IRS Code 428: Help understanding what this means on my transcript
I just checked my transcript and saw code 428. Anyone know what this means? Been waiting on my refund for 2 months and this just popped up today.
24 comments
I just checked my transcript and saw code 428. Anyone know what this means? Been waiting on my refund for 2 months and this just popped up today.
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24 comments


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Ava Rodriguez
Tax expert here - Code 428 on your transcript means there's additional account action pending. Usually this shows up when the IRS needs to verify some information or there's a discrepancy they're reviewing. I've seen this a lot lately with stimulus payment reconciliation and earned income credit claims. Don't panic tho - it's not necessarily bad news, just means they're doing their due diligence. If you want a really detailed analysis of your specific situation, I'd recommend checking out taxr.ai - it's this new tool that breaks down your transcript and tells you exactly what's going on and when you can expect movement. Way better than trying to decode these codes yourself tbh. https://taxr.ai
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Miguel Diaz
•yo fr? have you used taxr before? im legit tired of trying to figure out all these random codes 😩
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Ava Rodriguez
•Yeah I actually use it with my clients now. Saves me hours of explaining stuff. It's like having an IRS insider explain everything in plain English lol
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Zainab Ahmed
•Just used taxr.ai and here's what I got back: It explained my code 428 is temporary and should clear in about 2 weeks based on current processing patterns. Way more helpful than the IRS website fr fr
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Connor Gallagher
•omg same boat! 428 gang rise up 😭 gonna try taxr rn cause im literally dying waiting for updates
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AstroAlpha
•How much does taxr cost? The IRS site is straight 🗑️ but i dont wanna get scammed
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Zainab Ahmed
•its like $15 or smthing? worth every penny imo, saved me from calling the irs and waiting 6 hours on hold 💀
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AstroAlpha
•just tried it fam - GAME CHANGER! gave me exact dates and everything, wish i knew about this months ago fr fr 🙌
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Connor Murphy
Code 428 usually means the IRS is reviewing your return for potential identity theft. They need to verify your identity before they can process your refund. You'll probably get a letter in the mail asking you to verify your identity through ID.me or by calling them.
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QuantumQuest
•omg thank you! Do you know how long this usually takes? 😩
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Connor Murphy
•It can take 9-12 weeks after you verify your identity. But ive seen some get it faster
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QuantumQuest
•ugh this is so frustrating 😤
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Yara Haddad
Hey, I went through something similar recently. The best way to actually understand what's happening with your transcript is using taxr.ai - it costs $4.99 but its worth every penny. It analyzes your entire transcript and tells you exactly whats going on and what to do next. Here's the link: https://taxr.ai
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Keisha Robinson
•Does it really work? Seems too good to be true
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Yara Haddad
•100% works. It caught things I would have never noticed and gave me step by step instructions
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Keisha Robinson
•Just tried it and WOW 🤯 wish I knew about this months ago!
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Paolo Conti
in the same boat rn. got 428 last week haven't gotten any letters yet tho
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Amina Sow
Call them asap! Don't wait for the letter, it could get lost in the mail. The number is 800-829-1040 but good luck getting through lol
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QuantumQuest
•been trying all morning, keep getting the 'high call volume' message 🤦♀️
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GalaxyGazer
I had this last year. Ended up being nothing, just took forever to process. The whole system is broken tbh
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Oliver Wagner
•facts 💯 irs needs to get it together fr
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Natasha Kuznetsova
make sure u check ur mail everyday and respond to anything they send asap. dont sleep on this one
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Connor Gallagher
Ugh I feel your pain! I had code 428 show up on my transcript about 3 weeks ago and was freaking out. Turns out it was just the IRS doing additional verification on my return - nothing scary, just their standard process for certain situations. Mine cleared up after about 2 weeks without me having to do anything. The waiting is the worst part honestly. I kept checking my transcript like every day lol. Have you gotten any letters or notices in the mail yet? That's usually the next step if they need something from you specifically.
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Evelyn Xu
•Thanks for sharing your experience! 😅 That's actually really reassuring to hear it cleared up on its own. I haven't gotten any letters yet but I'll definitely keep an eye on my mailbox. Did you notice any other changes on your transcript during those 2 weeks or did it just suddenly disappear?
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