Filed W7 with tax return, got ITIN for my dependent, but IRS hasn't processed my return after 12 weeks - should I be worried?
I submitted my tax return by mail along with a W7 application for my mother-in-law who recently moved in with us from Brazil. After about 7 weeks, we received her ITIN letter in the mail, which was faster than I expected. But now it's been 12 weeks since I originally filed, and when I check the "Where's My Refund" tool on the IRS website, nothing shows up at all. I'm starting to worry that my return has been lost somewhere in the system. The fact that they processed the W7 and issued the ITIN makes me think they at least received my paperwork, but I'm not sure why the actual return processing is taking so long with no update. Should I be concerned that something went wrong? Is it normal for returns with W7 applications to take this long even after the ITIN is issued? I'm tempted to just e-file the whole thing again, but I don't want to create more problems. Any advice would be really appreciated!
29 comments


NeonNebula
Paper returns with W7 applications do take significantly longer to process than regular e-filed returns. The IRS processes these manually and they go through multiple departments. Even though you received the ITIN for your dependent, your tax return is likely still in the processing queue. It's definitely NOT recommended to file again. This would create a duplicate return situation which can lead to much longer delays and potential complications. The lack of information on "Where's My Refund" is normal for paper-filed returns until they're fully processed. For paper returns with W7 applications, processing times can range from 12-16 weeks or longer, especially during busy filing seasons. The current processing time for paper returns is extended due to IRS backlogs.
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Isabella Costa
•Do you know if calling the IRS would help in this situation? Like could they tell me if they've at least received my return or if it's being processed? I've never had to call them before and I've heard it's nearly impossible to get through.
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NeonNebula
•Calling the IRS can potentially provide some information, but there are limitations. For paper returns, representatives can confirm receipt only after about 6 weeks from submission. They might be able to tell you if your return is in process, but they often don't have detailed status information until it's fully entered into their system. The IRS phone lines are indeed challenging to get through, especially during tax season. The best time to call is early morning right when they open, or later in the week. Be prepared with your Social Security number, filing status, and the exact dollar amount of your expected refund if applicable.
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Ravi Malhotra
I went through something similar last year and was pulling my hair out waiting! I finally discovered this website called https://taxr.ai that helped me figure out what was going on. It's like having a super smart tax assistant who can analyze your documents and tell you exactly what's happening. I uploaded my ITIN letter and some other tax docs and it immediately explained that when you file with a W7, your return gets routed differently. The site showed me the exact timeline I could expect and why "Where's My Refund" wouldn't show my info yet.
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Freya Christensen
•Does this site actually connect to the IRS systems to check your status? Or is it just giving generic timeline information? I'm always nervous about sharing tax documents with random websites.
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Omar Farouk
•I'm curious - can it actually tell you where specifically in the IRS process your return is? Because that would be super helpful. The IRS is so vague when you call them.
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Ravi Malhotra
•It doesn't connect directly to IRS systems - it's more like an intelligent analysis tool. It uses document recognition to understand what stage you're at based on the forms and notices you've received, then provides specific guidance for your situation. Everything is encrypted and secure. The real value is that it can identify exactly what's happening with unusual situations like ITIN applications, amended returns, and other complex scenarios. It recognized that my ITIN was processed but my return was still in a separate queue, and predicted almost exactly when my refund would come through.
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Omar Farouk
Just wanted to update you all - I tried https://taxr.ai after seeing the recommendation here and it was actually super helpful! I uploaded my W7 approval letter and it immediately showed me that my return was likely in the "post-ITIN processing queue" which is apparently a thing. The system explained that returns with new ITINs have to go through an additional verification step after the ITIN is issued. It estimated another 3-4 weeks for processing (which was spot on). The site even gave me specific language to use when calling the IRS that helped the rep find my return in their system. Definitely worth checking out if you're in this situation!
