IRS Transcript Error & Dropped Calls - How to Actually Reach a Human?

Ugh, I feel your pain! The IRS phone system is a nightmare. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone 🙄

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/_kiP6q8DX5c

Have you tried checking your transcript online? Sometimes you can get the info you need without calling.

I had a similar issue last year. Turns out there was a glitch in their system that was causing the calls to drop. It took them like a month to fix it. Might be worth checking if there are any known issues right now.

Here's what I've learned from dealing with the IRS for years: 1. Persistence is key. Keep trying different times and days. 2. Use the online tools as much as possible. Sometimes you can resolve issues without calling. 3. If you do need to call, try early morning or late afternoon on Wednesdays or Thursdays. Those tend to be less busy. 4. Have all your documents ready before you call. They'll ask for a ton of info. 5. Be polite but firm with the agents. They're usually trying their best in a broken system. 6. If all else fails, contact your local Taxpayer Advocate Service. They can sometimes help cut through the red tape. Hope this helps! Good luck dealing with the bureaucracy 💪

have you tried faxing them? sometimes old school methods work better with these dinosaur agencies 📠

Ugh, the IRS is such a joke. They expect us to pay taxes on time but can't even answer the phone. Classic government efficiency 🙄

Maybe try reaching out to your local congressperson's office? They sometimes have ways to expedite IRS issues for constituents.

I've been dealing with similar issues! What worked for me was calling the practitioner priority line (if you have a tax pro helping you) or trying the automated callback feature - you can request a callback instead of staying on hold. Also, for transcript errors, try accessing them through different browsers or clearing your cache. Sometimes it's just a technical glitch on their website. The IRS2Go mobile app sometimes works better than the website too. Don't give up - I know it's super frustrating but you'll get through eventually!