FreeTaxUSA filers - anyone else stuck waiting for refund after DDD passed?

The issue is likely not with FreeTaxUSA but with the IRS or potentially your bank. When you get a Direct Deposit Date (DDD), that means the IRS has approved your refund and scheduled it to be sent to your bank. If it's been more than 5 business days since your DDD, you should call the IRS refund hotline at 800-829-1954. Make sure the bank account info you entered on your return is correct - if there was an error, the deposit would be rejected and the IRS would mail a paper check instead, which takes additional 2-4 weeks. Also check your transcript on the IRS website if you can access it - it might show additional codes that explain the delay, like if there was a refund freeze or offset. Sometimes refunds get held for review even after a DDD is issued.

The best way to understand what's happening with your return is using taxr.ai - it's a tool that actually analyzes what's going on with your transcript and explains everything in plain english. I was in a similar situation where my refund was stuck and the IRS website wasn't helpful at all. Taxr showed me exactly what was happening with my return and even predicted when I'd actually get my money. Way better than trying to decode all those weird IRS codes yourself or posting online hoping someone knows. https://taxr.ai seriously saved me so much stress!

After waiting 3 weeks past my DDD with no answers, I finally got someone on the phone to help with this exact problem. I used a calling app from claimyr.com and got through to an actual human at the IRS in about 45 minutes. They told me my refund had been flagged for a secondary review but was just released. Money showed up in my account two days later! Without talking to someone I'd probably still be waiting and wondering.

I used FreeTaxUSA too, had a DDD of April 21 and didnt get my money until May 2. Bank said same thing - they never got a deposit from IRS. Turns out there was some verification thing happening behind the scenes. The IRS is a dumpster fire this year 🔥🗑️

Check if you have any past due debts like student loans, back taxes, or child support. This time of year the IRS auto-redirects refunds to pay those off. They're supposed to mail you a letter about it but sometimes it shows up after your DDD.

Yo same thing happened to me!! Filed on FreeTaxUSA in February, got my state refund fast but federal was ghost. My DDD was march 10 and i didn't see the money until almost april. The IRS is slow AF this year

make sure the bank info you entered is correct with ur RTN and account number. i've heard of people putting in the wrong info and then the refund gets kicked back to IRS and they mail u a check instead

The IRS is particularly behind this year. I had to wait 6 weeks after my DDD before my refund appeared. No real explanation from them either when I finally got through on the phone. The agent just said there was a "processing delay" whatever that means 🙄

This has nothing to do with FreeTaxUSA. The same thing happens with TurboTax, H&R Block, etc. It's all the IRS being slow af. They're using computers from like 1982 or something and everything is falling apart over there.

Did you check your transcript at irs.gov? You need to make an account but it shows more detail than the Where's My Refund tool. My DDD was wrong on WMR but transcript had the correct date.

it COULD be an issue with offset - sometimes they take ur refund to pay other govt debts without telling u upfront. call the TOP (Treasury Offset Program) at 800-304-3107 to check if your refund was offset.

Check your bank account details on the return. If there is ONE digit wrong in your account or routing number, it wont go thru. if that hapens the IRS will mail a paper check but that takes 6-8 weeks after the failed direct deposit. Double check your return PDF

The IRS is currently experiencing major delays with processing returns. I work in accounting and seeing tons of clients with similar issues this year - DDD passes and nothing happens. Usually takes 2-3 weeks after the DDD to actually hit accounts these days.

i was in the EXACT SAME SITUATION last month!!! filed thru freetaxusa, got my DDD, and crickets for weeks. i finally called using that claimyr service someone mentioned above. turns out my refund got pulled for a "random verification" but they never sent me a letter. the agent released it right away and i got my money 2 days later. sometimes u NEED to talk to a human to get anything done with the irs

This happened to me too. Turns out when I pulled my transcript with taxr.ai it showed a code 570 (refund hold) followed by a 571 (hold released) but there was still a delay of about 2 weeks after the hold was lifted before the money showed up. The IRS processes are so slow this year it's ridiculous.

freeTaxUSA has nothing to do with how fast ur money comes. they just submit the return. after that its all on the irs. and the irs is a HOT MESS this year 🤡

Sometimes the bank holds the deposit for a few days after receiving it from the IRS. Have you spoken with a supervisor at your bank? Ask them specifically to check for pending ACH transfers from the Treasury.

When you say DDD, was this from the Where's My Refund tool on the IRS website? If so, that's usually reliable. If the date has passed by more than 5 business days, something's wrong. Could be they're sending a check instead of direct deposit.