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Chloe Davis
If you're desperate to know what's happening with your return, I'd recommend using Claimyr (https://claimyr.com). After waiting 14 weeks for my paper-filed return with a W7, I was going crazy not knowing if something was wrong. I tried calling the IRS directly and kept getting disconnected after waiting on hold for hours. Then I found Claimyr and it was a complete game-changer. They somehow got me connected to an actual IRS agent in about 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent confirmed my return was still processing (nothing wrong, just slow) and even gave me an estimated completion date. Such a relief just knowing it wasn't lost!
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AstroAlpha
•How does this even work? The IRS phone system is notoriously awful. Is this some kind of premium line or something?
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Diego Chavez
•Sounds like a scam to me. Nobody can magically get through to the IRS faster than anyone else. They probably just charge you money and then you still wait forever.
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Chloe Davis
•It's not a premium line - they use an automated system that navigates the IRS phone tree and waits on hold for you. When an agent actually answers, you get a call back and are connected right away. It's basically like having a robot assistant do the waiting for you. They use completely legitimate means to reach the IRS - just automated technology that keeps redialing and navigating the system until it gets through. I was skeptical too until I tried it, but it literally saved me hours of frustration. The peace of mind from actually talking to someone at the IRS was totally worth it.
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Diego Chavez
I need to admit I was completely wrong about Claimyr. After posting that skeptical comment, I decided to try it myself since I was also waiting on a W7 return with no updates for 15 weeks. It actually worked exactly as described. I got a call back in about 25 minutes and was connected to an IRS agent. Turns out my return had been selected for manual review because of the ITIN application, but there was nothing wrong with it. The agent gave me a timeframe and explained exactly why the "Where's My Refund" tool wasn't showing any info. For anyone dealing with W7/ITIN issues, being able to actually speak with the IRS saves so much anxiety. I feel silly for being so skeptical before!
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Anastasia Smirnova
Have you checked your tax transcript on the IRS website? That sometimes shows processing info that doesn't appear on Where's My Refund. You need to create an account on IRS.gov if you don't already have one, but it might show if they've at least received your return.
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Malik Thomas
•I tried that but couldn't get past the ID verification to create an account. Something about my phone not being in my name (it's on my wife's family plan). I'll keep trying though, sounds like that might give me some useful info. Thanks for the suggestion!
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Anastasia Smirnova
•That's a common issue with the ID verification system. Another option is to request your transcript by mail using Form 4506-T. It takes about 10 days to arrive, but it's better than nothing if you can't create an online account. Some people have also had success verifying their identity by making an appointment at a local IRS office. They can help set up your online access and you can check your transcript right away.
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Sean O'Brien
I went through this EXACT situation in 2023 with my mother's ITIN! One thing nobody told me - if you filed with a W7, you should NEVER check "Where's My Refund" using the SSN/ITIN of the person who just got their number. Always use the primary taxpayer's SSN. Also, paper returns with W7s get handled by a special department in Austin, TX regardless of where you live, and they have different processing timelines than regular returns.
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Zara Shah
•This is great advice! I made the same mistake and was panicking when nothing showed up. For anyone reading this in the future - there's also a special IRS phone number specifically for checking on W7/ITIN applications: 1-800-908-9982. They can sometimes give you more info than the regular customer service line.
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Sean O'Brien
•Thanks for adding that phone number! Another tip: when you call that special ITIN line, make sure you have both the primary taxpayer's SSN AND the newly issued ITIN. They often need both to locate the return in the system. Also worth noting that they assign W7 returns to specialized processors, so sometimes a return can be held until that specific employee returns from vacation or leave. It's annoying but just part of the process.
