushed to slower queues. They also intentionally slow-walk large refunds. It's all about managing their cash flow, not actually verifying your return.

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omg this explains why my refund was so slow last year after I got married and changed my name!

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This is wild. Government agencies operating like businesses trying to hold onto cash as long as possible 🤡

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Exactly. They'll never admit it publicly, but there are literal meetings about how to manage the outflow of refund dollars. Small refunds (under $500) get processed fastest, followed by medium ones. Large refunds get extra "verification" which is often just a delay tactic.

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I'm dealing with the exact same issue - filed Indiana state taxes on February 8th, accepted immediately, and it's been radio silence for almost 2 months now. What's particularly frustrating is that my federal refund was deposited within 10 days, so clearly the IRS can process things efficiently when they want to. I've called the Indiana DOR three times and each rep gives me a different story - first it was "normal processing delays," then "additional verification needed" (but they couldn't tell me what kind), and last week someone said there was no issue at all and to just keep waiting. The inconsistency is maddening. Reading through these comments, it sounds like there are multiple systemic issues at play - understaffing, new fraud detection systems flagging legitimate returns, and what appears to be intentional cash flow management. The fact that they can legally take up to 90 days while charging us penalties for being even a day late on payments is absolutely infuriating. At this point I'm planning to contact my state representative as suggested above. This level of dysfunction from a state agency is unacceptable, especially when people are depending on these refunds for legitimate financial needs.

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