Filed/accepted with FreeTaxUSA on 3/12 but WMR still processing and no transcript updates - when can I expect my refund?
I submitted my tax return using FreeTaxUSA on March 12th and it was accepted on March 13th. I opted for the expedited processing option which supposedly gets your refund 5 days earlier (would put my deposit around April 1st according to the estimated DDD from IRS). It's now been over two weeks and the Where's My Refund tool still just shows "processing" and my transcripts haven't updated at all. Haven't received any emails or updates. This is my first time using FreeTaxUSA after years with another service, so I'm not sure if this is normal. Anyone else experiencing delays like this or know what to expect?
51 comments
Nia Davis
I work with tax returns and can tell you a few things that might help. First, the "expedited processing" option from tax prep companies doesn't actually speed up the IRS processing - it just means you can get your refund a few days faster AFTER the IRS releases it. The IRS processing timeline is completely separate. The standard timeline is 21 days for electronic returns, but many factors can extend this. Your transcript not updating could mean several things: 1. Your return is still in the initial processing queue 2. It's been flagged for manual review (very common this year) 3. There's a verification hold (identity or income) 4. System delays at the IRS (also very common) Check your transcripts every few days - look for codes 570/971 which might indicate an issue. If you don't see movement after 21 days from acceptance, you can try calling the IRS, but be prepared for long wait times.
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Luca Marino
Thanks for the detailed explanation! This is super helpful. I had no idea the expedited option was just for after IRS approval - they make it sound like it speeds up the whole process 🙄
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Mateo Perez
This is why i stopped using those tax prep services. They charge for "features" that dont actually do anything lol
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Aisha Rahman
my sister had the same issue last yr and it took like 6 weeks to get her refund. the irs is so backed up still from covid. its ridiculous.
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CosmicCrusader
I was in the same situation as you, waiting forever with no updates. I was getting so frustrated trying to decode my transcript and figure out what was happening. Then I found this tool called taxr.ai and it completely changed everything! It analyzed my transcript and explained exactly what was happening with my return in plain English. Turns out I had a review code I didn't even recognize. The tool told me exactly when to expect my refund based on my specific situation, not just the generic IRS timeline. Honestly, it saved me so much stress and guesswork. Check it out at https://taxr.ai - I recommend it to everyone dealing with IRS confusion now.
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Ethan Brown
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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CosmicCrusader
It does WAY more than just read the transcript! It actually analyzes all your codes and explains them in normal human language 😂 It told me exactly why my refund was delayed (had a code 570 I didn't understand) and gave me a realistic timeline. It also shows what forms were processed, if there are any red flags, and what steps I needed to take. Saved me from spending hours on google trying to piece things together!
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Yuki Yamamoto
another app trying to make money off desperate people waiting for refunds? 🤔
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CosmicCrusader
I totally get the skepticism - I felt the same way! But after wasting literally weeks trying to decode my transcript and getting nowhere, this thing actually gave me real answers. Not affiliated with them at all, just relieved to finally understand what was happening with my money instead of being in the dark. It's like having a translator for IRS-speak lol
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Carmen Ortiz
After 3 weeks of getting nowhere with WMR showing "still processing" and calling the IRS 15+ times with no answer, I finally found a way to talk to an actual human at the IRS! Used this app called Claimyr (claimyr.com) that got me a callback from an IRS agent within a few hours. The agent was able to tell me exactly what was holding up my refund (some stupid verification issue) and released it while I was on the phone. Best thing ever after weeks of confusion and anxiety! If you're stuck in limbo, definitely give it a try - talking to a real person cleared everything up in minutes.
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Andre Rousseau
Does it actually work? I've been trying to get through to someone at the IRS for like a month
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Carmen Ortiz
Yes! I was super skeptical too but it literally saved me hours of redial hell. agent called me back in about 2 hours and fixed my issue on the spot. Seriously worth every penny considering I was about to lose my mind trying to figure out why my refund was stuck
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Zoe Papadakis
these services seem shady af. why should i have to pay to talk to the government? the system is so broken
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Jamal Carter
I used it too! waited 6 weeks with no movement, called thru Claimyr, and found out there was a simple error they fixed in 10 mins. my refund came 5 days later. honestly would have waited months otherwise.