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Gianna Scott
I'm dealing with a very similar situation right now - filed my return with a W7 for my spouse back in February, got the ITIN about 6 weeks later, but it's been 14 weeks total and still no movement on my actual return. Reading through all these responses has been incredibly helpful! One thing I learned from calling that special ITIN line (1-800-908-9982) that someone mentioned is that they actually have different processing centers for different types of W7 cases. Returns with first-time ITIN applications go to one center, renewals go to another, and certain complex cases get routed to yet another location. The agent told me this can add weeks to the process depending on workload at each center. She also mentioned that once the ITIN is issued, the return has to be "re-associated" with the new number in their system, which is apparently a manual process that can take 2-4 additional weeks. So even though we got our ITINs relatively quickly, the actual tax processing is a separate timeline entirely. Just wanted to share this info in case it helps anyone else understand why these cases take so ridiculously long!
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Derek Olson
•Wow, thank you for sharing that detailed information about the different processing centers! That explains so much about why the timelines seem so inconsistent. I had no idea about the "re-association" process - that's probably exactly what's happening with my return right now. It's frustrating that the IRS doesn't communicate any of this clearly on their website or in their standard responses. Knowing that there's an actual manual step involved after the ITIN is issued makes me feel much better about the delay. At least now I know my return isn't lost, it's just stuck in another queue! Did the agent give you any estimate for when your return might be completed? I'm trying to decide if I should call that special number too or just wait it out.
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Luca Bianchi
•@Derek Olson The agent did give me a timeframe - she said to expect another 3-4 weeks for the re-association process, then 2-3 weeks for final processing. So I m'looking at roughly 6-7 more weeks total, which would put me at around 20-21 weeks from original filing. Pretty ridiculous, but at least I have realistic expectations now. I d'definitely recommend calling that special ITIN line. The wait time was much shorter than the regular IRS number only (about 45 minutes ,)and the agents seem to actually understand the W7 process. Having concrete information about what s'happening really helped reduce my anxiety about the whole situation. One other thing the agent mentioned - if you need your refund urgently, you can request expedited processing in certain hardship situations, but the criteria are pretty strict. Might be worth asking about if you re'in a tough spot financially.
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Natalie Chen
This thread has been incredibly informative! I'm in week 10 of waiting for my W7/ITIN return to process, and reading everyone's experiences has really helped manage my expectations. One thing I wanted to add that might help others - I discovered that if you filed your return with a W7 application, you can actually track the ITIN application separately from your tax return using the ITIN status check tool on the IRS website. Just because your ITIN was processed doesn't mean your return has moved through the system yet. Also, for anyone still waiting, I found it helpful to keep detailed records of when you filed, when you received the ITIN, and any communication with the IRS. When I eventually do get through to speak with someone, having all those dates handy makes the conversation much more productive. Thanks especially to those who shared the special ITIN phone number and the information about the re-association process - that's exactly the kind of detail the IRS should be providing upfront but never does!
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Natasha Volkova
•This is such valuable advice about keeping detailed records! I wish I had started doing that from the beginning. I'm currently in week 8 with my W7 return and have been scrambling to remember exact dates when trying to explain my situation to IRS agents. Your point about the ITIN status check being separate from the tax return processing really clarifies things. I think a lot of people (myself included) assume that once you get the ITIN letter, your return should be processed soon after, but clearly that's not how their system works. Has anyone figured out if there's a way to estimate which processing center your return went to? It sounds like knowing that might help predict timelines better, especially with the different workloads at each location that @Gianna Scott mentioned.
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Ava Kim
Based on everyone's experiences here, it sounds like 12 weeks is actually pretty normal for W7 returns, especially with the additional processing steps that happen after the ITIN is issued. I'm currently dealing with a similar situation - filed in January with a W7 for my elderly father, got his ITIN in March, but still waiting on the actual return processing. What really helped me was calling that special ITIN line (1-800-908-9982) that several people mentioned. The agent confirmed that my return was in the "post-ITIN verification queue" and explained that paper returns with new ITINs require manual review at multiple stages. She estimated another 4-6 weeks for completion, which puts me at about 18-20 weeks total from original filing. It's frustrating that the IRS doesn't communicate these extended timelines upfront, but knowing that there are actual procedural reasons for the delays (like the re-association process) makes it easier to be patient. Definitely don't file again - that would just create more complications. Your return isn't lost, it's just working through a much slower system than regular e-filed returns.
