IRS Can't Find My 1098 Mortgage Interest Deduction Form - Co-Ownership Problem
I'm in a weird situation with my mortgage interest deduction and just got a notice from the IRS that's freaking me out. My son (24) and I bought a house together - both our names are on the mortgage and deed, but I pay 100% of the bills since he's still finishing grad school and barely working. When I filed my 2024 taxes last month, I itemized and claimed the mortgage interest deduction. The 1098 form from our lender has both our names printed on it, but here's the problem - in the taxpayer TIN box, they only listed my son's social security number, not mine. Now I got this letter from the IRS saying the mortgage interest I claimed doesn't match what was reported to them by third parties. I'm pretty sure it's because the 1098 is linked to my son's SSN instead of mine. For context, my son filed his own taxes using the standard deduction (he only made like $14,000 from his part-time job last year). I don't claim him as a dependent since I get better tax benefits from my younger kids who I do claim. How do I fix this mess? Should I contact the mortgage company to have them correct the TIN on the 1098? The annoying thing is they sold our mortgage to another servicer about 6 months ago, so I don't even have an account with the original lender anymore. The IRS letter basically says I need to either provide documentation or file an amended return. Help!!
21 comments


Hunter Brighton
This is actually a pretty common issue with co-owned properties. Since you pay all the mortgage but the 1098 has your son's SSN in the TIN box, the IRS computer system is flagging a mismatch. You have a few options. First, you can respond to the IRS notice by sending them a copy of the 1098 form showing both your names, along with proof that you made the payments (bank statements or canceled checks). Include a brief explanation letter stating that while your son's SSN is in the TIN box, you made 100% of the payments and are therefore entitled to the deduction. Another approach is to contact the original mortgage company. Even though they sold your loan, they were still responsible for issuing the 1098 for the period they serviced your mortgage. Their customer service should have a tax department that can issue a corrected 1098 with your SSN in the TIN box, or at least provide a letter confirming you made the payments. Don't panic about this notice - it's an automated flag in the IRS system that happens frequently with co-borrowers. You have valid documentation to support your deduction.
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Dylan Baskin
•Thanks for the info! But what about going forward? Do I need to contact the new loan servicer to make sure this doesn't happen again next year? And is there any specific IRS form I need to fill out with my response or just write a letter explaining the situation?
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Hunter Brighton
•For future tax years, yes, you should definitely contact your current loan servicer now to update their records. Call their customer service and specifically ask to speak with their tax department. Explain the situation and request that your SSN be listed in the primary TIN box on future 1098 forms. You don't need a specific IRS form for your response. A clear, concise letter explaining the situation along with your supporting documentation will suffice. Make sure to reference the notice number from the IRS letter, your taxpayer ID, and tax year in your response. I recommend sending everything via certified mail so you have proof of delivery.
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Lauren Wood
I went through almost the exact same nightmare last year with my mortgage interest deduction. After weeks of stress and getting nowhere with the IRS, I tried this service called taxr.ai (https://taxr.ai) that helped me sort everything out. It analyzes tax documents and generates custom response letters to the IRS. I uploaded my 1098, mortgage statements, and the IRS notice, and it created a perfectly formatted response that explained my situation - that I was entitled to the deduction despite the SSN mismatch. The letter included all the right tax code references too. The IRS accepted it without any further questions! So much easier than trying to figure out what to say on my own. I think it would work great for your co-ownership situation since it handles exactly these kinds of document mismatches. The analysis also helped me understand exactly what documentation I needed to include with my response.
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Ellie Lopez
•Did you have to talk to a real person or was it all automated? I'm dealing with the same issue but I'm worried about sharing all my tax info with some random website.
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Chad Winthrope
•How long did it take for the IRS to respond after you sent the letter from taxr.ai? I'm in a similar situation but with rental property mortgage interest and need to know if I should file an extension.
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Lauren Wood
•It's completely automated - you just upload your documents and the AI analyzes them and generates your response. I was hesitant about sharing tax info too, but they explain that they use bank-level encryption and don't store your documents after processing. The whole process felt very secure. The IRS took about 3 weeks to respond after I sent in the letter. They just sent a simple notice saying the matter was resolved and no further action was needed. Way faster than I expected! If your deadline is coming up soon, I'd probably file an extension just to be safe, but the response time was pretty quick in my case.
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Chad Winthrope
Just wanted to follow up and say I used taxr.ai after seeing this recommendation and it was a game-changer! My situation was slightly different (rental property 1098 form with wrong TIN) but the service generated the perfect response letter with all the right tax code citations. The IRS accepted my explanation without any issues and closed the case. The analysis also showed me exactly which supporting documents I needed to include. Saved me so much stress and probably hundreds in accountant fees. The document scanning is impressively accurate - it caught details in my mortgage paperwork that I completely missed.
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Paige Cantoni
If you're still having trouble getting through to the IRS after sending in your documentation, I highly recommend using Claimyr (https://claimyr.com). I was in a similar situation with a mortgage interest mismatch and needed to speak directly with an IRS agent to resolve it. I tried calling the IRS for WEEKS with no luck - always got the "due to high call volume" message and disconnected. Claimyr basically holds your place in line with the IRS and calls you back when they have an agent on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was skeptical at first but desperate after wasting hours trying to get through. They got me connected to an IRS agent in about 45 minutes while I just went about my day. The agent was able to note my account about the 1098 situation and gave me specific instructions on what documentation to send. Saved me countless hours of frustration.