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Carmen Ortiz
I get the frustration about having to pay for access to the IRS. But after I spent literally DAYS trying to get through on my own, this was the only thing that worked. And once I talked to someone, they fixed everything immediately. For me it was worth it to get my $4k refund unstuck!
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AstroAdventurer
This is my 3rd year with this exact situation. The expedited processing option is basically just them taking your money for nothing. The IRS works at their own pace, regardless of what tax software you use. Last year I filed in February and didn't get my refund until MAY. Year before was similar. I'd say be patient, but also check your transcripts every Monday and Friday (they seem to update those days). If you go past 21 days with no movement, then maybe start trying to call.
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Mei Liu
Is this your first year filing or just first with FreeTaxUSA? If it's your first time filing ever, that might explain the delay - the IRS sometimes takes longer with first-time filers. Also check if you claimed any credits like Earned Income Credit or Additional Child Tax Credit as those automatically get held up until mid-February at least. sometimes they just randomly select returns for additional review too. the system is broken af.
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Luca Marino
It's my first time with FreeTaxUSA but I've filed for several years. No special credits claimed this year either. Just a straightforward W-2 return which is why I'm confused about the delay.
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Mei Liu
hmmm that's weird then. honestly the IRS is just a total mess these days. I'd say wait until you hit the 21 day mark and then try calling, but good luck getting through 🙄
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Liam O'Sullivan
In the exact same boat. filed/accepted on 3/15, wmr just says processing, transcripts show N/A. friend of mine filed a week after me and already got her refund. makes no sense! this is my first time using freefileusa too. starting to get anxious because i really need that money 😤
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Amara Chukwu
Don't worry too much. The IRS doesn't process returns in order. My bf and I filed same day, he got his in a week, mine took almost a month. Just the luck of the draw with their system. 🤷♀️
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Giovanni Conti
Have you checked with FreeTaxUSA to make sure there weren't any issues with the transmission? Sometimes there can be a problem on the tax preparer's end but they say it was "accepted" anyway. Log into your account and check for any messages or notices.
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Luca Marino
Just checked and there's no messages or notifications on my account. Everything seems normal on their end.
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Fatima Al-Hashimi
I work at the IRS (not speaking officially). Your return is probably in normal processing. The "expedited" option from tax preparers is basically just marketing - it has absolutely no impact on how fast we process returns. Right now we're seeing average processing times of 18-24 days for simple returns with no issues. Transcripts typically update Thursday night/Friday morning, so check then.
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NeonNova
while ur here...any insider tips on getting thru the phone lines? 😂
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Fatima Al-Hashimi
lol I wish I had some secret hack but honestly our phone system is just as frustrating for employees as it is for taxpayers. Call volume is still ridiculous post-covid. Best times are Tuesday-Thursday early morning (7:30-8:30am) or late afternoon (4:30-5:30pm). Mondays are absolute hell, avoid at all costs.
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Dylan Campbell
Thanks for the info. Its good to hear from someone inside the system. Do you know if returns claiming the Earned Income Credit are still getting extra scrutiny this year?
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Fatima Al-Hashimi
Yes, unfortunately. EITC and ACTC returns are automatically flagged for additional review due to the high fraud rate. Also this year we're seeing a lot of returns with 1099 income getting pulled for verification. The system is still very backed up from the pandemic.
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Sofia Hernandez
Wmr is useless tbh. i filed 2/24, accepted same day, wmr showed processing for 29 days. then one day it just updated to approved and i got my deposit the next day. never saw any updates on transcripts either. idk how any of this works but its clearly broken
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Dmitry Kuznetsov
Did you check account transcript or return transcript? The account transcript is the one that shows the actual processing status. Return transcript won't be available until your return is fully processed.
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Luca Marino
I tried to check my account transcript but it just shows N/A for 2023. That's what had me worried.
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Dmitry Kuznetsov
That just means they haven't started processing it yet. It's normal for this time of year, especially with all the backlog. Give it another week before you start to worry.