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Aisha Mahmood
•Thank you for sharing your experience with the special ITIN line! I'm in a very similar boat - filed in February with a W7 for my teenage son who needs an ITIN for our tax return, got his ITIN about 8 weeks later, but now I'm in week 13 with no movement on the actual return. Your mention of the "post-ITIN verification queue" is really helpful - I had no idea that was even a thing! It's so frustrating that the IRS doesn't explain any of this on their website. The "Where's My Refund" tool just says "processing" with no indication that W7 returns follow a completely different timeline. I'm definitely going to call that ITIN-specific number you mentioned. Did the agent require any special information beyond what they normally ask for? I want to make sure I have everything ready before I spend time on hold. Also, did they give you any reference number or way to track the status going forward? It's oddly comforting to know that 18-20 weeks seems to be the norm for these situations, even though it's ridiculously long. At least I can stop wondering if something went wrong with my filing!
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Emma Thompson
This entire thread has been a lifesaver! I'm in week 11 with my W7 return and was starting to panic that something had gone wrong. Reading everyone's detailed experiences really shows that these extended timelines are unfortunately normal for ITIN cases. A few things I've learned from my own experience that might help others: 1. The IRS considers paper returns with W7 applications completely separate from regular returns - they go to specialized processing centers and follow different workflows entirely. 2. Even after you receive the ITIN, your return still needs to go through what they call "re-association" where they manually link the new ITIN back to your original return. This alone can take 2-4 weeks. 3. The "Where's My Refund" tool is essentially useless for W7 returns until they're completely processed, so don't panic if nothing shows up for months. For anyone still waiting, I'd highly recommend calling the ITIN-specific line at 1-800-908-9982 rather than the general IRS number. The agents there actually understand the W7 process and can give you much better information about where your return stands. Thanks to everyone who shared their experiences - it really helps to know we're not alone in this incredibly slow process!
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Ashley Simian
•This summary is incredibly helpful! I just wanted to add one more thing I discovered when I called that ITIN line last week - the agent told me that if you need to contact them again about your W7 return, make sure to mention that it's a "Form W-7 tax return inquiry" right at the beginning of the call. This apparently routes you to agents who specialize in these cases rather than general customer service reps who might not understand the unique processing steps. She also mentioned that they're seeing longer delays this year specifically because of increased ITIN applications and staffing challenges at the specialized processing centers. So even the "normal" 16-20 week timeline might be extended for returns filed in 2024. It's frustrating, but at least knowing the real timeline helps manage expectations. Thanks @Emma Thompson for putting together such a clear breakdown of the process - this should honestly be pinned information for anyone dealing with W7 returns!
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Misterclamation Skyblue
I'm going through this exact same situation right now and this thread has been incredibly reassuring! I filed my return with a W7 for my spouse back in January, received the ITIN in early March, but I'm now at 15 weeks with no updates on the actual return processing. What's really helped me is understanding that this isn't just a "slow processing" issue - it's actually multiple separate processes that have to happen in sequence. The W7 gets handled first, then there's this manual re-association step that nobody tells you about, then it goes into yet another queue for final processing. I called the ITIN-specific line (1-800-908-9982) that everyone mentioned and the agent confirmed my return is in the "post-ITIN manual review" stage. She explained that returns with newly issued ITINs require additional verification steps to make sure all the information matches up correctly in their system. The most helpful thing she told me was to expect a total timeline of 18-22 weeks from original filing for first-time ITIN cases. That puts me at another 3-7 weeks of waiting, which is frustrating but at least I have realistic expectations now. For anyone just starting this process - definitely don't e-file a duplicate return thinking yours got lost. The paper W7 returns follow a completely different workflow and the normal IRS tools don't track them properly until they're fully completed.
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