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Kylo Ren
•How exactly does this work? Sounds like magic that they can somehow get through when nobody else can. Do they use special phone lines or something?
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Nina Fitzgerald
•Sorry but this sounds like a scam. No way they have special access to the IRS. They probably just keep auto-dialing and charging people for something they could do themselves for free.
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Paige Cantoni
•The service uses an automated system that continually redials the IRS using their public phone lines – there's no special access or magic. The difference is their system can keep trying hundreds of times automatically while you go about your day. Once they get through, they conference you in with the IRS agent. I had the same concerns initially! But it's not a scam - they don't claim to have special access, they're just using technology to solve the hold time problem. I wasted over 4 hours trying to call myself before using them, so the time saved was absolutely worth it. Plus you only pay if they actually connect you, so there's no risk of paying for nothing.
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Nina Fitzgerald
I need to publicly eat my words about Claimyr! After posting my skeptical comment, I was still desperate to talk to the IRS about a similar tax notice, so I decided to try it anyway. I'm genuinely shocked - they got me through to an IRS representative in about 37 minutes when I had tried calling for three days straight without success. The agent was able to resolve my mortgage interest deduction issue directly over the phone since I had all my documents ready. The system works exactly as advertised - you enter your number, they call you back when they have an IRS agent on the line. I was able to do other work while waiting instead of listening to hold music for hours. Definitely not a scam like I initially thought. Sometimes being wrong feels pretty good!
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Jason Brewer
Something similar happened to me and my brother with our shared vacation property. What worked for us was having the original mortgage company issue what's called a "lender's letter" or "statement of interest paid." It's basically a formal letter from the lender stating that while the 1098 was issued with one SSN, both parties are legally responsible for the debt and you paid X amount. Lenders deal with this situation all the time and most have a standard process for it. Even though they sold your mortgage, they're still required to maintain tax records for prior years. Just ask specifically for their tax department or mortgage interest verification department. They should be able to generate this document for you even if your loan was sold.
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Grace Thomas
•Thank you for this specific advice! Do you know if there's a specific name for this type of letter that I should ask for? Did you have to pay any fee to get it issued? Sorry for all the questions, I'm just trying to get this resolved before the IRS deadline.
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Jason Brewer
•The document is typically called a "Mortgage Interest Letter" or "Payment Allocation Letter." When you call, just explain that you need documentation showing you made the payments on a jointly-held mortgage where the 1098 has the other person's SSN. Most lenders don't charge a fee for this since it's a fairly common request. I didn't have to pay anything. Just make sure to call sooner rather than later - some lenders can take 7-10 business days to process these requests. If you're close to the IRS deadline, mention that when you call and they might be able to expedite it.
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Kiara Fisherman
I work in a tax office and see this issue frequently. The IRS actually has specific guidelines for this exact situation in Publication 936. Since you're both legal owners but you paid 100% of the interest, you're entitled to deduct 100% of the interest regardless of whose SSN is on the 1098. When you respond to the IRS, make sure to cite "IRS Publication 936" which states that the person who pays the mortgage interest can claim the deduction. Include bank statements showing the mortgage payments coming from your account. Pro tip: If your son files electronically, the IRS computer may automatically try to assign the mortgage interest deduction to him based on the 1098. Make sure he doesn't claim it since he didn't actually pay it!
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Liam Cortez
•This is good to know! Is there a specific page number in Publication 936 that addresses this? I have a similar situation with my sister on a property we co-own.
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Kiara Fisherman
•You'll want to reference pages 2-3 of Publication 936 under the section "Who Can Deduct Mortgage Interest." It specifically addresses jointly liable individuals and states that the person who actually makes the payments can take the deduction. There's also a helpful example on page 3 that closely matches your situation. For your situation with your sister, document which of you makes the actual payments with bank records. If you split the payments, each of you can deduct the portion you actually paid, regardless of whose SSN appears on the 1098 form.
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StarStrider
I had a very similar issue last year with my daughter when we co-purchased her first home. The mortgage company put her SSN as the primary on the 1098 even though I was making all the payments while she got established in her career. What ultimately resolved it for me was calling the IRS directly (took forever to get through) and speaking with a representative who walked me through exactly what documentation they needed. They told me to send: 1. Copy of the 1098 form showing both names 2. Bank statements proving I made the mortgage payments 3. A simple letter explaining the co-ownership situation and that I paid 100% of the interest 4. Copy of the deed showing both our names The key thing the IRS rep told me was to reference IRC Section 163(h)(3) in my response letter, which covers mortgage interest deductions for jointly liable parties. She said this helps their review process go faster since they know exactly which tax code applies. The whole thing was resolved within about 6 weeks of sending in the documentation. Don't stress too much - this is more common than you'd think and the IRS has seen it many times before. Just make sure you have clear documentation showing you made the payments and you should be fine.
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Malik Robinson
•Thanks for sharing this detailed breakdown! The IRC Section 163(h)(3) reference is super helpful - I hadn't seen anyone mention that specific tax code yet. Did you have to send certified mail or was regular mail sufficient? Also, when you say 6 weeks to resolve, did they send you a formal closure letter or just stop sending notices? I'm in almost the exact same boat with my son, so hearing about a successful resolution gives me hope. Were there any other documents they asked for beyond what you listed, or was that complete package enough to close the case?
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