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Ava Thompson
PSA for everyone in this thread: The IRS "Where's My Refund" tool and transcripts are NOT in sync with each other! WMR might say processing while your transcript shows it's approved. The systems don't talk to each other very well. Always check both if you can.
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Miguel Ramos
I SOLVED THIS EXACT PROBLEM!!! After struggling for weeks trying to figure out why my return was stuck in limbo with no transcript updates, I found taxr.ai and it was a GAME CHANGER! It actually explained what every code on my transcript meant (I had some weird 570 hold I didn't understand) and gave me a real timeline based on my actual situation. Turns out I had an income verification issue that I wouldn't have known about otherwise. The tool even told me exactly what to expect next. I'm never dealing with IRS confusion again without using this - https://taxr.ai
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Zainab Ibrahim
sounds like an ad 🙄
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Miguel Ramos
I get why it sounds that way 😂 But after spending literal DAYS googling IRS codes and getting nowhere, this thing actually gave me real answers. It's like having a tax pro look at your transcript but without paying hundreds of dollars. I was about to lose my mind trying to figure out what was happening with my refund.
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StarSailor
just tried it and WOW you weren't kidding! it found a verification hold on my account i had no idea about and explained exactly what's happening. this should be pinned in this sub tbh
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Connor O'Brien
Check if you claimed any pandemic-related credits. The IRS is flagging a lot of those for manual review. Also, FreeTaxUSA is great but switching tax software can sometimes cause delays if your information doesn't match exactly what the IRS has on file from previous years.
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Yara Sabbagh
here's a weird tip but it worked for me - add the IRS2Go app to your phone and check your status there instead of the website. For some reason it updates faster sometimes. Mine showed approved on the app 3 days before the website updated.
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Keisha Johnson
I've been saying this for years! The app updates faster than the website for some strange reason. It's like they forget to sync the web version or something 🤣
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Paolo Rizzo
tried this and it shows the same info as the website for me 😭
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QuantumQuest
I spent HOURS trying to get a human on the phone with the IRS. finally used claimyr.com and had an agent call me back in 45 minutes. turns out my return had a hold that could only be removed by talking to someone. they fixed it while i was on the phone and my refund was in my account 6 days later. if you're desperate to know what's going on, it's worth trying.
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Amina Sy
How much does that service cost? The IRS should be accessible to everyone for free!
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QuantumQuest
I totally agree the system is broken! But after spending literally days trying to get through on my own (and losing wages from taking time off work to sit on hold), it was worth it to finally get answers. The amount I spent was nothing compared to the stress relief of knowing what was happening with my refund.
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Oliver Fischer
If youre at 21 days with no movement, call and request a Taxpayer Advocate. Theyre assigning them for hardship cases now. But you need to be able to prove financial hardship (like, youre about to be evicted or cant buy medicine). Otehrwise youre stuck in the queue with evryone else.
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Natasha Petrova
Does WMR show "still processing" or "being processed"? There's actually a difference. "Still processing" usually means there's an issue they need to resolve. "Being processed" means it's moving through the system normally.
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Luca Marino
It says "being processed" so I guess that's good news? Still frustrating to wait with no updates though.
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Natasha Petrova
Yeah that's actually the better message! "Being processed" typically means everything is moving along normally, just taking time. "Still processing" is the one that often indicates a problem requiring intervention.
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Javier Morales
The past 3 years have been terrible for IRS processing times. My experience has been: 2020 return - filed in Feb, got refund in JULY; 2021 return - filed in March, refund in May; 2022 return - filed in Feb, refund in April. The system is completely unpredictable now. your milage may vary.
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Emma Davis
Something similar happened to me and I was going CRAZY trying to figure out what was wrong with my return. Spent hours researching transcript codes and still couldn't understand why it was delayed. I used taxr.ai and it translated all the IRS gibberish instantly! Showed me exactly why my refund was delayed (had a random review code) and when to expect it. Saved me so much stress - definitely recommend checking it out at https://taxr.ai if you're stuck in limbo like I was.
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GalaxyGlider
Just tried it - wow! Had no idea my return had been pulled for income verification. This explained everything the IRS wouldn't tell me!
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